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Randstad

help desk coordinator

Randstad, Memphis, Tennessee, us, 37544


help desk coordinator.

memphis , tennessee

posted 1 day ago

job details

summary

$18 - $20 per hour

temp to perm

associate degree

category computer and mathematical occupations

reference1065198

job details

job summary:

We're seeking a Help Desk Coordinator to join an existing team within an enterprise organization located in Memphis, TN. The successful candidate will have at least 3 years of documented Help Desk experience. Excellent customer service skills and attitude are a must!

Contact us today for more information!

location: MEMPHIS, Tennessee

job type: Contract

salary: $18 - 20 per hour

work hours: 8am to 5pm

education: Associates

responsibilities:

Serve as the first point of contact for all team members seeking technical assistance with computer programs, hardware systems, or systems.

Performs on-site and remote trouble shooting and diagnostic test to evaluate problems with IT products.

Facilitate internal and external communications as well as monitoring the company's systems.

Follow-up and update customers on issues and best solutions based on cost and efficiencies.

Develop publications such as newsletters, releases, email announcements, planned publications, and videos.

Monitor, oversee, and manage all technology hardware and software enhancements. Oversee all outside vendors and trouble shoot all IT devices such as iPads, smart phones, and laptops.

Other duties as assigned by the CFO.

The essential functions of this role include:

working in a smoke free environment

manual lifting up to 25lbs qualifications:

Experience level: Experienced

Minimum 3 years of experience

Education: Associates (required)skills:

Technical SupportEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.