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Amazon.com Services LLC

Senior Manager of Product - Billing and Payments

Amazon.com Services LLC, Seattle, Washington, us, 98127


Do you want to work hard, have fun and make history? Do you want to be part of the journey of one of the fastest growing businesses within Amazon? Come join us in Amazon B2B Payments as we build best-in-class financial and payment experiences for businesses to engage with Amazon. We support Amazon’s rapidly growing B2B business (Amazon Business) across North America, Europe and Asia with our flagship products including line of credit and a co-branded credit card.

The RoleInvoicing is a table-stakes feature for Amazon Business, and increasingly, any enterprise-servicing organization within Amazon. B2B Payments is looking for a visionary Product leader to serve as a senior member of our product organization, owning the 3 year product vision, roadmap delivery, positioning, and go-to-market strategy for Pay by Invoice globally. You will manage a team of product managers to deliver new invoicing features that unblock enterprises from spending on Amazon Business. You will partner closely with leaders of Amazon Business, Global Tax, and Payments services to influence the next generation of invoicing and payments for business customers on Amazon. You will also oversee the expansion of the B2B invoicing product to new enterprise serving clients across Amazon also looking to access the growing B2B e-commerce opportunity. Ideally this person will have experience working with diverse and international B2B customer segments, as well as understanding of the B2B procure to pay cycle. This role requires a high level of judgment and influence, working cross functionally with technical, financial, and customer facing leaders (including Accounts Receivable, User Experience Design, software engineering, finance, marketing, risk and data science).

Key job responsibilitiesDevelop product and solution requirements, working backwards from the customer with an understanding of the end-to-end customer experience including customer segmentationOversee delivery of the Pay by Invoice roadmap through annual goals, and identify opportunities for acceleration of the roadmapPartner closely with the engineering organization on developing and scaling the architecture to support business goalsDrive cross-functional alignment with senior leaders across Payments, Amazon Business, Tax, Accounting and SalesIntegrate invoicing features and roadmap to overall Enterprise customer value propositionLeverage existing customer and sales feedback loops to synthesize feedback and consolidate feature requests, providing specific requirements to engineering and driving follow-up actions and communicationsEvangelize the B2B invoicing solution to other enterprise serving organizations within Amazon as a best-in-class global solutionManage an awesome team of product managersExperience contributing to engineering discussions around technology decisions and strategy related to a productAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.This position will remain posted until filled. Applicants should apply via our internal or external career site.

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