Mid-South Food Bank
Director of Development and Communications
Mid-South Food Bank, Memphis, Tennessee, us, 37544
Job Title : Director of Development & Communications
Reports To:
Chief Development Officer
Positions Supervised:
Grants Manager, Marketing and Communications Manager, Gift Operations Manager, Volunteer Manager
Status:
Full-Time
FLSA:
Exempt
Hours/ Workdays:
8:30 am - 5:00 pm (other times as needed)
Responsibilities:Donor Cultivation and Stewardship
Direct all aspects of MSFB's major gifts program including cultivation, solicitation, and stewardship of new donors for annual gifts of $5,000 or more from current and new financial supporters, and ensure major donors have opportunities to increase their level of support and enjoy a close relationship with Mid-South Food Bank.
Equip and prompt the CDO and CEO in the relationship management process for major gifts including conducting prospect solicitation briefings and preparation for new and current donor meetings.
Create a comprehensive annual development plan, in collaboration with the CDO & CEO, with targeted goals, objectives, methods and outcomes that will achieve budgeted goals.
Write clear and concise proposals and correspondence using multiple platforms to reach diverse audiences of high-net-worth individuals and corporations. Be an effective public speaker and representative of MSFB to convey energy, meaning, and the importance of MSFB’s mission and work.
Oversee less than $5,000 gifts to cultivate these donors to the major gift category.
Be diligent with appropriate follow-up and follow-through.
Direct the Gift Operations Manager, Marketing and Communications Manager, and team on donor database reports, updates, requested donor information, and required database maintenance.
Communications
Manage a strong communications/public relations program that will result in raised community awareness and increased support. Ensure the Food Bank’s website is maintained with updated, appropriate content and revisions.
Ensure communications with donors enhance ongoing stewardship, including thank-you letters, newsletters, emails, and new ideas for keeping donors and prospects engaged.
Direct the Gift Operations Manager and oversee fundraising and awareness events including ROI and goals for each event and as part of yearly planning. Provide a comprehensive overview of the community relations program and results on an annual basis.
Oversee the Marketing and Communications Manager's public communications via social media and stay current on trends and new ways to use these channels.
Direct the direct mail/e-appeal program management by the Gift Operations Manager, working with an outside vendor, on three major campaigns a year.
Coordinate the production of print and electronic communications materials, such as newsletters, brochures, advertisements, signs, posters, displays, and the annual report. Ensure the Food Bank brand is protected in all forms of internal and external communication to be consistent with the mission and vision.
Advocate for hungry people by staying aware of issues and activating donors, partner agencies, and the public to respond to federal, state, or local legislation affecting food security.
Perform additional tasks to support MSFB's mission, either self-initiated or directed by the CDO or CEO.
Monitoring and Reporting
Monitor monthly, quarterly, and annual activity toward achievement of fundraising revenue goals.
Prepare and submit accurate and timely monthly activity reports to CDO & CEO.
Grant Management
Direct and support the Grant Manager in strengthening our grant program, including timely reporting, to increase funding to the food bank.
Qualifications:
Bachelor’s degree.
5-7 years of nonprofit fundraising development experience with major gift experience preferred.
Strong sense of customer service and the ability to respond with urgency to the needs and requests of others, internally and externally, and ensure a high degree of responsiveness to all donors without regard to their giving level.
Demonstrated ability to think strategically and creatively and to take the initiative to identify and act on problems and lead by example. Consistently make decisions that resolve problems.
Results-oriented with strong attention to follow-through.
Strong written and oral communication skills; comfortable with diverse groups of people.
Microsoft Office Suite computer skills and experience with constituent relationship management systems/donor database software.
Attention to detail and strong management skills.
Willingness and ability to adjust to changing conditions or priorities.
To apply, stop by the office at 3865 S. Perkins Rd. Memphis, TN 38118 Monday - Friday from 8:30 a.m.- 3:00 p.m.
#J-18808-Ljbffr
Reports To:
Chief Development Officer
Positions Supervised:
Grants Manager, Marketing and Communications Manager, Gift Operations Manager, Volunteer Manager
Status:
Full-Time
FLSA:
Exempt
Hours/ Workdays:
8:30 am - 5:00 pm (other times as needed)
Responsibilities:Donor Cultivation and Stewardship
Direct all aspects of MSFB's major gifts program including cultivation, solicitation, and stewardship of new donors for annual gifts of $5,000 or more from current and new financial supporters, and ensure major donors have opportunities to increase their level of support and enjoy a close relationship with Mid-South Food Bank.
Equip and prompt the CDO and CEO in the relationship management process for major gifts including conducting prospect solicitation briefings and preparation for new and current donor meetings.
Create a comprehensive annual development plan, in collaboration with the CDO & CEO, with targeted goals, objectives, methods and outcomes that will achieve budgeted goals.
Write clear and concise proposals and correspondence using multiple platforms to reach diverse audiences of high-net-worth individuals and corporations. Be an effective public speaker and representative of MSFB to convey energy, meaning, and the importance of MSFB’s mission and work.
Oversee less than $5,000 gifts to cultivate these donors to the major gift category.
Be diligent with appropriate follow-up and follow-through.
Direct the Gift Operations Manager, Marketing and Communications Manager, and team on donor database reports, updates, requested donor information, and required database maintenance.
Communications
Manage a strong communications/public relations program that will result in raised community awareness and increased support. Ensure the Food Bank’s website is maintained with updated, appropriate content and revisions.
Ensure communications with donors enhance ongoing stewardship, including thank-you letters, newsletters, emails, and new ideas for keeping donors and prospects engaged.
Direct the Gift Operations Manager and oversee fundraising and awareness events including ROI and goals for each event and as part of yearly planning. Provide a comprehensive overview of the community relations program and results on an annual basis.
Oversee the Marketing and Communications Manager's public communications via social media and stay current on trends and new ways to use these channels.
Direct the direct mail/e-appeal program management by the Gift Operations Manager, working with an outside vendor, on three major campaigns a year.
Coordinate the production of print and electronic communications materials, such as newsletters, brochures, advertisements, signs, posters, displays, and the annual report. Ensure the Food Bank brand is protected in all forms of internal and external communication to be consistent with the mission and vision.
Advocate for hungry people by staying aware of issues and activating donors, partner agencies, and the public to respond to federal, state, or local legislation affecting food security.
Perform additional tasks to support MSFB's mission, either self-initiated or directed by the CDO or CEO.
Monitoring and Reporting
Monitor monthly, quarterly, and annual activity toward achievement of fundraising revenue goals.
Prepare and submit accurate and timely monthly activity reports to CDO & CEO.
Grant Management
Direct and support the Grant Manager in strengthening our grant program, including timely reporting, to increase funding to the food bank.
Qualifications:
Bachelor’s degree.
5-7 years of nonprofit fundraising development experience with major gift experience preferred.
Strong sense of customer service and the ability to respond with urgency to the needs and requests of others, internally and externally, and ensure a high degree of responsiveness to all donors without regard to their giving level.
Demonstrated ability to think strategically and creatively and to take the initiative to identify and act on problems and lead by example. Consistently make decisions that resolve problems.
Results-oriented with strong attention to follow-through.
Strong written and oral communication skills; comfortable with diverse groups of people.
Microsoft Office Suite computer skills and experience with constituent relationship management systems/donor database software.
Attention to detail and strong management skills.
Willingness and ability to adjust to changing conditions or priorities.
To apply, stop by the office at 3865 S. Perkins Rd. Memphis, TN 38118 Monday - Friday from 8:30 a.m.- 3:00 p.m.
#J-18808-Ljbffr