T-MOBILE USA, Inc.
Senior Manager, Government Solutions Product Management
T-MOBILE USA, Inc., Herndon, Virginia, United States, 22070
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!Job Overview
The Senior Manager, Government Solutions Product Management is a strategist, analyst, customer evangelist, respected leader of execution, and professional relationship builder who is focused on driving innovative and transformational solutions. Reporting to the Senior Director of Product Management, in this role, you will be ultimately accountable and responsible for developing and aligning T-Mobile's Government product portfolio to offer innovative solutions and engage senior leadership across the State, Local, Education, and Federal segments.As Senior Manager, Government Solutions Product Management you will define the long-term strategy of the product portfolio; align the various product road maps; help drive and support technical delivery end to end; define the scope for releases/product increments; partner with T-Mobile's Marketing, Sales, and Technology teams as well as external partners.You will work closely with T-Mobile and its partners to facilitate high-level meetings between executives and key stakeholders to promote and advocate for Government products objectives. In addition, you will help deliver customer trials and solutions, working to investigate, collaborate, deploy and support on-site customer use cases, documenting and demonstrating to our customers their return on investment and a realization of the value of T-Mobile's Government solutions portfolio.Senior Manager, Government Solutions Product Management is a generalist with diverse experience in leveraging deep customer empathy, strategic thinking, detailed project planning and execution, commercial, analytical, and leadership prowess to successfully deliver delightful and differentiated products that drive growth.You should have a deep understanding of 3GPP, wireless cellular technologies, cellular devices, and Government specific contract vehicles.Job Responsibilities:
Works in collaboration with the Senior Director and peers to develop strategy, plan, goals (outcomes) for their scope of business.Drive cross-functional alignments with various teams including Engineering, Business Assurance, Financial Operations and Accounting teams to understand current product experiences, identify areas of opportunity and prioritize feature development.Maintains current understanding of the Wireless Industry trends for Government. Assesses how trends impact the roadmap or create opportunity for innovation of the products.Sr. Manager may also own lifecycle management of multiple Government Products.Develops change management and regularly cascades Vision, Strategy to align goals with corporate priorities from executives to direct reports.Regularly provides review and guidance to Product Management team & Vendor on execution related responsibilities.Drives accountability, from both T-Mobile and vendors regarding implementation, service levels and adherence to T-Mobile's contractual terms.Ensures Product Team follows enterprise process to secure and maintain product funding.Coordinates activities/communication between internal teams and vendors.Represent T-Mobile as a primary contact with the Vendor for performance, quarterly business reviews, escalations, and issue resolution.Assists direct reports with ongoing prioritization and resource allocation to ensure scope and outcomes are delivered.Collaborates and contributes to creation of development plans for each direct report.Creates, communicates, and monitors formal performance improvement plan (PIP) when necessary and appropriate.Provides regular, timely coaching lateral (peer) and upward feedback.Hire, manage, and develop a team of high performing individual contributors.May be required to serve or execute the role of Product Manager for a specific product or group of products.Education:
Bachelor's Degree in Computer Science, Engineering, IT or equivalent experience. (Required)Master's/Advanced Degree In Business Administration (Required)Work Experience:
10+ years of relevant Product Management experience in an agile product development environment. (Required)4 - 7 years' experience managing teams of 5 or more resources in direct reporting relationship in Product Management organization. (Required)Knowledge, Skills and Abilities:
Product Lifecycle Management Experience in delivering large and complex business/technology initiatives. (Required)Communication Proven ability to communicate with Leadership effectively, while employing a high degree of collaboration and influence. (Required)Business Analytics Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data. (Required)Agile Project Management Experience with Agile backlog/project management tools. (Required)Licenses and Certifications:
* At least 18 years of age* Legally authorized to work in the United StatesPay Range:
Washington Pay Range: $182,700 - $247,200The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range.Travel:
Travel Required (Yes/No): YesDOT Regulated:
DOT Regulated Position (Yes/No): NoSafety Sensitive Position (Yes/No): NoAt T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance.At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays.T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know.
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The Senior Manager, Government Solutions Product Management is a strategist, analyst, customer evangelist, respected leader of execution, and professional relationship builder who is focused on driving innovative and transformational solutions. Reporting to the Senior Director of Product Management, in this role, you will be ultimately accountable and responsible for developing and aligning T-Mobile's Government product portfolio to offer innovative solutions and engage senior leadership across the State, Local, Education, and Federal segments.As Senior Manager, Government Solutions Product Management you will define the long-term strategy of the product portfolio; align the various product road maps; help drive and support technical delivery end to end; define the scope for releases/product increments; partner with T-Mobile's Marketing, Sales, and Technology teams as well as external partners.You will work closely with T-Mobile and its partners to facilitate high-level meetings between executives and key stakeholders to promote and advocate for Government products objectives. In addition, you will help deliver customer trials and solutions, working to investigate, collaborate, deploy and support on-site customer use cases, documenting and demonstrating to our customers their return on investment and a realization of the value of T-Mobile's Government solutions portfolio.Senior Manager, Government Solutions Product Management is a generalist with diverse experience in leveraging deep customer empathy, strategic thinking, detailed project planning and execution, commercial, analytical, and leadership prowess to successfully deliver delightful and differentiated products that drive growth.You should have a deep understanding of 3GPP, wireless cellular technologies, cellular devices, and Government specific contract vehicles.Job Responsibilities:
Works in collaboration with the Senior Director and peers to develop strategy, plan, goals (outcomes) for their scope of business.Drive cross-functional alignments with various teams including Engineering, Business Assurance, Financial Operations and Accounting teams to understand current product experiences, identify areas of opportunity and prioritize feature development.Maintains current understanding of the Wireless Industry trends for Government. Assesses how trends impact the roadmap or create opportunity for innovation of the products.Sr. Manager may also own lifecycle management of multiple Government Products.Develops change management and regularly cascades Vision, Strategy to align goals with corporate priorities from executives to direct reports.Regularly provides review and guidance to Product Management team & Vendor on execution related responsibilities.Drives accountability, from both T-Mobile and vendors regarding implementation, service levels and adherence to T-Mobile's contractual terms.Ensures Product Team follows enterprise process to secure and maintain product funding.Coordinates activities/communication between internal teams and vendors.Represent T-Mobile as a primary contact with the Vendor for performance, quarterly business reviews, escalations, and issue resolution.Assists direct reports with ongoing prioritization and resource allocation to ensure scope and outcomes are delivered.Collaborates and contributes to creation of development plans for each direct report.Creates, communicates, and monitors formal performance improvement plan (PIP) when necessary and appropriate.Provides regular, timely coaching lateral (peer) and upward feedback.Hire, manage, and develop a team of high performing individual contributors.May be required to serve or execute the role of Product Manager for a specific product or group of products.Education:
Bachelor's Degree in Computer Science, Engineering, IT or equivalent experience. (Required)Master's/Advanced Degree In Business Administration (Required)Work Experience:
10+ years of relevant Product Management experience in an agile product development environment. (Required)4 - 7 years' experience managing teams of 5 or more resources in direct reporting relationship in Product Management organization. (Required)Knowledge, Skills and Abilities:
Product Lifecycle Management Experience in delivering large and complex business/technology initiatives. (Required)Communication Proven ability to communicate with Leadership effectively, while employing a high degree of collaboration and influence. (Required)Business Analytics Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data. (Required)Agile Project Management Experience with Agile backlog/project management tools. (Required)Licenses and Certifications:
* At least 18 years of age* Legally authorized to work in the United StatesPay Range:
Washington Pay Range: $182,700 - $247,200The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range.Travel:
Travel Required (Yes/No): YesDOT Regulated:
DOT Regulated Position (Yes/No): NoSafety Sensitive Position (Yes/No): NoAt T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance.At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays.T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know.
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