Academy of Motion Picture Arts and Sciences
Vice President, Global Retail
Academy of Motion Picture Arts and Sciences, Los Angeles, California, United States, 90079
Reporting to the Chief Operating Officer of the Academy of Motion Picture Arts and Sciences, this is a unique opportunity to envision and launch the next phase of the Academy Museum’s successful retail business. You are an experienced and creative retail executive who is collaborative, has strong communication skills, excels at leading teams, and is results driven. You have proven success executing creative retail strategies in the cultural or entertainment fields, enhancing customer experiences, and driving sales growth across all retail platforms.
As the Vice President, Global Retail, you will play the central role in overseeing the Academy Museum’s expanding global retail operations, including the Academy Museum Store in Los Angeles, its buying team, the Academy’s Museum’s e-commerce site, and the Academy’s global retail initiatives. You will be responsible for making the Academy Museum Store and its e-commerce site the top destination for film lovers around the world seeking unique and high-quality retail products.
This role is primarily on site (at least four days per week) and requires travel between the Academy Museum, its warehouse, and any other Retail locations in the Los Angeles area.
Duties and Responsibilities:
Develop and execute the Academy Museum’s overall retail strategy, aligning it with the Museum’s mission, objectives, and brand vision of the Museum and its parent organization, the Academy of Motion Picture Arts and Sciences (the “Academy”).
Oversee daily operations, performance, and profitability of the Academy Museum’s on-site store in Los Angeles and e-commerce site, ensuring that consistent and exceptional customer service standards are met.
Partner with teams at the Academy Museum and the Academy, including Curatorial, Film Programming, and Brand Creative, to ensure that the merchandise mix is unique and reflects exhibitions on view, the Academy Collection, and international interest in the Oscars and Academy history, underscored by the Academy’s commitment to diversity, equity, and inclusion.
Manage the Retail team, providing guidance and support in areas such as customer service and engagement, inventory management, visual merchandising strategies, sustainability, and store operations.
Collaborate with cross-functional teams, including Curatorial, Marketing, Revenue, Visitor Services, and Operations, to ensure effective coordination and implementation of retail initiatives, including store events and pop-up and offsite locations.
Partner with the Chief Marketing and Communications Officer to develop and implement CRM and customer-focused strategies, driving customer engagement and retention globally.
In collaboration with the COO and the Chief Revenue Officer, negotiate licensing agreements with global partners, ensuring that these relationships are aligned with the missions of the Academy Museum and the Academy.
Partner with CIO on technology to support our omni channel retail business: systems updates, version updates, hardware needs, PCI compliance, and state tax law compliance.
Monitor key performance indicators and financial metrics to track the success of retail initiatives, identify areas for improvement, and develop action plans accordingly.
Develop strategies to promote the retail channels and drive sales through effective pricing strategies and sales promotions.
Foster strong relationships with key stakeholders, including Retail partners, vendors, and internal teams, to drive collaboration and achieve business objectives.
Stay up to date with industry developments, emerging technologies, and best practices in cultural and entertainment fields in the retail sphere, and proactively recommend innovative solutions to drive continuous improvement.
Develop an annual revenue and expense budget, including sales and gross margins by category, oversee preparation of monthly financial reports for Retail sales and quarterly royalty payment process for licensors.
Oversee wholesale program.
Oversee annual physical inventory, inventory safeguarding, and maintenance of point-of-sale inventory system.
Implement controls for the safekeeping of inventory from loss or theft.
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As the Vice President, Global Retail, you will play the central role in overseeing the Academy Museum’s expanding global retail operations, including the Academy Museum Store in Los Angeles, its buying team, the Academy’s Museum’s e-commerce site, and the Academy’s global retail initiatives. You will be responsible for making the Academy Museum Store and its e-commerce site the top destination for film lovers around the world seeking unique and high-quality retail products.
This role is primarily on site (at least four days per week) and requires travel between the Academy Museum, its warehouse, and any other Retail locations in the Los Angeles area.
Duties and Responsibilities:
Develop and execute the Academy Museum’s overall retail strategy, aligning it with the Museum’s mission, objectives, and brand vision of the Museum and its parent organization, the Academy of Motion Picture Arts and Sciences (the “Academy”).
Oversee daily operations, performance, and profitability of the Academy Museum’s on-site store in Los Angeles and e-commerce site, ensuring that consistent and exceptional customer service standards are met.
Partner with teams at the Academy Museum and the Academy, including Curatorial, Film Programming, and Brand Creative, to ensure that the merchandise mix is unique and reflects exhibitions on view, the Academy Collection, and international interest in the Oscars and Academy history, underscored by the Academy’s commitment to diversity, equity, and inclusion.
Manage the Retail team, providing guidance and support in areas such as customer service and engagement, inventory management, visual merchandising strategies, sustainability, and store operations.
Collaborate with cross-functional teams, including Curatorial, Marketing, Revenue, Visitor Services, and Operations, to ensure effective coordination and implementation of retail initiatives, including store events and pop-up and offsite locations.
Partner with the Chief Marketing and Communications Officer to develop and implement CRM and customer-focused strategies, driving customer engagement and retention globally.
In collaboration with the COO and the Chief Revenue Officer, negotiate licensing agreements with global partners, ensuring that these relationships are aligned with the missions of the Academy Museum and the Academy.
Partner with CIO on technology to support our omni channel retail business: systems updates, version updates, hardware needs, PCI compliance, and state tax law compliance.
Monitor key performance indicators and financial metrics to track the success of retail initiatives, identify areas for improvement, and develop action plans accordingly.
Develop strategies to promote the retail channels and drive sales through effective pricing strategies and sales promotions.
Foster strong relationships with key stakeholders, including Retail partners, vendors, and internal teams, to drive collaboration and achieve business objectives.
Stay up to date with industry developments, emerging technologies, and best practices in cultural and entertainment fields in the retail sphere, and proactively recommend innovative solutions to drive continuous improvement.
Develop an annual revenue and expense budget, including sales and gross margins by category, oversee preparation of monthly financial reports for Retail sales and quarterly royalty payment process for licensors.
Oversee wholesale program.
Oversee annual physical inventory, inventory safeguarding, and maintenance of point-of-sale inventory system.
Implement controls for the safekeeping of inventory from loss or theft.
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