DAVITA
Director, Transformation and Operational Excellence
DAVITA, Denver, Colorado, United States, 80285
2000 16th Street, Denver, Colorado, 80202, United States of America
Director, Transformation and Operational Excellence
Team Runway is DaVita’s central transformation, change management and deployment team. We partner with teams across the enterprise to drive effective change at scale, enabling strategic innovation across business lanes.
Location:
Denver, CO required, hybrid schedule
The Transformation and Operational Excellence Director will provide strategic support to the Vice President in enhancing the overall effectiveness of the transformation team, in particular: (1) measuring enterprise change effectiveness, implementing recommendations to enhance and scale the DaVita Way of Change; (2) designing and implementing a portfolio management and governance process and pipeline, to manage overall enterprise risk; and (3) partnering with our talent, learning and communication functions to integrate the DaVita Way of Change in our cultural DNA. This role will play a key role in implementing new processes and experiences across the enterprise, ultimately driving best practices across DaVita clinics.
The Transformation and Operational Excellence Director should possess strong business, strategic & analytical acumen, with experience bringing recommendations to senior stakeholders; strong project management and creative problem solving, able to manage multiple project workstreams simultaneously; and experience executing on change management, and / or process improvement at scale. The Director will partner with teams across the enterprise, to build consensus, collaborate and drive ownership and should be a strong communicator, able to lead through influence. They will also lead a team of mid-level and more junior professionals, and should be a strong team leader, building the overall capability of the team.
This role will require working in a fast paced and highly collaborative environment, with a high level of emotional intelligence. Responsibilities include, but are not limited to:
Ensure effective execution of change governance processes, driving continuous improvement to deliver value to our stakeholders
Assess current measures of change effectiveness and develop and implement recommendations to enhance the consistency and effectiveness of change interventions
Implement portfolio tracking and governance process for all enterprise initiatives
Leverage technology platforms (e.g., SmartSheets) to establish a process for tracking impact, progress and value of enhancements and initiatives
Partnering with talent, learning and communication functions to integrate the DaVita Way of Change in our cultural DNA
Manage a portfolio of small change initiatives
Continue to evolve a standard practice for change management and deployment
Enterprise Portfolio Management (Governance)
Ensure execution of regular governance activities through Air Traffic Control (ATC) process
Develop recommendations for portfolio tracking and governance process for all enterprise initiatives
Assess pipeline to drive insights and recommendations
Build out capability to deliver consistent project management across enterprise
Change Strategy and Deployment
Understand DaVita’s strategic business roadmap and ensure change strategy aligns to roadmap
Develop a team of internal change management consultants
Conduct impact analyses, assess change readiness and identify key stakeholders
Define and implement the appropriate level of engagement with project partners and sponsors
Continually evolve Runway's deployment standards, tools and templates
Project Management
Manage multiple project workstreams simultaneously
Communicate any adjustments that are made to direction, activities, resources, pace, schedule, etc.
Leverage technology platforms (e.g., SmartSheets) to establish a process for tracking impact, progress and value of enhancements and initiatives
Building Relationships
Influence, coach and communicate effectively in and across teams
Continuously build relationships with internal and external partners
Engage with senior leaders across the Village as it relates to the change initiative
Coach project owners on how to put our standard of deployment into practice
Analytics
Translate analysis into prioritized recommendations
Develop dashboard reporting across all initiatives and enhancements
Use analytics to defend business cases and key decisions
Team
Display a passion for seeing others succeed
Define expectations and hold the team accountable
Create a team environment that fosters bi-directional feedback and coaching
Other duties as assigned.
Requirements
Bachelor's degree in related field required
Master’s degree preferred
Relevant experience in healthcare preferred
Demonstrated competence in structural business process/workflow design analysis, project management, change management and performance improvement experience
10+ years of total work experience in progressive roles
Project Management Certification preferred
PROSCI training preferred
Six sigma or lean training preferred
Travel 15-20%
Over the last decade, we set out to be the world's greatest dialysis company, and over the next decade, we're poised to build the greatest healthcare community the world has ever seen. When you join the DaVita Village, you're joining a winning team.
Salary/ Wage Range : $100,100.00 - $147,000.00 / year
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits.
Applications are accepted on an ongoing basis.
#J-18808-Ljbffr
Director, Transformation and Operational Excellence
Team Runway is DaVita’s central transformation, change management and deployment team. We partner with teams across the enterprise to drive effective change at scale, enabling strategic innovation across business lanes.
Location:
Denver, CO required, hybrid schedule
The Transformation and Operational Excellence Director will provide strategic support to the Vice President in enhancing the overall effectiveness of the transformation team, in particular: (1) measuring enterprise change effectiveness, implementing recommendations to enhance and scale the DaVita Way of Change; (2) designing and implementing a portfolio management and governance process and pipeline, to manage overall enterprise risk; and (3) partnering with our talent, learning and communication functions to integrate the DaVita Way of Change in our cultural DNA. This role will play a key role in implementing new processes and experiences across the enterprise, ultimately driving best practices across DaVita clinics.
The Transformation and Operational Excellence Director should possess strong business, strategic & analytical acumen, with experience bringing recommendations to senior stakeholders; strong project management and creative problem solving, able to manage multiple project workstreams simultaneously; and experience executing on change management, and / or process improvement at scale. The Director will partner with teams across the enterprise, to build consensus, collaborate and drive ownership and should be a strong communicator, able to lead through influence. They will also lead a team of mid-level and more junior professionals, and should be a strong team leader, building the overall capability of the team.
This role will require working in a fast paced and highly collaborative environment, with a high level of emotional intelligence. Responsibilities include, but are not limited to:
Ensure effective execution of change governance processes, driving continuous improvement to deliver value to our stakeholders
Assess current measures of change effectiveness and develop and implement recommendations to enhance the consistency and effectiveness of change interventions
Implement portfolio tracking and governance process for all enterprise initiatives
Leverage technology platforms (e.g., SmartSheets) to establish a process for tracking impact, progress and value of enhancements and initiatives
Partnering with talent, learning and communication functions to integrate the DaVita Way of Change in our cultural DNA
Manage a portfolio of small change initiatives
Continue to evolve a standard practice for change management and deployment
Enterprise Portfolio Management (Governance)
Ensure execution of regular governance activities through Air Traffic Control (ATC) process
Develop recommendations for portfolio tracking and governance process for all enterprise initiatives
Assess pipeline to drive insights and recommendations
Build out capability to deliver consistent project management across enterprise
Change Strategy and Deployment
Understand DaVita’s strategic business roadmap and ensure change strategy aligns to roadmap
Develop a team of internal change management consultants
Conduct impact analyses, assess change readiness and identify key stakeholders
Define and implement the appropriate level of engagement with project partners and sponsors
Continually evolve Runway's deployment standards, tools and templates
Project Management
Manage multiple project workstreams simultaneously
Communicate any adjustments that are made to direction, activities, resources, pace, schedule, etc.
Leverage technology platforms (e.g., SmartSheets) to establish a process for tracking impact, progress and value of enhancements and initiatives
Building Relationships
Influence, coach and communicate effectively in and across teams
Continuously build relationships with internal and external partners
Engage with senior leaders across the Village as it relates to the change initiative
Coach project owners on how to put our standard of deployment into practice
Analytics
Translate analysis into prioritized recommendations
Develop dashboard reporting across all initiatives and enhancements
Use analytics to defend business cases and key decisions
Team
Display a passion for seeing others succeed
Define expectations and hold the team accountable
Create a team environment that fosters bi-directional feedback and coaching
Other duties as assigned.
Requirements
Bachelor's degree in related field required
Master’s degree preferred
Relevant experience in healthcare preferred
Demonstrated competence in structural business process/workflow design analysis, project management, change management and performance improvement experience
10+ years of total work experience in progressive roles
Project Management Certification preferred
PROSCI training preferred
Six sigma or lean training preferred
Travel 15-20%
Over the last decade, we set out to be the world's greatest dialysis company, and over the next decade, we're poised to build the greatest healthcare community the world has ever seen. When you join the DaVita Village, you're joining a winning team.
Salary/ Wage Range : $100,100.00 - $147,000.00 / year
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits.
Applications are accepted on an ongoing basis.
#J-18808-Ljbffr