State of Florida
BUSINESS SUPPORT ANALYST II
State of Florida, Tallahassee, Florida, us, 32318
Requisition No: 836869
Agency: Department of Transportation
Working Title: BUSINESS SUPPORT ANALYST II - 55000756
Pay Plan: Career Service
Position Number: 55000756
Salary: $61,421.87 - $79,487.12
Posting Closing Date: 09/18/2024
Total Compensation Estimator
Tool
STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION
JOB POSTING DESCRIPTION
920 / Procurement Office
INTERNAL AGENCY
INTERNAL AGENCY: Only current Department of Transportation employees will be considered for this position
CAREER SERVICE
CONTACT PERSON: Vincent Moore
CONTACT EMAIL ADDRESS: vincent.moore@dot.state.fl.us
ANTICIPATED BI-WEEKLY HIRING SALARY: $2,362.38 - $3,057.20
Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:
Health insurance (over 90% employer paid)$25,000 life insurance policy (100% employer paid)Dental, vision and supplemental insurancesState of Florida retirement packageGenerous vacation and sick leave10 paid holidays a yearCareer advancement opportunitiesTuition waiver for public college coursesTraining opportunitiesFlexible work schedules and telework (for designated positions)Employee Assistance Program (EAP)
Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system!
For additional benefit information available to State of Florida employees, go to
https://www.mybenefits.myflorida.com/
SPECIAL REQUIREMENTS:
You may be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.
THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation's Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation's Human Resources Office located at 605 Suwannee Street, Tallahassee, Florida 32399, or call (850) 414-5300 for assistance.
POSITION DESCRIPTION:
This position resides within the Professional Services Section of the Procurement Office. The primary role of this position will be to maintain the Procurement Office Applications including The Procurement Development Application (PDA), Consultant Evaluation (CE) Application, Professional Prequalification Application (PPQ), Consultant Invoice Transmittal System (CITS) and Automated Fee Proposal (AFP) and provide reporting. The duties and responsibilities of this position are as follows:
Maintains liaisons with other Department offices and outside agencies to identify essential procurement related information. Provides assistance to Procurement Office staff, and associated customer base, in troubleshooting system problems and data inconsistencies. Provides business and information technology analysis services for the Procurement Office. This includes gaining an understanding of the Office's information technology goals and plans, performing background research to understand the business and technical environment of the Department of Transportation and providing best practice advice and service to functional areas on their projects. Produces written deliverables including, but not limited to: business process diagrams and narratives, requirements, specifications, business or technical analyses, test plans, test cases, training materials, meeting agendas and related action items, presentations, project proposals/charters, basic schedules and timelines, status reports and procurement recommendations.
Serves as the point of contact for issues/concerns regarding the PDA, CE and PPQ systems and databases. Communicate necessary break fixes to the Consultant responsible for maintenance of applications. Coordinate with Consultant and Office of Information Technology (OIT) as necessary for any enhancements or break fixes. Perform thorough Unit, System and Production (if applicable) environment testing after code pushes for any upgrades/changes. Ensures changes are made according to specifications through complete system testing and thorough review of test results. Prepare and conduct presentations to the Information Technology/Operational Technology (IT/OT) Task Team and Executive Management for any enhancement proposals for consideration and approval. Informs districts of system upgrades/changes. Maintains PDA, CE and PPQ User Manuals. Conducts in-person training for district staff as needed on use of the PDA, CE and PPQ systems. Responds to district queries/issues, including Service Desk Tickets concerning Consultant Evaluation using the CE application. Assists/trains district staff and Central Office project managers with data entry of consultant performance evaluations in the CE application. Writes reports for custom data extracts from the reporting tables provided by OIT and makes recommendations for additional fields or additional information to be added to reporting tables. Reports can contain data from a variety of applications including, but not limited to: PDA, CE, CITS, and PPQ databases, to fulfill district and public information requests. Creates new canned reports for the Reports Menu, as needed. Ensures information presented is accurate and timely. Maintain Professional Services and Design Build advertisement boilerplate language within the PDA. Responsible for updating and removing users in accordance with Automated Access Request Form (AARF). Documents current PDA, CE, PPQ system for ease of future training/development. Conducts routine training on application both in person and virtually. Ensures batch processes are running and follow up as needed with OIT.
Performs statistical data analysis of information extracts / reporting tables from CITS, PDA, CE, and PPQ systems.
Develops and maintains Sharepoint Site for Professional Services Office. Serves as web author.
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to interpret and communicate technical information related to computer programming and information technology concepts, both verbally and in writing. Ability to communicate effectively, both written and verbal. Ability to establish and maintain effective working relationships with others. Ability to work independently and balance multiple projects and processes simultaneously. Ability to prepare reports, correspondence, guidelines, and PowerPoint presentations. Skilled in the use of Microsoft Word, Microsoft Excel, and PowerPoint. Skilled in the use of Structured Query Language (SQL). Knowledge of website design with Sharepoint Designer or Sitefinity. Knowledge of Power BI, SQL Server Management Studio, SQL Server Report Builder and Visual Studio. Knowledge of statistical data analysis. Knowledge of relational database theories, concepts and access methods. Ability to prepare computer programming specifications, test plans and create test data scenarios. Knowledge of governing statutes, Rule, and procedures related to Professional Services consultant contracting and consultant performance evaluation.
MINIMUM QUALIFICATIONS:
A bachelor's degree or higher from an accredited college or university; or an associate's degree from an accredited college or university and two years of experience in computer systems analysis; or four years of experience in computer systems analysis or computer programing.
As a CANDIDATE, you may be required to provide documentation (i.e. HIGH SCHOOL DIPLOMA OR EQUIVALENCY, college transcripts, ETC.) to verify meeting these Minimum Qualifications.
THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES.
If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans' Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE.
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location:
Agency: Department of Transportation
Working Title: BUSINESS SUPPORT ANALYST II - 55000756
Pay Plan: Career Service
Position Number: 55000756
Salary: $61,421.87 - $79,487.12
Posting Closing Date: 09/18/2024
Total Compensation Estimator
Tool
STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION
JOB POSTING DESCRIPTION
920 / Procurement Office
INTERNAL AGENCY
INTERNAL AGENCY: Only current Department of Transportation employees will be considered for this position
CAREER SERVICE
CONTACT PERSON: Vincent Moore
CONTACT EMAIL ADDRESS: vincent.moore@dot.state.fl.us
ANTICIPATED BI-WEEKLY HIRING SALARY: $2,362.38 - $3,057.20
Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:
Health insurance (over 90% employer paid)$25,000 life insurance policy (100% employer paid)Dental, vision and supplemental insurancesState of Florida retirement packageGenerous vacation and sick leave10 paid holidays a yearCareer advancement opportunitiesTuition waiver for public college coursesTraining opportunitiesFlexible work schedules and telework (for designated positions)Employee Assistance Program (EAP)
Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system!
For additional benefit information available to State of Florida employees, go to
https://www.mybenefits.myflorida.com/
SPECIAL REQUIREMENTS:
You may be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.
THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation's Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation's Human Resources Office located at 605 Suwannee Street, Tallahassee, Florida 32399, or call (850) 414-5300 for assistance.
POSITION DESCRIPTION:
This position resides within the Professional Services Section of the Procurement Office. The primary role of this position will be to maintain the Procurement Office Applications including The Procurement Development Application (PDA), Consultant Evaluation (CE) Application, Professional Prequalification Application (PPQ), Consultant Invoice Transmittal System (CITS) and Automated Fee Proposal (AFP) and provide reporting. The duties and responsibilities of this position are as follows:
Maintains liaisons with other Department offices and outside agencies to identify essential procurement related information. Provides assistance to Procurement Office staff, and associated customer base, in troubleshooting system problems and data inconsistencies. Provides business and information technology analysis services for the Procurement Office. This includes gaining an understanding of the Office's information technology goals and plans, performing background research to understand the business and technical environment of the Department of Transportation and providing best practice advice and service to functional areas on their projects. Produces written deliverables including, but not limited to: business process diagrams and narratives, requirements, specifications, business or technical analyses, test plans, test cases, training materials, meeting agendas and related action items, presentations, project proposals/charters, basic schedules and timelines, status reports and procurement recommendations.
Serves as the point of contact for issues/concerns regarding the PDA, CE and PPQ systems and databases. Communicate necessary break fixes to the Consultant responsible for maintenance of applications. Coordinate with Consultant and Office of Information Technology (OIT) as necessary for any enhancements or break fixes. Perform thorough Unit, System and Production (if applicable) environment testing after code pushes for any upgrades/changes. Ensures changes are made according to specifications through complete system testing and thorough review of test results. Prepare and conduct presentations to the Information Technology/Operational Technology (IT/OT) Task Team and Executive Management for any enhancement proposals for consideration and approval. Informs districts of system upgrades/changes. Maintains PDA, CE and PPQ User Manuals. Conducts in-person training for district staff as needed on use of the PDA, CE and PPQ systems. Responds to district queries/issues, including Service Desk Tickets concerning Consultant Evaluation using the CE application. Assists/trains district staff and Central Office project managers with data entry of consultant performance evaluations in the CE application. Writes reports for custom data extracts from the reporting tables provided by OIT and makes recommendations for additional fields or additional information to be added to reporting tables. Reports can contain data from a variety of applications including, but not limited to: PDA, CE, CITS, and PPQ databases, to fulfill district and public information requests. Creates new canned reports for the Reports Menu, as needed. Ensures information presented is accurate and timely. Maintain Professional Services and Design Build advertisement boilerplate language within the PDA. Responsible for updating and removing users in accordance with Automated Access Request Form (AARF). Documents current PDA, CE, PPQ system for ease of future training/development. Conducts routine training on application both in person and virtually. Ensures batch processes are running and follow up as needed with OIT.
Performs statistical data analysis of information extracts / reporting tables from CITS, PDA, CE, and PPQ systems.
Develops and maintains Sharepoint Site for Professional Services Office. Serves as web author.
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to interpret and communicate technical information related to computer programming and information technology concepts, both verbally and in writing. Ability to communicate effectively, both written and verbal. Ability to establish and maintain effective working relationships with others. Ability to work independently and balance multiple projects and processes simultaneously. Ability to prepare reports, correspondence, guidelines, and PowerPoint presentations. Skilled in the use of Microsoft Word, Microsoft Excel, and PowerPoint. Skilled in the use of Structured Query Language (SQL). Knowledge of website design with Sharepoint Designer or Sitefinity. Knowledge of Power BI, SQL Server Management Studio, SQL Server Report Builder and Visual Studio. Knowledge of statistical data analysis. Knowledge of relational database theories, concepts and access methods. Ability to prepare computer programming specifications, test plans and create test data scenarios. Knowledge of governing statutes, Rule, and procedures related to Professional Services consultant contracting and consultant performance evaluation.
MINIMUM QUALIFICATIONS:
A bachelor's degree or higher from an accredited college or university; or an associate's degree from an accredited college or university and two years of experience in computer systems analysis; or four years of experience in computer systems analysis or computer programing.
As a CANDIDATE, you may be required to provide documentation (i.e. HIGH SCHOOL DIPLOMA OR EQUIVALENCY, college transcripts, ETC.) to verify meeting these Minimum Qualifications.
THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES.
If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans' Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE.
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location: