Operational Risk and Resiliency Portfolio Manager

About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.The Global Regulatory Affairs Office (GRAO) is responsible for overseeing the enhancement of our risk management and controls, remediation of regulatory and audit findings and the administration of regulatory affairs, including establishing a centralized and sustainable connection point for global regulatory communications, ensuring preparedness for examinations.This Operational Risk and Resiliency Portfolio Manager role reports to the Head of Global Regulatory Program Management and is responsible for management of a team of program and project managers in support of large scale, enterprise-wide Programs with multiple projects and work streams. These projects involve delivery of critical strategic enterprise capabilities or regulatory changes that impact multiple business units or disciplines that execute the GRAO strategy.The role holder will need the ability to manage multiple priorities in a fast-paced environment and exercise good judgment in a variety of situations. The Portfolio Manager will ensure a coordinated response across Operational Risk and Resilience and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion and attention to detail. The ideal candidate will have a track record of supporting complex change programs, working with diverse, cross-functional teams and facilitating needs from stakeholders across the organization.The key responsibilities of the role include:Manage delivery through effective delegation, oversight and stakeholder engagement across a portfolio of programs.Provide high-level assessments of program progress, risks, issues and facilitate rapid resolution with senior level stakeholders.Communicate effectively to ensure there is a clear and concise understanding of expectations.Manage and maintain progress across a portfolio of work, continuously manage program risks, issues and escalations as needed.Liaise between cross-functional stakeholders to align around common objectives.Continuously improve and optimize projects towards efficiency, productivity and quality standards.Review and maintain program objectives; risks; issues and overall status within approved program structure/technologies.Manage the portfolio with a forward-looking mindset, proactively anticipate potential issues, prevent them and/or define pragmatic contingency plans.Develop and hold accountable a team of program managers to manage dependencies, ‘reusable assets’, roadblocks and learning points.Timely escalate and relentlessly pursue resolution of any roadblocks with a clear, end-to-end ownership mindset.Develop and control deadlines, budgets and activities pertaining to the supported projects.Engage, supervise and coordinate third party support, including oversight of forecast and budget variance.Demonstrate flexibility and agility to pivot to new and/or changing program priorities.Maintain confidentiality of correspondence records, presentations and reports in a central repository system.Prioritize and handle multiple projects with accuracy.Lead and motivate team members, providing development opportunities, feedback and supervision appropriate to professional expertise.The ideal candidate should have a fair amount of the following:A College or University degree and deep understanding of project management and portfolio management tools, techniques and methods.Relevant industry knowledge (financial risk, non-financial risk, regulatory and/or compliance).Technical skills: Outlook, Teams, Microsoft Office 365 suite required (advanced with Excel, Word, SharePoint, PowerPoint, MS Project).Excellent oral and written communication skills.Self-motivated, highly flexible and adaptable to change.Analytical and problem-solving skills.Results oriented.Knowledge of and experience supporting programs with enterprise risk management, financial or non-financial risk.Strong skills in communication, facilitation, interpersonal relations, conflict resolution, team building, coaching members on practices, framework, and ability to teach/train.Ability to establish trust-based relationships with stakeholders, leading them towards common objectives.Strong problem-solving, organizational and time management skills.Openness to self-learning, improvement and experimentation.A minimum of 5 years serving as a Portfolio or Program Manager or in a relevant role.Working with Us:As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability emboldens us to explore new ideas.Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today.Reasonable accommodationNorthern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at

MyHRHelp@ntrs.com .We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.Apply today and talk to us about your flexible working requirements and together we can achieve greater.

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