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State of Alaska

Office Assistant 2

State of Alaska, Fairbanks, Alaska, United States, 99712


Salary:

$20.82 Hourly

Location :

Fairbanks, AK

Job Type:

Full Time

Job Number:

46611

Department:

Health

Division:

Public Health

Opening Date:

09/09/2024

Closing Date:

9/23/2024 5:00 PM Alaska

Division:

Public Health

Position Open To:

Alaska Residents Only

Bargaining Unit:

General Government

Range:

10

Job Description

This position is open to Alaskan Residents only.Please check out

to determine if you qualify.

What you will be doing:If you have a passion for customer service, focus on quality and take pride in your work, have an upbeat and positive attitude, are flexible, can multitask, and work well under pressure and as a team, then we welcome you to apply - we would love to have you join our team!We're looking for an enthusiastic Office Assistant 2 to join our team at the Fairbanks Public Health Center (PHC). In this role, you will:

Provide customer service to clients and partnersManage medical records and data for the clinicWork with other health care providers and off-site clinicsHandle a variety of administrative tasks that may change from day to day to meet the needs of local communities.You'll also play a key role in site management and ensure accurate data entry using the Resource Patient Management System (RPMS) for our Public Health Nursing program.To learn more about what we do for Alaska's families, please visit our recruitment video link:

Our organization, mission, and culture:As a member of the Section of Public Health Nursing, you will contribute every day to the improvement of the health of Alaskans and their families. The Division of Public Health exemplifies these values:

The Division of Public Health exemplifies these values:

Accountability - We are committed to responsible use of human, financial, and environmental resources.Respect - We provide services without discrimination or judgment.Human Potential - We are committed to developing each Alaskan's potential as a healthy individual as well as fostering strong, healthy communities.Integrity - We are honest and ethical in all we do.Scientific Excellence - We are committed to adding to and contributing to the body of scientific knowledge and using the best available knowledge and data to set public health policy.The benefits of joining our team:Become a member of an innovative team that collaborates with communities across Alaskan cities and villages to create meaningful contributions to the public's health. Learn and grow in rural Alaska while making a difference where we live, work, and play.State of Alaska employees are eligible for benefits such as 11 paid holidays, leave accrual, annual/bi-annual pay increases, and many more. For more in-depth benefit information, please go to:

The working environment you can expect:This position is located at 1025 W Barnette St, in Fairbanks, Alaska, known as the Golden Heart City for its warm hospitality, rich history, and cultural diversity. Fairbanks is almost centrally located within the state, nestled in the Tanana Valley of Interior Alaska and just 120 miles south of the Arctic Circle.

Fairbanks is the second-largest city in Alaska and is renowned for the northern lights, midnight sun, and picturesque locations. Fairbanks offers a range of attractions and activities, from dog sledding and ice carving to hot springs and riverboat cruises.

We are a dynamic, diverse, high-performing team where no two days are the same. We offer the ability to utilize your professional talents in significant ways to create meaningful contributions to the public's health.

Who we are looking for:To be successful in the position, the candidate will need to show the following in detail in their application work history and the supplemental questions:

Customer Service:

Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.Self-Management:

Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.Clerical:

Knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms.Computer Skills:

Uses computers, software applications, databases, and automated systems to accomplish work.Attention to Detail:

Is thorough when performing work and conscientious about attending to detail.Special Note:

A valid Driver's license will be required for this position.Incident Command System Certification will be achieved while in this position.A cover letter is NOT required for this position.

Your complete application, including supplemental questions, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.To view the general description and example of duties for this job class, please go to the following link and search for Office Assistant 2:

https://www.governmentjobs.com/careers/Alaska/classspecsMinimum Qualifications

High school diploma or the equivalent.ANDOne year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Substitution:Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).

Special Note:"High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.

Some position in this class may require skill in typing. Recruitment and selection may include this requirement.Additional Required Information

At the time of interview, please provide the following, if not included at the time of application:Three (3) professional references whom we may contact by phone, one (1) of whom must be your current or most recent supervisor, if not already provided in the application.Past two (2) performance evaluations, if available.If chosen for the position, you will be required to provide the following items prior to employment:Proof of Tetanus, Diphtheria, Pertussis (Tdap), Mumps, Measles, Rubella (MMR), and Varicella immunizations.Proof of Hepatitis B (immunity or a signed declination statement).Annual influenza vaccination or a signed declination statement.Proof of Tuberculosis screening within the past 12 months.A copy of your current driver's license.Please read the below information carefully. This applies to your application submission.

SUPPLEMENTAL QUESTIONSFor your application to be evaluated, you must answer the Supplemental Questions. Be specific in your answers and describe how you acquired the relevant experience. Please use complete sentences and proofread your submissions when answering the supplemental questions. Your responses will be considered a writing sample and used to determine which applicants will advance to the interview phase of the recruitment process.

EDUCATIONTo verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATIONIf education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.

It is your responsibility to provide such evidence when applying.

The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration.

WORK EXPERIENCEWhen using work experience not already documented in your application, please provide the employer's name, your job title, employment dates, and whether you were working full-time or part-time. Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position to which you are applying.

If you have currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level. Ensure your time and any subsequent flex promotion(s) are documented as a separate position. This is required as minimum qualifications require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application, this may cause the processing of your application for consideration to be delayed.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application.

Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

The State of Alaska does not provide VISA Employer sponsorships.

MULTIPLE VACANCIESThis recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

APPLICATION NOTICEYou can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here:

NOTICEQuestions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll-free) or (907) 465- 4095.

If you choose to be contacted by email,

please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page at

EEO STATEMENTThe State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCEQuestions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to

For applicant password assistance, please visitContact Information

For specific information in reference to the position please contact the hiring manager at:

Suzanne Kowalsky

Office Assistant 4

Email:

Careers with the State of Alaska offer MANY benefits

The following information describes

typical

benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.)

Insurance Benefits

Health insurance, which includes employer contributions toward medical/vision/dental

The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information.

AVTECConfidentialCorrectional OfficersMarine EngineersMt. Edgecumbe TeachersSupervisoryUnlicensed Vessel Personnel/Inland Boatman's UnionExempt employees (not covered by collective bargaining)

The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.

General GovernmentLabor, Trades and CraftsPublic Safety Employees AssociationMasters, Mates & Pilots

Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

Optional Insurance Benefits

Group-based insurance premiums for

Term life (employee, spouse or qualified same sex partner, and dependents)Long-term and short-term disabilityAccidental Death and DismembermentLong-term care (self and eligible family members)Supplemental Survivor Benefits

Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits

Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)Matching employer contribution into a defined contribution program (new employees)Employer contribution into a defined benefit or defined contribution program (current employees)Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social SecurityOption to enroll in the Alaska Deferred Compensation ProgramNote: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options

See for additional information

Paid Leave & Other Benefits

Personal leave with an accrual rate increase based on time servedTwelve (12) paid holidays a year

01

I acknowledge and I understand that the education and/or experience being used to meet the minimum qualifications for this position must be adequately documented in this application in order to be considered.

I acknowledge I understand this requirement.

02

Describe in detail, your ability to organize, plan, and direct workflow to meet deadlines.

03

Describe in detail, your experience within an office setting, experience with managing accurate health information and maintaining health records.

04

Provide a detailed overview of your experience with computer systems and software.

05

Describe in detail, your ability to exercise independence to identify problems, adjust, and answer most questions from team members, colleagues, and the public.

Required Question