Levy
Director of Catering Sales - Hawaii International Convention Center
Levy, Houston, Texas, United States,
Salary: $84,000-$100,000
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About LevyThe disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry.
Job SummaryThe Director of Catering Sales will be responsible for managing the overall event sales lifecycle of catering events at the location to meet and exceed established annual sales revenue goals. The ideal candidate will be an experienced and driven sales professional - able to collaborate with a range of stakeholders.
Detailed Responsibilities
Functions as the business leader of the locations’ catering sales department managing the locations’ reactive catering sales efforts in an effort to jointly secure and maximize catering sales revenue
Ensure smooth transition and communication with location partner teams to execute positive client experience
Partnering with location leadership to identify opportunities to grow revenue via sales trends, strategic menu development, and creative, new opportunities to expand catering revenue opportunities
Work closely with the building partner to identify win-win opportunities and areas for collaboration
Leads and manages the development of strategic sales initiatives
Completion of annual group sales review to identify strengths and opportunities for the future
Completion of annual competitor analysis within the market and working with location partner to optimize menu offerings, as needed
Completion of annual lost business analysis to investigate areas of opportunities resulting in increased secured business
Ability to analyze sales trends, client’s needs, and wants to enhance overall event experience
Proactively engaging in networking and other lead generation activities
Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the location partner
Promptly responding to all client correspondence, phone and email, including initial inquiry correspondence, proposal development for qualified leads, and all follow up as necessary to secure business
Negotiate with clients through the use of creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs
Working closely with the culinary and operations team to develop menus and staffing bids to "WOW" clients and guests while simultaneously maintaining operational feasibility, cost effectiveness, and event appropriateness for venue facilities
Completing tours with prospective clients
Creating Banquet Event Orders (BEOs) and catering agreements in appropriate system and submitting for client signature in accordance with venue deadlines
Works with venue or client to create floorplans and submitting to local authorities, when necessary
Manage client relationship to set expectations and drive positive event experience
Handling client billing to ensure accurate and timely payment of deposits and final payments
Sending thank you notes to clients or follow-up with request for future business
Solicits event feedback and compiles opportunities for improvement and event experience
Functions as onsite leader for the sales department growing and mentoring direct reports, where applicable, and actively creates a positive work environment for team members
Attending management meetings and partnering with all management stakeholders to ensure the timely fulfillment of group sales contracts
Manages event communication to appropriate stakeholders including, but not limited to, event files for use by operations, schedule of events, and final BEOs
Facilitating weekly BEO meetings with operations and culinary to ensure everyone is aligned on event expectations
Collects end of night feedback from operations team to include in event recap documentation
Maintaining CRM system of current and future potential clients
Completing maintenance and clean-up of processes in the infor/Reserve system
Inspecting event setups to ensure they match the banquet event order
Other duties as assigned
Skills and Experience
5+ years in a Catering Sales role
Hospitality or Business Degree is preferred
Experience working on major events is preferred
High level of computer literacy
Passion for hospitality, food, and retail
Excellent interpersonal and stakeholder management skills
At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Levy maintains a drug-free workplace.
Req ID: 1347994
#J-18808-Ljbffr
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About LevyThe disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry.
Job SummaryThe Director of Catering Sales will be responsible for managing the overall event sales lifecycle of catering events at the location to meet and exceed established annual sales revenue goals. The ideal candidate will be an experienced and driven sales professional - able to collaborate with a range of stakeholders.
Detailed Responsibilities
Functions as the business leader of the locations’ catering sales department managing the locations’ reactive catering sales efforts in an effort to jointly secure and maximize catering sales revenue
Ensure smooth transition and communication with location partner teams to execute positive client experience
Partnering with location leadership to identify opportunities to grow revenue via sales trends, strategic menu development, and creative, new opportunities to expand catering revenue opportunities
Work closely with the building partner to identify win-win opportunities and areas for collaboration
Leads and manages the development of strategic sales initiatives
Completion of annual group sales review to identify strengths and opportunities for the future
Completion of annual competitor analysis within the market and working with location partner to optimize menu offerings, as needed
Completion of annual lost business analysis to investigate areas of opportunities resulting in increased secured business
Ability to analyze sales trends, client’s needs, and wants to enhance overall event experience
Proactively engaging in networking and other lead generation activities
Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the location partner
Promptly responding to all client correspondence, phone and email, including initial inquiry correspondence, proposal development for qualified leads, and all follow up as necessary to secure business
Negotiate with clients through the use of creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs
Working closely with the culinary and operations team to develop menus and staffing bids to "WOW" clients and guests while simultaneously maintaining operational feasibility, cost effectiveness, and event appropriateness for venue facilities
Completing tours with prospective clients
Creating Banquet Event Orders (BEOs) and catering agreements in appropriate system and submitting for client signature in accordance with venue deadlines
Works with venue or client to create floorplans and submitting to local authorities, when necessary
Manage client relationship to set expectations and drive positive event experience
Handling client billing to ensure accurate and timely payment of deposits and final payments
Sending thank you notes to clients or follow-up with request for future business
Solicits event feedback and compiles opportunities for improvement and event experience
Functions as onsite leader for the sales department growing and mentoring direct reports, where applicable, and actively creates a positive work environment for team members
Attending management meetings and partnering with all management stakeholders to ensure the timely fulfillment of group sales contracts
Manages event communication to appropriate stakeholders including, but not limited to, event files for use by operations, schedule of events, and final BEOs
Facilitating weekly BEO meetings with operations and culinary to ensure everyone is aligned on event expectations
Collects end of night feedback from operations team to include in event recap documentation
Maintaining CRM system of current and future potential clients
Completing maintenance and clean-up of processes in the infor/Reserve system
Inspecting event setups to ensure they match the banquet event order
Other duties as assigned
Skills and Experience
5+ years in a Catering Sales role
Hospitality or Business Degree is preferred
Experience working on major events is preferred
High level of computer literacy
Passion for hospitality, food, and retail
Excellent interpersonal and stakeholder management skills
At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Levy maintains a drug-free workplace.
Req ID: 1347994
#J-18808-Ljbffr