ServiceMaster CDR
Crew Chief, Restoration Water Division
ServiceMaster CDR, San Antonio, Texas, United States, 78208
POSITION OVERVIEW:
ServiceMaster CDR
is a premier full-service Disaster Restoration company providing the highest quality restoration services with unwavering integrity in Northeast Ohio and Central Texas. Our twelve (12) branch locations are one of the top 5 ServiceMaster franchises in the U.S. Our comprehensive restoration services for commercial and residential include water/mold mitigation, fire/smoke/odor damage, weather damage, contents cleaning/restoration, biohazard/trauma/and vandalism clean-up, emergency board-up and tarping, as well as reconstruction services. We provide 24-hour emergency response and can mobilize nationally for catastrophes. We take great pride in helping our communities in their time of need, rebuilding homes and businesses and restoring lives.
ServiceMaster CDR is seeking a full-time
Lead Water Restoration Technician (Crew Chief)
to join our energetic and dynamic team. This position is a pivotal role and supervises a team performing water mitigation services to homes and businesses to return these properties to a safe condition necessary for repairs.
JOB RESPONSIBILITIES:
Lead crews of technicians on residential and commercial projects
Supervise through all phases of water restoration (extraction, demolition, cleaning, equipment setup, monitoring, etc.)
Proactive communication with homeowners, insurance companies, office staff, and project managers
Respond to jobs and initiate water mitigation according to IICRC and ServiceMaster standards
Water extraction / Steam cleaning
Demolition
Mold remediation
Proper setup of professional drying equipment
Monitor of drying conditions in atmosphere and building materials
Work daily with a crew of technicians on completing scheduled losses
Accurate documentation in job management software
Ability to work within a team environment
Keeping interior/exterior of vehicle neat and clean
Maintaining company image - uniform and demeanor
Takes instruction and stays on task
Training and developing technicians
Supervisory responsibility for 2-4 technicians
Other duties as assigned
EXPERIENCE / SKILLS / EDUCATION:
High School Diploma or GED from an accredited institution
Minimum 3 years of experience in the restoration industry
Prior experience in a lead role supervising staff preferred
Excellent customer service skills
Basic knowledge and experience with hand tools
Good with technology. Ability to use smart phone and tablet
IICRC WRT and ARD certifications preferred
Safety/OSHA training/certification preferred
PHYSICAL DEMANDS / WORKING CONDITIONS:
Ability to work overtime, including some weekends, be available for on-call rotation
Ability to follow direction, yet take initiative
Must be able to pass a FIT Test and wear a respirator when needed
Capable of lifting up to 50 pounds with or without reasonable accommodation
Physical job that requires working indoors, outdoors, and in varying temperatures depending on the current weather conditions
Ability to climb ladders, work at ceiling heights and in tight spaces (crawl spaces, attics, etc.)
Being able & willing to work as part of a team, but also as a self-motivated individual
Excellent verbal and written communication skills
Proficient with technology (mobile devices, computers, etc.)
Strong sense of urgency
Ability to sit/stand/walk/drive for prolonged periods of time
Clean driving record, valid driver’s license, and reliable transportation
Must pass background check
COMPENSATION & BENEFITS
ServiceMaster CDR offers a professional environment, stability, upward mobility, and excellent benefits.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
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ServiceMaster CDR
is a premier full-service Disaster Restoration company providing the highest quality restoration services with unwavering integrity in Northeast Ohio and Central Texas. Our twelve (12) branch locations are one of the top 5 ServiceMaster franchises in the U.S. Our comprehensive restoration services for commercial and residential include water/mold mitigation, fire/smoke/odor damage, weather damage, contents cleaning/restoration, biohazard/trauma/and vandalism clean-up, emergency board-up and tarping, as well as reconstruction services. We provide 24-hour emergency response and can mobilize nationally for catastrophes. We take great pride in helping our communities in their time of need, rebuilding homes and businesses and restoring lives.
ServiceMaster CDR is seeking a full-time
Lead Water Restoration Technician (Crew Chief)
to join our energetic and dynamic team. This position is a pivotal role and supervises a team performing water mitigation services to homes and businesses to return these properties to a safe condition necessary for repairs.
JOB RESPONSIBILITIES:
Lead crews of technicians on residential and commercial projects
Supervise through all phases of water restoration (extraction, demolition, cleaning, equipment setup, monitoring, etc.)
Proactive communication with homeowners, insurance companies, office staff, and project managers
Respond to jobs and initiate water mitigation according to IICRC and ServiceMaster standards
Water extraction / Steam cleaning
Demolition
Mold remediation
Proper setup of professional drying equipment
Monitor of drying conditions in atmosphere and building materials
Work daily with a crew of technicians on completing scheduled losses
Accurate documentation in job management software
Ability to work within a team environment
Keeping interior/exterior of vehicle neat and clean
Maintaining company image - uniform and demeanor
Takes instruction and stays on task
Training and developing technicians
Supervisory responsibility for 2-4 technicians
Other duties as assigned
EXPERIENCE / SKILLS / EDUCATION:
High School Diploma or GED from an accredited institution
Minimum 3 years of experience in the restoration industry
Prior experience in a lead role supervising staff preferred
Excellent customer service skills
Basic knowledge and experience with hand tools
Good with technology. Ability to use smart phone and tablet
IICRC WRT and ARD certifications preferred
Safety/OSHA training/certification preferred
PHYSICAL DEMANDS / WORKING CONDITIONS:
Ability to work overtime, including some weekends, be available for on-call rotation
Ability to follow direction, yet take initiative
Must be able to pass a FIT Test and wear a respirator when needed
Capable of lifting up to 50 pounds with or without reasonable accommodation
Physical job that requires working indoors, outdoors, and in varying temperatures depending on the current weather conditions
Ability to climb ladders, work at ceiling heights and in tight spaces (crawl spaces, attics, etc.)
Being able & willing to work as part of a team, but also as a self-motivated individual
Excellent verbal and written communication skills
Proficient with technology (mobile devices, computers, etc.)
Strong sense of urgency
Ability to sit/stand/walk/drive for prolonged periods of time
Clean driving record, valid driver’s license, and reliable transportation
Must pass background check
COMPENSATION & BENEFITS
ServiceMaster CDR offers a professional environment, stability, upward mobility, and excellent benefits.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
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