Coatue Management L.L.C.
QA Analyst (SF/NYC/Remote)
Coatue Management L.L.C., San Francisco, California, United States, 94199
At Persona, we're building the first universal and comprehensive identity infrastructure to help businesses of all sizes better serve and protect their end users' identities. Our identity platform enables businesses to collect and manage their end users' personal information securely, verify that their end users are who they say they are, analyze and detect fraud and abuse, and pull sensitive reports about their end users in a privacy-centric way. In a world where consumer behaviors are changing and privacy and identity are taking on a new meaning, we want to help businesses find their superpowers and do it while putting their end users, the people, first.
About the role
Persona is looking for a QA Analyst to join the Product team. If you have a knack for finding structured ways to test various scenarios and use cases and translating product requirements into a list of test cases, secretly (or openly) thrill in finding ways to break the system, and get excited about working cross-functionally to make an impact on internal and external stakeholders then this could be a great fit!
You will help our Engineering and Product team pursue relentlessly high standards by holding ourselves to a high bar today and a higher one tomorrow through comprehensive testing and thorough reporting. You will help our team and our customers by making sure the products we ship are in top shape.
In your day-to-day, you will conduct a series of smoke and comprehensive testing for our deploy while balancing focused testing for launches of strategic customers’ flow or important features. You will summarize results for internal stakeholders, develop repeatable processes, and create best practices for Engineering and Product so we can improve the whole process together. You will work cross-functionally with Product, Engineering, and Post-Sales.
This is a full-time role with an initial 3-month term, after which candidates may be considered for a permanent, ongoing position based on performance and business needs.
What you'll achieve
Work with Deploy Captains to certify a deploy, help triage, and work with teams to resolve blockersDeeply understand and test the core functionalities of the Persona Platform and key customers’ flowsWork with PMs and Engineers on guiding and providing best practices for QA/Testing partiesWork with various Eng on automating tests as much as possible so manual testing is done only when it is absolutely necessaryWork with the external QA team to ensure tests are performed effectively on a timely mannerReview PRDs, functional and design specificationsDevelop test plans, cases, scripts and reportsHold and facilitate test plan/case reviews with cross-functional team membersPerform testing on different devices, operating systems, and browsersHelping triage complex customer issuesWhat you'll bring to Persona
2-5 years of relevant QA technical experienceExperience in Web-based software testing, Mobile device testing on iOS and Android, and API testingAbility to understand and create test plansStrong project management/planning skillsA proven record of prioritizing and coordinating work across a large number of product teamsTrack record of collaborating with Product and Engineering teams and other QA analystsResourceful self-starter who is willing to proactively reach out to find information and learnComfortable devising structure for testing with ambiguous requirementsYou have a positive attitude and a growth mindsetNice to haves
Experience QA testing for a B2B enterprise platformExperience working at a fast-paced startupExperience in test automationExperience working with Datadog Synthetics and Charles ProxyBenefits and Perks
Persona offers a wide-range of thoughtful and inclusive benefits for this role, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, monthly mental health days, family planning benefits, professional development stipends, wellness benefits, unlimited paid time off, among others.
While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you’d like to better understand what it’s like working at Persona, feel free to check out our reviews on
Glassdoor .
Diversity, equity, inclusion and belonging
At Persona, we strive to put diversity and inclusion at the forefront of everything we do, reflecting our core values. Our DEIB Employee Resource Group seeks to build a diverse and inclusive team that fosters an environment where each Personerd feels empowered to bring their unique differences to work and achieve their full innovative potential. Our hope is that by fostering such an environment, we strengthen our business and relationships by putting people first.
We strive to promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.#J-18808-Ljbffr
About the role
Persona is looking for a QA Analyst to join the Product team. If you have a knack for finding structured ways to test various scenarios and use cases and translating product requirements into a list of test cases, secretly (or openly) thrill in finding ways to break the system, and get excited about working cross-functionally to make an impact on internal and external stakeholders then this could be a great fit!
You will help our Engineering and Product team pursue relentlessly high standards by holding ourselves to a high bar today and a higher one tomorrow through comprehensive testing and thorough reporting. You will help our team and our customers by making sure the products we ship are in top shape.
In your day-to-day, you will conduct a series of smoke and comprehensive testing for our deploy while balancing focused testing for launches of strategic customers’ flow or important features. You will summarize results for internal stakeholders, develop repeatable processes, and create best practices for Engineering and Product so we can improve the whole process together. You will work cross-functionally with Product, Engineering, and Post-Sales.
This is a full-time role with an initial 3-month term, after which candidates may be considered for a permanent, ongoing position based on performance and business needs.
What you'll achieve
Work with Deploy Captains to certify a deploy, help triage, and work with teams to resolve blockersDeeply understand and test the core functionalities of the Persona Platform and key customers’ flowsWork with PMs and Engineers on guiding and providing best practices for QA/Testing partiesWork with various Eng on automating tests as much as possible so manual testing is done only when it is absolutely necessaryWork with the external QA team to ensure tests are performed effectively on a timely mannerReview PRDs, functional and design specificationsDevelop test plans, cases, scripts and reportsHold and facilitate test plan/case reviews with cross-functional team membersPerform testing on different devices, operating systems, and browsersHelping triage complex customer issuesWhat you'll bring to Persona
2-5 years of relevant QA technical experienceExperience in Web-based software testing, Mobile device testing on iOS and Android, and API testingAbility to understand and create test plansStrong project management/planning skillsA proven record of prioritizing and coordinating work across a large number of product teamsTrack record of collaborating with Product and Engineering teams and other QA analystsResourceful self-starter who is willing to proactively reach out to find information and learnComfortable devising structure for testing with ambiguous requirementsYou have a positive attitude and a growth mindsetNice to haves
Experience QA testing for a B2B enterprise platformExperience working at a fast-paced startupExperience in test automationExperience working with Datadog Synthetics and Charles ProxyBenefits and Perks
Persona offers a wide-range of thoughtful and inclusive benefits for this role, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, monthly mental health days, family planning benefits, professional development stipends, wellness benefits, unlimited paid time off, among others.
While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you’d like to better understand what it’s like working at Persona, feel free to check out our reviews on
Glassdoor .
Diversity, equity, inclusion and belonging
At Persona, we strive to put diversity and inclusion at the forefront of everything we do, reflecting our core values. Our DEIB Employee Resource Group seeks to build a diverse and inclusive team that fosters an environment where each Personerd feels empowered to bring their unique differences to work and achieve their full innovative potential. Our hope is that by fostering such an environment, we strengthen our business and relationships by putting people first.
We strive to promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.#J-18808-Ljbffr