Brother USA
Senior Director, Retail & E-Commerce Sales
Brother USA, Bridgewater, Massachusetts, us, 02324
Let's Grow Together
Our mission is to live our “at your side” promise and simplify and enrich the lives of our customers, employees, and communities. "At your side" is more than a slogan to us; it’s the purpose we do our best to fulfill every day. With a legacy spanning over a century, this is a great place to launch or expand any career and push the boundaries of what comes next. We're committed to achieving shared success, and we provide opportunities for you to develop through experience, exposure and education. Our people have always leveraged their unique perspectives to keep us on the right track for a lasting future. If you want to innovate, learn, and grow with a global leader that builds products, services, and a company people love, then we’ll be “at your side” every step of the way.
The
Senior Director, Retail & E-commerce Sales
leads and drives overall growth for Ecommerce resellers, stores, and partners within the Retail and eCommerce channels in Brother’s Business Machines Group (BMG), which spans printing, copying, labeling, and fax. This role oversees a $100M+ revenue budget responsibility and leads a team of sales professionals across various Retail and Ecommerce sales channels. Additionally, this role has the ultimate responsibility for all sales functions within a division and develops and implements sales strategies and policies that help the division meet its revenue and profit goals.
WHAT YOU’LL DO
B2C Sales Leadership
Oversee a significant revenue budget responsibility, driving success and growth throughout the Retail and eCommerce team
Lead the day-to-day activities of the Retail and Ecommerce sales team, developing opportunities nationwide; manage daily communications and ensure team success
Build a strong team through ongoing feedback, support, and guidance with the goal of facilitating both business and personal growth; set realistic goals and establish expectations; help team members improve sales and work quality
Develop strong relationships with key stakeholders internally and externally, leading across the organization on key initiatives
Develop, review, monitor, and enforce policies, practices, and procedures that impact the organization
Consistently contribute strategic ideas and feedback to executive team
Meet and exceed customer expectations and demands
Sales Strategy Development
Develop the overall sales strategy for the Retail and Ecommerce sales force, ensuring corporate financial goals are met or exceeded
Spearhead new business opportunities and utilize creativity to grow the business in a declining market
Analyze business trends and understand the customer base, both regionally and nationally, to support effective strategy development
Study historical sales data, establish sales quotas, and plan future sales targets
Stay current on industry news and changes as well as competitive models and features
Track actual performance against expectations and modify strategies, territories, or incentive plans in response
Reporting, Budgeting, & Forecasting
Prepare monthly, quarterly, and yearly reports for various internal groups
Prepare and deliver presentations for various regional and global meetings
Lead team to manage product forecasting & supply chain activity
Lead team to manage custom SKU requests as opportunities arrive
ABOUT OUR IDEAL CANDIDATE
Education & Experience
Bachelor’s Degree (or equivalent experience) in Business, Marketing, or a related field
12+ years of experience managing a large national sales function across multiple markets, developing and executing on robust sales strategies, meeting and exceeding multi-million-dollar sales targets, and leading and managing a team
3+ years of experience in the office supplies / consumer electronics industry –
Preferred
Knowledge of Customer Relationship Management (CRM) System (Salesforce preferred)
Other Skills, Knowledge, & Abilities
Expert knowledge in all aspects of sales management, including but not limited to: forecasting, goal setting, team planning, account mapping, resource management, time management, selling to the relevant executive, conducting executive briefings
Strong resilience and an aptitude for crafting creative strategies to achieve business growth in a declining market
Strong ability to strategically analyze data, think and execute on long-term action plans
Excellent negotiation skills
Strong communication skills (written/verbal/interpersonal) and ability to build relationships internally and externally
Strong ability to deliver effective presentations at the executive level
Ability to lead, develop and mentor others
ADDITIONAL DETAILS FOR THIS ROLE
This role will be a hybrid role. Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by managers.
The salary (or hiring) range for this position is $190,000 - $224,000 per year
Starting salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, internal equity, location, and alignment with market data
This position is eligible to participate in the relevant Brother variable pay incentive plan(s). Applicable bonus awards are discretionary and contingent upon 1) achievement of your individual objectives and 2) Brother achieving its corporate and business-level objectives
Benefits include, but are not limited to, healthcare and wellness coverage, life and disability insurance, 401K, tuition reimbursement, and Paid Time Off.
WHAT WE OFFER OUR EMPLOYEES
At Brother USA, we believe in investing in our employees and providing them with an environment that fosters growth, creativity, and a healthy work-life balance. Here are some of the benefits of working with us:
Competitive Compensation:
We offer a competitive salary and bonus program to reward your hard work and dedication
Comprehensive Benefits:
Our benefits package includes health, dental, and vision insurance, as well as a 401(k) plan with company match
Professional Development:
We're committed to helping you grow in your career with opportunities for training and development
Work-Life Balance:
We support your well-being with flexible work arrangements and a focus on work-life balance
Employee Engagement:
Join a team that values your contributions and celebrates success together
Learn more about our benefits: https://careers.brother-usa.com/benefits
Learn more about life at Brother: https://careers.brother-usa.com/lifeatbrother
Brother International Corporation has earned its reputation as a premier provider of home office and business products, home appliances for the sewing and crafting enthusiast as well as industrial solutions that revolutionize the way we live and work. Brother International Corporation is a wholly-owned subsidiary of Brother Industries Ltd. With worldwide sales exceeding $6 billion, this global manufacturer was started more than 100 years ago. Bridgewater, New Jersey is the corporate headquarters for Brother in the Americas. It has fully integrated sales, marketing services, manufacturing, research and development capabilities located in the U.S. In addition to its headquarters, Brother has facilities in California, Illinois and Tennessee, as well as subsidiaries in Canada, Brazil, Chile, Argentina, Peru and Mexico. For more information, visit www.brother.com.
Brother International Corporation ("Brother") is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws. If you require any physical or other assistance in completing this application or any other aspect of the application or interview process, a reasonable accommodation will be made upon request.
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Our mission is to live our “at your side” promise and simplify and enrich the lives of our customers, employees, and communities. "At your side" is more than a slogan to us; it’s the purpose we do our best to fulfill every day. With a legacy spanning over a century, this is a great place to launch or expand any career and push the boundaries of what comes next. We're committed to achieving shared success, and we provide opportunities for you to develop through experience, exposure and education. Our people have always leveraged their unique perspectives to keep us on the right track for a lasting future. If you want to innovate, learn, and grow with a global leader that builds products, services, and a company people love, then we’ll be “at your side” every step of the way.
The
Senior Director, Retail & E-commerce Sales
leads and drives overall growth for Ecommerce resellers, stores, and partners within the Retail and eCommerce channels in Brother’s Business Machines Group (BMG), which spans printing, copying, labeling, and fax. This role oversees a $100M+ revenue budget responsibility and leads a team of sales professionals across various Retail and Ecommerce sales channels. Additionally, this role has the ultimate responsibility for all sales functions within a division and develops and implements sales strategies and policies that help the division meet its revenue and profit goals.
WHAT YOU’LL DO
B2C Sales Leadership
Oversee a significant revenue budget responsibility, driving success and growth throughout the Retail and eCommerce team
Lead the day-to-day activities of the Retail and Ecommerce sales team, developing opportunities nationwide; manage daily communications and ensure team success
Build a strong team through ongoing feedback, support, and guidance with the goal of facilitating both business and personal growth; set realistic goals and establish expectations; help team members improve sales and work quality
Develop strong relationships with key stakeholders internally and externally, leading across the organization on key initiatives
Develop, review, monitor, and enforce policies, practices, and procedures that impact the organization
Consistently contribute strategic ideas and feedback to executive team
Meet and exceed customer expectations and demands
Sales Strategy Development
Develop the overall sales strategy for the Retail and Ecommerce sales force, ensuring corporate financial goals are met or exceeded
Spearhead new business opportunities and utilize creativity to grow the business in a declining market
Analyze business trends and understand the customer base, both regionally and nationally, to support effective strategy development
Study historical sales data, establish sales quotas, and plan future sales targets
Stay current on industry news and changes as well as competitive models and features
Track actual performance against expectations and modify strategies, territories, or incentive plans in response
Reporting, Budgeting, & Forecasting
Prepare monthly, quarterly, and yearly reports for various internal groups
Prepare and deliver presentations for various regional and global meetings
Lead team to manage product forecasting & supply chain activity
Lead team to manage custom SKU requests as opportunities arrive
ABOUT OUR IDEAL CANDIDATE
Education & Experience
Bachelor’s Degree (or equivalent experience) in Business, Marketing, or a related field
12+ years of experience managing a large national sales function across multiple markets, developing and executing on robust sales strategies, meeting and exceeding multi-million-dollar sales targets, and leading and managing a team
3+ years of experience in the office supplies / consumer electronics industry –
Preferred
Knowledge of Customer Relationship Management (CRM) System (Salesforce preferred)
Other Skills, Knowledge, & Abilities
Expert knowledge in all aspects of sales management, including but not limited to: forecasting, goal setting, team planning, account mapping, resource management, time management, selling to the relevant executive, conducting executive briefings
Strong resilience and an aptitude for crafting creative strategies to achieve business growth in a declining market
Strong ability to strategically analyze data, think and execute on long-term action plans
Excellent negotiation skills
Strong communication skills (written/verbal/interpersonal) and ability to build relationships internally and externally
Strong ability to deliver effective presentations at the executive level
Ability to lead, develop and mentor others
ADDITIONAL DETAILS FOR THIS ROLE
This role will be a hybrid role. Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by managers.
The salary (or hiring) range for this position is $190,000 - $224,000 per year
Starting salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, internal equity, location, and alignment with market data
This position is eligible to participate in the relevant Brother variable pay incentive plan(s). Applicable bonus awards are discretionary and contingent upon 1) achievement of your individual objectives and 2) Brother achieving its corporate and business-level objectives
Benefits include, but are not limited to, healthcare and wellness coverage, life and disability insurance, 401K, tuition reimbursement, and Paid Time Off.
WHAT WE OFFER OUR EMPLOYEES
At Brother USA, we believe in investing in our employees and providing them with an environment that fosters growth, creativity, and a healthy work-life balance. Here are some of the benefits of working with us:
Competitive Compensation:
We offer a competitive salary and bonus program to reward your hard work and dedication
Comprehensive Benefits:
Our benefits package includes health, dental, and vision insurance, as well as a 401(k) plan with company match
Professional Development:
We're committed to helping you grow in your career with opportunities for training and development
Work-Life Balance:
We support your well-being with flexible work arrangements and a focus on work-life balance
Employee Engagement:
Join a team that values your contributions and celebrates success together
Learn more about our benefits: https://careers.brother-usa.com/benefits
Learn more about life at Brother: https://careers.brother-usa.com/lifeatbrother
Brother International Corporation has earned its reputation as a premier provider of home office and business products, home appliances for the sewing and crafting enthusiast as well as industrial solutions that revolutionize the way we live and work. Brother International Corporation is a wholly-owned subsidiary of Brother Industries Ltd. With worldwide sales exceeding $6 billion, this global manufacturer was started more than 100 years ago. Bridgewater, New Jersey is the corporate headquarters for Brother in the Americas. It has fully integrated sales, marketing services, manufacturing, research and development capabilities located in the U.S. In addition to its headquarters, Brother has facilities in California, Illinois and Tennessee, as well as subsidiaries in Canada, Brazil, Chile, Argentina, Peru and Mexico. For more information, visit www.brother.com.
Brother International Corporation ("Brother") is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws. If you require any physical or other assistance in completing this application or any other aspect of the application or interview process, a reasonable accommodation will be made upon request.
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