Fidelity Investments
Director, SAI Business Oversight
Fidelity Investments, Boston, Massachusetts, us, 02298
Job Description:The Role
The Director, Business Oversight will be responsible for providing end-to-end oversight of business and operational processes, increasing quality and reducing risk across the business. We’re looking for a collaborative, curious, team-focused Director that can work with business counterparts to ensure end-to-end understanding of operational complexity and address areas of risk. The primary responsibilities include:
Lead and drive quality and risk efforts supporting the
Model Management business
as well as the build-out of the
Private Assets program
.
Collaborate with product and platform business partners to identify and manage risks prior to the launch of new products or
changes to existing platforms and processes.
Provide
business judgement and leadership
to guide service recoveries, audit action items, and other risk remediation efforts.
Develop and maintain
strong relationships
at multiple levels with key internal and cross-company business partners to understand full
end-to-end environments
and capture and manage key risks.
Drive the prioritization and implementation of
controls, automation, process improvements, and documentation
to decrease risk and increase efficiency.
Closely
partner with LRC counterparts
across the firm, such as Legal (SAI/FPWA), Compliance, PI Oversight, Internal Audit and Asset Management Risk.
Act as an
advocate for SAI
throughout the organization.
Protect Strategic Advisers by managing
regulatory requirements
, such as business continuity planning, access management including information barriers, and records retention.
The Expertise and Skills You Bring
8+ years working experience
Bachelor’s degree required
Broad-based investment industry experience and proven analytical skills; experience with operations, business analysis, project management, and scorecard and metrics reporting
Experience in Asset Management or with managed accounts preferred
Proficient with Microsoft Office suite; ability to produce executive-level PowerPoint presentations and manipulate data using Excel
Record of team leadership, commitment to excellence, and attention to detail
Ability to effectively manage relationships, collaborate, and influence
Ability to identify and design effective processes, identify process improvement opportunities, and identify risks/gaps in a process
Self-starter and motivated individual with ability and desire to identify solutions to problems
Ability to understand regulatory and compliance matters and apply them to the business
Strategic Advisers
Through Fidelity’s mission to deliver the best client experience in the financial services industry – Strategic Advisers (SAI) aims to bring simplicity to clients’ complex needs through personalized, scalable solutions. SAI is the end-to-end investment management team for Fidelity’s managed accounts business, providing scalable, personalized investment solutions for Fidelity’s clients across the Personal Investing, Workplace Investing, and Fidelity Institutional channels. SAI is a rapidly growing organization, currently managing over $700B in assets across 2.2M client accounts.
Strategic Advisers - Business Health & Oversight Team
The Business Health & Oversight (BHO) team is a central organization within Strategic Advisers, responsible for providing end-to-end oversight to ensure overall health of the business by mitigating risk and driving operational efficiencies through:
Enabling SAI to effectively and efficiently
manage its risk, legal and regulatory responsibilities
through broad program management
Ongoing support of risk and quality management through risk evaluations &
assessments, designing/re-designing processes, remediation efforts, and prioritization
of critical areas within the business
Supporting Incidents and Errors by
driving systemic improvement
across the organization
Focusing on internal
operating policies and procedures
and external
regulatory requirements
in conjunction with LRC
Certifications:
#J-18808-Ljbffr
The Director, Business Oversight will be responsible for providing end-to-end oversight of business and operational processes, increasing quality and reducing risk across the business. We’re looking for a collaborative, curious, team-focused Director that can work with business counterparts to ensure end-to-end understanding of operational complexity and address areas of risk. The primary responsibilities include:
Lead and drive quality and risk efforts supporting the
Model Management business
as well as the build-out of the
Private Assets program
.
Collaborate with product and platform business partners to identify and manage risks prior to the launch of new products or
changes to existing platforms and processes.
Provide
business judgement and leadership
to guide service recoveries, audit action items, and other risk remediation efforts.
Develop and maintain
strong relationships
at multiple levels with key internal and cross-company business partners to understand full
end-to-end environments
and capture and manage key risks.
Drive the prioritization and implementation of
controls, automation, process improvements, and documentation
to decrease risk and increase efficiency.
Closely
partner with LRC counterparts
across the firm, such as Legal (SAI/FPWA), Compliance, PI Oversight, Internal Audit and Asset Management Risk.
Act as an
advocate for SAI
throughout the organization.
Protect Strategic Advisers by managing
regulatory requirements
, such as business continuity planning, access management including information barriers, and records retention.
The Expertise and Skills You Bring
8+ years working experience
Bachelor’s degree required
Broad-based investment industry experience and proven analytical skills; experience with operations, business analysis, project management, and scorecard and metrics reporting
Experience in Asset Management or with managed accounts preferred
Proficient with Microsoft Office suite; ability to produce executive-level PowerPoint presentations and manipulate data using Excel
Record of team leadership, commitment to excellence, and attention to detail
Ability to effectively manage relationships, collaborate, and influence
Ability to identify and design effective processes, identify process improvement opportunities, and identify risks/gaps in a process
Self-starter and motivated individual with ability and desire to identify solutions to problems
Ability to understand regulatory and compliance matters and apply them to the business
Strategic Advisers
Through Fidelity’s mission to deliver the best client experience in the financial services industry – Strategic Advisers (SAI) aims to bring simplicity to clients’ complex needs through personalized, scalable solutions. SAI is the end-to-end investment management team for Fidelity’s managed accounts business, providing scalable, personalized investment solutions for Fidelity’s clients across the Personal Investing, Workplace Investing, and Fidelity Institutional channels. SAI is a rapidly growing organization, currently managing over $700B in assets across 2.2M client accounts.
Strategic Advisers - Business Health & Oversight Team
The Business Health & Oversight (BHO) team is a central organization within Strategic Advisers, responsible for providing end-to-end oversight to ensure overall health of the business by mitigating risk and driving operational efficiencies through:
Enabling SAI to effectively and efficiently
manage its risk, legal and regulatory responsibilities
through broad program management
Ongoing support of risk and quality management through risk evaluations &
assessments, designing/re-designing processes, remediation efforts, and prioritization
of critical areas within the business
Supporting Incidents and Errors by
driving systemic improvement
across the organization
Focusing on internal
operating policies and procedures
and external
regulatory requirements
in conjunction with LRC
Certifications:
#J-18808-Ljbffr