UCSF Health
APeX/Epic Principal Trainer- Ambulatory
UCSF Health, San Francisco, California, United States, 94199
Applies skills as a seasoned clinical applications professional to projects of medium size at all levels of complexity, or portions of large projects.
Health IT Training is responsible for all aspects of the Electronic Health Record (EPIC: APeX- Advancing Patient-Centered Excellence) for UCSF hospitals, practices, affiliates, and community partners. The APeX/Epic - Trainer will work in collaboration with the APeX-Epic application teams and clinical/business operations to develop curriculum to provide training support to a variety of end users, including front-end users, revenue cycle, physician, nurses, other users. This position will focus on training and supporting Resolute Professional Billing. Trainers will work in multiple locations including all UCSF Medical Center locations, Benioff Children’s Hospitals-Oakland and San Francisco, the UCSF campus, and community affiliate partners spread throughout the Bay Area.
The APeX Trainer must be Epic proficient/credentialed or certified to support one or more of the following APeX applications:
Certified in an Epic application; Ambulatory, ClinDoc, or Orders preferred.
Other applications depending on business needs, (list below)
Certified in Epic Training, Environments, and Documentation (TED)
Certified in Epic Curriculum
The Apex Trainer may also achieve UCSF credentialing in one or more of the following training areas in order to support ongoing new hire training and other training initiatives:
Epic Clinical Applications: Ambulatory, Ambulatory Willow, Anesthesia, Optime, Orders, ClinDoc, Stork, Willow, Beacon, Kaleidoscope, Radiant, HOD, Home Health
Epic Revenue Cycle Applications: ADT, Cadence/ Prelude, HB/PB, HIM
Other Epic applications as needed
The final salary and offer components are subject to additional approvals based on UC policy.
To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)
Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.
For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Department Description
Health IT and Health Informatics are responsible for all aspects of the clinical and business software applications of UCSF Health hospitals, practices, affiliates, and community partners. This includes the Electronic Health Record (APeX), which supports the clinical, revenue cycle, and clinical operational functions of the health system and its affiliates, and approximately 95 other software applications involved in patient care and operations.
Applicants must be able to adhere and emulate Clinical Systems culture and core values as stated below: “People First: Patients are healthier and families happier with Clinical Systems to support them. Our solutions enable providers and staff to pioneer care, train the next generation of clinical leaders, and secure UCSF’s future. We use talent, creativity, and diverse skillsets to tackle tough problems. We strive to be proactive, and make time to innovate, appreciate and connect. When something big is needed, we deliver.”
Our Team Core Values include:
Judgment:
Makes wise decisions, identifies root causes, thinks strategically, and prioritizes what to do now and what can be improved later.
Communication:
Listens well, is concise and articulate in speech and writing, treats people with respect independent of their status, and maintains calm poise in stressful situations.
Impact:
Accomplishes amazing amounts of important work, colleagues can rely upon you, focuses on results, exhibits bias-to-action, and avoids analysis-paralysis.
Innovation:
Finds practical solutions to hard problems, suggests better approaches and new ideas that prove useful, and stays nimble by minimizing complexity and finding time to simplify.
Collaboration:
Understands that work cannot be accomplished solely as an individual contributor; works through others to develop holistic solutions that meet our customer needs and the goals of the organization.
Required Qualifications
Bachelor's degree in health care information technology, computer science, or related area, and/or equivalent combination of experience/training.
Three years of related work experience.
Epic certification or achievement of Epic credentialing in the required application within 6 months of hire.
Broad and/or in-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s). Knowledge of systems and functions, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.
Strong problem-resolution skills, with the ability to quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.
Strong interpersonal skills, with the ability to effectively train, support, and work collaboratively with users of clinical information systems at all professional and technical levels.
Detail oriented, with proven organizational skills and the ability to effectively manage time, prioritize tasks, and see projects through to completion on deadline.
Strong written and verbal communication skills, with the ability to convey technical information and instructions to all levels of clinical application users in a specific, clear, and concise manner.
Strong analytical skills and knowledge in documentation and reporting, with the ability to design and execute tests, analyze system performance data, and produce substantive reports and analyses.
Ability to work with senior staff and managers, serving as a technical resource and providing advice and counsel on issues of functionality, efficiency, cost-effectiveness, policy, and performance.
Preferred Qualifications
Clinical License of RN, MA or other Tech license/certification.
License/Certification
Epic certification or achievement of Epic credentialing in the required application within 6 months of hire.
About UCSF
At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team.
Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu.
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Organization
Health
Job Code and Payroll Title
008794 CLIN APPLICATIONS PROFL 3
Job Category
Clinical Systems / IT Professionals
Bargaining Unit
99 - Policy-Covered (No Bargaining Unit)
Employee Class
Career
Percentage
100%
Location
Embarcadero Street (SF), Fully Onsite, San Francisco, CA
Shift
Days
Shift Length
8 Hours
Additional Shift Details
Monday - Friday
#J-18808-Ljbffr
Health IT Training is responsible for all aspects of the Electronic Health Record (EPIC: APeX- Advancing Patient-Centered Excellence) for UCSF hospitals, practices, affiliates, and community partners. The APeX/Epic - Trainer will work in collaboration with the APeX-Epic application teams and clinical/business operations to develop curriculum to provide training support to a variety of end users, including front-end users, revenue cycle, physician, nurses, other users. This position will focus on training and supporting Resolute Professional Billing. Trainers will work in multiple locations including all UCSF Medical Center locations, Benioff Children’s Hospitals-Oakland and San Francisco, the UCSF campus, and community affiliate partners spread throughout the Bay Area.
The APeX Trainer must be Epic proficient/credentialed or certified to support one or more of the following APeX applications:
Certified in an Epic application; Ambulatory, ClinDoc, or Orders preferred.
Other applications depending on business needs, (list below)
Certified in Epic Training, Environments, and Documentation (TED)
Certified in Epic Curriculum
The Apex Trainer may also achieve UCSF credentialing in one or more of the following training areas in order to support ongoing new hire training and other training initiatives:
Epic Clinical Applications: Ambulatory, Ambulatory Willow, Anesthesia, Optime, Orders, ClinDoc, Stork, Willow, Beacon, Kaleidoscope, Radiant, HOD, Home Health
Epic Revenue Cycle Applications: ADT, Cadence/ Prelude, HB/PB, HIM
Other Epic applications as needed
The final salary and offer components are subject to additional approvals based on UC policy.
To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)
Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.
For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Department Description
Health IT and Health Informatics are responsible for all aspects of the clinical and business software applications of UCSF Health hospitals, practices, affiliates, and community partners. This includes the Electronic Health Record (APeX), which supports the clinical, revenue cycle, and clinical operational functions of the health system and its affiliates, and approximately 95 other software applications involved in patient care and operations.
Applicants must be able to adhere and emulate Clinical Systems culture and core values as stated below: “People First: Patients are healthier and families happier with Clinical Systems to support them. Our solutions enable providers and staff to pioneer care, train the next generation of clinical leaders, and secure UCSF’s future. We use talent, creativity, and diverse skillsets to tackle tough problems. We strive to be proactive, and make time to innovate, appreciate and connect. When something big is needed, we deliver.”
Our Team Core Values include:
Judgment:
Makes wise decisions, identifies root causes, thinks strategically, and prioritizes what to do now and what can be improved later.
Communication:
Listens well, is concise and articulate in speech and writing, treats people with respect independent of their status, and maintains calm poise in stressful situations.
Impact:
Accomplishes amazing amounts of important work, colleagues can rely upon you, focuses on results, exhibits bias-to-action, and avoids analysis-paralysis.
Innovation:
Finds practical solutions to hard problems, suggests better approaches and new ideas that prove useful, and stays nimble by minimizing complexity and finding time to simplify.
Collaboration:
Understands that work cannot be accomplished solely as an individual contributor; works through others to develop holistic solutions that meet our customer needs and the goals of the organization.
Required Qualifications
Bachelor's degree in health care information technology, computer science, or related area, and/or equivalent combination of experience/training.
Three years of related work experience.
Epic certification or achievement of Epic credentialing in the required application within 6 months of hire.
Broad and/or in-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s). Knowledge of systems and functions, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.
Strong problem-resolution skills, with the ability to quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.
Strong interpersonal skills, with the ability to effectively train, support, and work collaboratively with users of clinical information systems at all professional and technical levels.
Detail oriented, with proven organizational skills and the ability to effectively manage time, prioritize tasks, and see projects through to completion on deadline.
Strong written and verbal communication skills, with the ability to convey technical information and instructions to all levels of clinical application users in a specific, clear, and concise manner.
Strong analytical skills and knowledge in documentation and reporting, with the ability to design and execute tests, analyze system performance data, and produce substantive reports and analyses.
Ability to work with senior staff and managers, serving as a technical resource and providing advice and counsel on issues of functionality, efficiency, cost-effectiveness, policy, and performance.
Preferred Qualifications
Clinical License of RN, MA or other Tech license/certification.
License/Certification
Epic certification or achievement of Epic credentialing in the required application within 6 months of hire.
About UCSF
At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team.
Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu.
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Organization
Health
Job Code and Payroll Title
008794 CLIN APPLICATIONS PROFL 3
Job Category
Clinical Systems / IT Professionals
Bargaining Unit
99 - Policy-Covered (No Bargaining Unit)
Employee Class
Career
Percentage
100%
Location
Embarcadero Street (SF), Fully Onsite, San Francisco, CA
Shift
Days
Shift Length
8 Hours
Additional Shift Details
Monday - Friday
#J-18808-Ljbffr