Link Logistics Real Estate
Senior Vice President, Asset Management Technology
Link Logistics Real Estate, Chicago, Illinois, United States, 60290
Link Logistics Real Estate (“Link”) is a leading operator of last-mile logistics real estate. Established by Blackstone in 2019, the company connects consumption, technology, and the supply chain across its portfolio, which spans more than half a billion square feet. With more than 5 percent of U.S. GDP flowing through our spaces, we leverage our scale, proprietary data and insights, and foundational focus on sustainability to drive success for our customers’ businesses and deliver value for our stakeholders. Link Logistics strives to be the most equitable and inclusive industrial real estate company in the business. We put our people, customers, and communities first and find ways to make a conscious, positive impact where we live and work, prioritizing diversity, equity and inclusion (DEI) across our workforce to deliver an optimal employee experience.
Link Logistics Real Estate is seeking a Real Estate Asset Management Technology Leader to transform and operate our Asset Management technology platform. The platform includes oversight of technology in the following areas: Real Estate Asset Management, Property Management, Leasing, Lease Admin, Construction & Procurement, and Customer Experience. This includes custom developed internal and external facing products, Software as a Service applications, and data stewardship that enable the work of multiple business teams and is a fundamental component of the strategy, support and operation of our $80B Real Estate platform infrastructure.
The leader will define and drive the technology strategy, in partnership with business leaders and key stakeholders across multiple Real Estate oriented business lines. The leader will also build a customer-focused team emphasizing technology adoption, product management, process optimization, and continuous transformation of the platform in partnership with business leaders and strategy.
This role reports to the Chief Technology Officer. As a key member of the Link Technology Leadership team, the Asset Management Technology Leader will partner with our Enterprise Architecture, Data and Analytics, and Technology Product teams to create and operate an industry-leading Real Estate Technology ecosystem.
RESPONSIBILITIESPlatform Management
Define the platform, product, application, and process vision and roadmap
Maintain expert knowledge of real estate asset management, PropTech, and enterprise real estate enabling products, services, and industry trends
Develop and maintain a deep and broad understanding of the Leasing, Asset Management, Property Management, Construction, Procurement, Lease Admin and Customer Experience functions within Link
Manage an ecosystem of applications to solve our business challenges and ensure the seamless flow of information throughout the platform
Engage with business stakeholders to create and manage a demand management process that equitably handles competing priorities across business teams
Define and manage OKRs and KPI’s that build confidence in the platform and ensure the platform meets the needs and goals of the business
Partner with the business to define the strategy and set the roadmap of investment in support of technology and asset management systems and capabilities
Create strong relationships with business stakeholders to partner on evolving and enhancing the platform over time
Stakeholder Management
Engage with business leaders as their trusted advisor
Develop partnerships with key stakeholders and business owners
Engage user communities in a continuous feedback loop that optimizes the end user experience
Maintain collaborative relationships with the Link Technology teams
Maintain relationships with external partners and vendors and challenge them to deliver world-class service for Link
Project Delivery
Oversee the development of business cases, user requirements, and project charters
Create and manage processes to prioritize projects, plan releases, and manage resources across a portfolio of projects
Create and manage processes for testing, release management, and change control
Manage communications with stakeholders, project team, and business and technology management
Technology Operations
Manage application service delivery from internal and external providers
Manage integrations with Link and external products and platforms
Develop and manage metrics that ensure vendors and external partners meet or exceed operational expectations
QUALIFICATIONS
Background in real estate technology asset management, property management, customer experience leadership consulting and technology management
Expertise in digital platform or product management with business-critical applications
Experience leading digital strategy and roadmap development processes
Leadership and team management skills
Project management or software development expertise including multiple delivery methodologies
Experience with business process re-engineering and process optimization
Ability to concisely articulate problems and analyze solution alternatives
Outstanding communication, presentation, and relationship building skills
Knowledge of real estate industry and CRE technology
Technical experience supporting, using, maintaining real estate technology products and services
Minimum Experience
15+ years of Real Estate Asset Management, Leasing, Property Management and Customer Facing product management experience.
Bachelor’s or master’s degree in a technical subject (computer science or engineering discipline) is preferred, but not essential. M.B.A. or management degree strongly desirable.
15+ years of experience building product teams; ability to interact with diverse technical and non-technical groups spanning all organizational levels.
Significant B2B enterprise solutions experience
Strong customer focus and ability to understand and translate the voice of the customer into product strategy.
Real estate industry technology experience.
EEO StatementThe Company is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email People@linklogistics.com.
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Link Logistics Real Estate is seeking a Real Estate Asset Management Technology Leader to transform and operate our Asset Management technology platform. The platform includes oversight of technology in the following areas: Real Estate Asset Management, Property Management, Leasing, Lease Admin, Construction & Procurement, and Customer Experience. This includes custom developed internal and external facing products, Software as a Service applications, and data stewardship that enable the work of multiple business teams and is a fundamental component of the strategy, support and operation of our $80B Real Estate platform infrastructure.
The leader will define and drive the technology strategy, in partnership with business leaders and key stakeholders across multiple Real Estate oriented business lines. The leader will also build a customer-focused team emphasizing technology adoption, product management, process optimization, and continuous transformation of the platform in partnership with business leaders and strategy.
This role reports to the Chief Technology Officer. As a key member of the Link Technology Leadership team, the Asset Management Technology Leader will partner with our Enterprise Architecture, Data and Analytics, and Technology Product teams to create and operate an industry-leading Real Estate Technology ecosystem.
RESPONSIBILITIESPlatform Management
Define the platform, product, application, and process vision and roadmap
Maintain expert knowledge of real estate asset management, PropTech, and enterprise real estate enabling products, services, and industry trends
Develop and maintain a deep and broad understanding of the Leasing, Asset Management, Property Management, Construction, Procurement, Lease Admin and Customer Experience functions within Link
Manage an ecosystem of applications to solve our business challenges and ensure the seamless flow of information throughout the platform
Engage with business stakeholders to create and manage a demand management process that equitably handles competing priorities across business teams
Define and manage OKRs and KPI’s that build confidence in the platform and ensure the platform meets the needs and goals of the business
Partner with the business to define the strategy and set the roadmap of investment in support of technology and asset management systems and capabilities
Create strong relationships with business stakeholders to partner on evolving and enhancing the platform over time
Stakeholder Management
Engage with business leaders as their trusted advisor
Develop partnerships with key stakeholders and business owners
Engage user communities in a continuous feedback loop that optimizes the end user experience
Maintain collaborative relationships with the Link Technology teams
Maintain relationships with external partners and vendors and challenge them to deliver world-class service for Link
Project Delivery
Oversee the development of business cases, user requirements, and project charters
Create and manage processes to prioritize projects, plan releases, and manage resources across a portfolio of projects
Create and manage processes for testing, release management, and change control
Manage communications with stakeholders, project team, and business and technology management
Technology Operations
Manage application service delivery from internal and external providers
Manage integrations with Link and external products and platforms
Develop and manage metrics that ensure vendors and external partners meet or exceed operational expectations
QUALIFICATIONS
Background in real estate technology asset management, property management, customer experience leadership consulting and technology management
Expertise in digital platform or product management with business-critical applications
Experience leading digital strategy and roadmap development processes
Leadership and team management skills
Project management or software development expertise including multiple delivery methodologies
Experience with business process re-engineering and process optimization
Ability to concisely articulate problems and analyze solution alternatives
Outstanding communication, presentation, and relationship building skills
Knowledge of real estate industry and CRE technology
Technical experience supporting, using, maintaining real estate technology products and services
Minimum Experience
15+ years of Real Estate Asset Management, Leasing, Property Management and Customer Facing product management experience.
Bachelor’s or master’s degree in a technical subject (computer science or engineering discipline) is preferred, but not essential. M.B.A. or management degree strongly desirable.
15+ years of experience building product teams; ability to interact with diverse technical and non-technical groups spanning all organizational levels.
Significant B2B enterprise solutions experience
Strong customer focus and ability to understand and translate the voice of the customer into product strategy.
Real estate industry technology experience.
EEO StatementThe Company is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email People@linklogistics.com.
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