King County
Chief of Strategy and Operations Behavioral Health & Recovery Division (SPM II)
King County, Seattle, Washington, us, 98127
JOBThe Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences. At King County Department of Community and Human Services (DCHS), we believe in working as one team that solves problems—striving to be customer-focused and drive for the best results. We envision a welcoming community that is racially just because the field of human services exists to undo and mitigate unfair structures. We seek to lead the way by working as respectful and responsible stewards for our community.DCHS seeks a proven leader and content expert in mental health and substance use conditions and treatments, including crisis services to serve as the Assistant Deputy Division Director for the Behavioral Health and Recovery Division (BHRD). BHRD is one of five divisions within DCHS and its overall mission is to provide accessible, quality behavioral health services to low-income residents throughout King County. The Chief of Strategy and Operations (Strategic Planning Manager II) will provide leadership and strategic planning across a portfolio of clinical services, including the recently passed $1.2 billion Crisis Care Centers Levy, supervise several key division staff and initiatives, and provide oversight and management to internal operations of the division. The Chief of Strategy and Operations reports directly to the Director of the Division and is part of the Executive Leadership Team, working to develop and achieve strategic objectives related to behavioral health, including crisis services, in King County. The Chief of Strategy and Operations will be a visionary leader who leads with an Equity Race and Social Justice lens in all that they do. It will be a highly visible position with responsibility to ensure King County’s crisis services function to meet the needs of King County.WHO MAY APPLY:
This position is open to all qualified candidates that meet the minimum qualifications.REQUIRED MATERIALS:
Candidates who wish to be considered for the position must submit a complete King County application online and respond to the supplemental questions. Interviews will occur on or around October 9 - 18, 2024.WORK SCHEDULE/CONDITIONS:
This position is exempt from the provisions of the Fair Labor Standards Act and not eligible for overtime. Typical hours are Monday - Friday 8am-5pm. This position is not represented by a union.MISSION CRITICAL POSITION STATUS:
This position has been designated Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather.TELEWORKING REQUIREMENT:
The work associated with this position will be performed through a combination of teleworking complemented with onsite work and meetings as needed. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours.EXAMPLE OF DUTIES:Provide leadership and oversight to implement King County’s $1.2 billion Crisis Care Centers (CCC) Levy Direct and ensure strategy and coordination of all CCC Levy investments/initiatives across the division.Partner and develop financial strategies with the CCC leadership and Finance team to oversee corresponding financial and performance analysis to drive review and proactive decision making.Develop and prepare materials for and participate in briefings for various audiences, including the media, to represent the County’s goals and work related to crisis services.Provide leadership and oversight for a portfolio of crisis services in BHRD including the Behavioral Health – Administrative Services Organization (BH-ASO); Crisis & Commitment Services (including Designated Crisis Responders); the Crisis Care Centers Levy (described above); and behavioral health outreach services.Set strategic direction and coordinate with relevant subject matter experts to ensure BHRD’s crisis services are coordinated to build a system that provides equitable access and meets the needs of our communities.Supervise designated program areas, which will require direct supervision of 4 to 5 high level program managers to ensure quality and timely implementation of contracts and associated deliverables.Work closely with the department's central services, such as finance, performance measurement and evaluation, and contracting and procurement.Design and monitor compliance and quality assurance protocols to ensure that the programs satisfy statutory and regulatory requirements while supporting County strategic priorities around Best Run Government and Equity, Racial and Social Justice (ERSJ).Build effective, collaborative teams and participate in developing a culture of equity, inclusion, and belonging across the division.Manage and support aspects of BHRD internal operations.Collaborate with other department staff to ensure alignment of internal systems with Department and County-level strategies, direction and guidance.Represent the Division and Department at high level meetings, committees, task forces, work groups and with the public.Lead development of policies and strategies to deliver efficient and effective services to the community.Utilize skills in negotiation, problem-solving and conflict resolution, customer service and interpersonal relationships to handle multiple competing priorities and sensitive situations.Participate as a member of the division's executive leadership team in the review, development and implementation of policies, procedures and key decisions.Perform other related duties as assigned.SUPPLEMENTAL INFORMATION:Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.King County is an Equal Employment Opportunity (EEO) Employer. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.To Apply:
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
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This position is open to all qualified candidates that meet the minimum qualifications.REQUIRED MATERIALS:
Candidates who wish to be considered for the position must submit a complete King County application online and respond to the supplemental questions. Interviews will occur on or around October 9 - 18, 2024.WORK SCHEDULE/CONDITIONS:
This position is exempt from the provisions of the Fair Labor Standards Act and not eligible for overtime. Typical hours are Monday - Friday 8am-5pm. This position is not represented by a union.MISSION CRITICAL POSITION STATUS:
This position has been designated Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather.TELEWORKING REQUIREMENT:
The work associated with this position will be performed through a combination of teleworking complemented with onsite work and meetings as needed. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours.EXAMPLE OF DUTIES:Provide leadership and oversight to implement King County’s $1.2 billion Crisis Care Centers (CCC) Levy Direct and ensure strategy and coordination of all CCC Levy investments/initiatives across the division.Partner and develop financial strategies with the CCC leadership and Finance team to oversee corresponding financial and performance analysis to drive review and proactive decision making.Develop and prepare materials for and participate in briefings for various audiences, including the media, to represent the County’s goals and work related to crisis services.Provide leadership and oversight for a portfolio of crisis services in BHRD including the Behavioral Health – Administrative Services Organization (BH-ASO); Crisis & Commitment Services (including Designated Crisis Responders); the Crisis Care Centers Levy (described above); and behavioral health outreach services.Set strategic direction and coordinate with relevant subject matter experts to ensure BHRD’s crisis services are coordinated to build a system that provides equitable access and meets the needs of our communities.Supervise designated program areas, which will require direct supervision of 4 to 5 high level program managers to ensure quality and timely implementation of contracts and associated deliverables.Work closely with the department's central services, such as finance, performance measurement and evaluation, and contracting and procurement.Design and monitor compliance and quality assurance protocols to ensure that the programs satisfy statutory and regulatory requirements while supporting County strategic priorities around Best Run Government and Equity, Racial and Social Justice (ERSJ).Build effective, collaborative teams and participate in developing a culture of equity, inclusion, and belonging across the division.Manage and support aspects of BHRD internal operations.Collaborate with other department staff to ensure alignment of internal systems with Department and County-level strategies, direction and guidance.Represent the Division and Department at high level meetings, committees, task forces, work groups and with the public.Lead development of policies and strategies to deliver efficient and effective services to the community.Utilize skills in negotiation, problem-solving and conflict resolution, customer service and interpersonal relationships to handle multiple competing priorities and sensitive situations.Participate as a member of the division's executive leadership team in the review, development and implementation of policies, procedures and key decisions.Perform other related duties as assigned.SUPPLEMENTAL INFORMATION:Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.King County is an Equal Employment Opportunity (EEO) Employer. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.To Apply:
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
#J-18808-Ljbffr