JPMorgan Chase & Co
Managing Director, Chase Auto Private Label Marketing Strategy
JPMorgan Chase & Co, Wilmington, Delaware, us, 19894
JOB DESCRIPTION
We are seeking a talented Managing Director level senior leader to lead the Chase Auto Private Label Marketing Strategy team.As a Managing Director within the Chase Auto Private Label Marketing Strategy team, you will be at the helm of a group of strategists, guiding them in the development of marketing plans, branding strategies, product or offer positioning, and marketing launches. Your leadership will span across the entire lifecycle of loans and leasing, encompassing partner brand activation, acquisition, servicing, loyalty campaigns, programs, and events, all aimed at creating exceptional client and customer experiences. This role necessitates robust stakeholder partnership across each private label partner, all levels of Chase Auto Private Label Captive Finance, and throughout JP Morgan Chase. You will collaborate with Private Label General Managers to work across multiple lines of business, identifying and developing opportunities to deepen our partner relationships by leveraging the unique assets and capabilities available across the firm, including Chase Offers, Travel, Dining, Sapphire Lounge, Private Banking, Consumer Banking, and external strategic partnerships.Job responsibilities:Lead a team of private label marketing strategists, partnering closely with General Managers and other key partners across each private label brand.Leverage firmwide relationships with Private Label General Managers and other key internal stakeholders to deliver the power of JP Morgan Chase to clients to deepen share of sales and attached financing with Chase Auto.Provide depth of thought leadership in how to serve the client using owned, paid and earned media assets.Collaborate with Loyalty team to develop customer loyalty campaigns and initiatives.Coordinate and lead a regular cadence of marketing updates for senior executives, both internally and externally.Develop and maintain business cases, marketing budget and routine analysis on ROI.Create and maintain annual marketing plans, both strategic and tactical.Build a test/learn agenda to optimize customer messaging/touch/channel/targeting.Lead broader supporting marketing teams to deliver solutions to partners, and to communicate and execute on a marketing vision.Ensure exceptional execution and cycle times with speed to market to meet market demand.Required qualifications, capabilities and skills:10+ years of leadership with significant experience in marketing across various platforms.Demonstrative experience in development of digital and social media strategies for business.Demonstrated people leadership and coaching capability.Seasoned partnership and/or co-brand marketer and relationship manager.Strong proficiency with executive-level presentation materials and briefings, and the ability to simplify complex subject matter into digestible executive communications.Proven experience leading cross-functional teams in creating and driving delivery with a major focus on attention to detail and passion for flawless execution.Exceptional relationship development skills; ability to earn respect and trust among internal and external business partners and team members.Creativity and innovative mindset with a focus on continuous improvement.Sense of urgency with disposition to execute.Strong executive presence.Ability to rally and inspire a team around a common vision and drive results.Preferred qualifications, capabilities and skills:BS/BA degree required; MBA preferred.Auto industry expertise.Financial services experience.ABOUT US
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.Equal Opportunity Employer/Disability/VeteransABOUT THE TEAMOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.When it comes to buying a vehicle or refinancing an existing car loan, many customers turn to Chase to help. Our auto lending services are constantly evolving and incorporating the latest technology to help match car buyers with dealers, provide competitive financing options and ease loan management.
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We are seeking a talented Managing Director level senior leader to lead the Chase Auto Private Label Marketing Strategy team.As a Managing Director within the Chase Auto Private Label Marketing Strategy team, you will be at the helm of a group of strategists, guiding them in the development of marketing plans, branding strategies, product or offer positioning, and marketing launches. Your leadership will span across the entire lifecycle of loans and leasing, encompassing partner brand activation, acquisition, servicing, loyalty campaigns, programs, and events, all aimed at creating exceptional client and customer experiences. This role necessitates robust stakeholder partnership across each private label partner, all levels of Chase Auto Private Label Captive Finance, and throughout JP Morgan Chase. You will collaborate with Private Label General Managers to work across multiple lines of business, identifying and developing opportunities to deepen our partner relationships by leveraging the unique assets and capabilities available across the firm, including Chase Offers, Travel, Dining, Sapphire Lounge, Private Banking, Consumer Banking, and external strategic partnerships.Job responsibilities:Lead a team of private label marketing strategists, partnering closely with General Managers and other key partners across each private label brand.Leverage firmwide relationships with Private Label General Managers and other key internal stakeholders to deliver the power of JP Morgan Chase to clients to deepen share of sales and attached financing with Chase Auto.Provide depth of thought leadership in how to serve the client using owned, paid and earned media assets.Collaborate with Loyalty team to develop customer loyalty campaigns and initiatives.Coordinate and lead a regular cadence of marketing updates for senior executives, both internally and externally.Develop and maintain business cases, marketing budget and routine analysis on ROI.Create and maintain annual marketing plans, both strategic and tactical.Build a test/learn agenda to optimize customer messaging/touch/channel/targeting.Lead broader supporting marketing teams to deliver solutions to partners, and to communicate and execute on a marketing vision.Ensure exceptional execution and cycle times with speed to market to meet market demand.Required qualifications, capabilities and skills:10+ years of leadership with significant experience in marketing across various platforms.Demonstrative experience in development of digital and social media strategies for business.Demonstrated people leadership and coaching capability.Seasoned partnership and/or co-brand marketer and relationship manager.Strong proficiency with executive-level presentation materials and briefings, and the ability to simplify complex subject matter into digestible executive communications.Proven experience leading cross-functional teams in creating and driving delivery with a major focus on attention to detail and passion for flawless execution.Exceptional relationship development skills; ability to earn respect and trust among internal and external business partners and team members.Creativity and innovative mindset with a focus on continuous improvement.Sense of urgency with disposition to execute.Strong executive presence.Ability to rally and inspire a team around a common vision and drive results.Preferred qualifications, capabilities and skills:BS/BA degree required; MBA preferred.Auto industry expertise.Financial services experience.ABOUT US
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.Equal Opportunity Employer/Disability/VeteransABOUT THE TEAMOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.When it comes to buying a vehicle or refinancing an existing car loan, many customers turn to Chase to help. Our auto lending services are constantly evolving and incorporating the latest technology to help match car buyers with dealers, provide competitive financing options and ease loan management.
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