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Cypress Human Capital Management, LLC

Program & Business Operations Lead

Cypress Human Capital Management, LLC, San Francisco, California, United States, 94199


Description

As the Business & Program Operations Manager for the Community Powered Growth (CPG) team, you will play a pivotal part in scaling our Co-Hosting program. Working in iteration mode, you should be comfortable with a variety of go-to-market strategy definitions and execution, familiar with sales methodologies, best practices, sales metrics and cycles, and supporting the day-to-day operations of the CPG Team and business priorities. You will partner with cross-functional teams on multiple initiatives, from delivering on centrally run strategic programs to defining and executing content and training that will accelerate our growth.The successful candidate will report to the Director of Program and Business Operations.Duties

Analyze Co-hosting marketplace dynamics and present analysis, insights, and actionable plans to the senior leadership team to drive key business decisions.Proactively identify opportunities and perform root cause analyses that would result in a material impact on the program.Support the relevant cross-functional teams in delivering against expansion plans by coaching, facilitating, and equipping them with the appropriate information, tools, and training to achieve targets.Monitor and report on the effectiveness of the field team initiatives, and make recommendations for improvements based on data-driven insights.Garner a deep understanding of program risks and opportunities and translate them into solutions, improving processes and workflows across internal teams.Requirements

Qualified candidates will ideally have a minimum of 10-15 years of work experience, preferably with combined exposure to consulting, project management, or business operations/analytics in a dynamic entrepreneurial environment.Bachelor's degree required; MBA preferred.A world-class written and verbal communicator with the ability to present at all levels of an organization in a succinct, clear, and eloquent manner.Strong analytical skills and a structured approach to solving unique business problems; a proven track record of influencing and rallying diverse stakeholders against a common mission or goal using both qualitative and quantitative insights.Ability to dive into details to drive execution while also zooming out to contextualize specific recommendations/initiatives within the broader company strategy.Ability to multi-task by prioritizing work and coordinating required support across various functions to achieve project goals and objectives.Impeccable organizational skills, attention to detail, and ability to document processes and decisions made.Experience implementing and scaling initiatives across globally dispersed teams.Experience working cross-functionally with multiple departments.Expertise with SQL, Excel, Google Docs, Salesforce CRM, and other technology solutions for driving operational execution.Compensation

$81.23 – 89.66/hr W-2Req

33745187

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