Global Regulatory Affairs Program Manager - Organizational Change

About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.The Global Regulatory Affairs Office (GRAO) is responsible for overseeing the enhancement of our risk management and controls, remediation of regulatory and audit findings and the administration of regulatory affairs.This Program Manager - Compliance role reports to the Global Head of Regulatory Program Management and is primarily responsible for managing the change management plan and implementation effort to support large scale, enterprise-wide programs. These programs involve delivery of critical strategic enterprise capabilities or regulatory changes that impact multiple business units or disciplines that execute the GRAO strategy.The role holder will need the ability to manage multiple priorities in a fast paced environment and exercise good judgment in a variety of situations. The Program Manager must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion and attention to detail. The ideal candidate will have a track record of supporting complex change programs, working with diverse, cross-functional teams and facilitating needs from stakeholders across the organization.The key responsibilities of the role include:Ability to swiftly understand, activate and manage the program needs for the Organizational Change Management program.Ability to communicate effectively to ensure there is a clear and concise understanding of expectations.Ability to manage and maintain progress across a portfolio of work, and to continuously manage program risks, issues and escalations as needed.Ability to leverage central structures established by the GRAO PMO to manage and report key status, risk and issue updates; ensure sufficient resources are allocated to delivery; and ensure completion of work on time.Effectively liaise across the program management team supporting other related programs as well as with business unit and functional stakeholders to support delivery of key milestones.Seamlessly use technology, tools and automation to drive efficient delivery.Manage the project with a forward-looking mindset, i.e., proactively anticipate any potential issues, prevent them and/or define pragmatic contingency plans.Proactively manage dependencies, ‘reusable assets’ (components of the solution that have been already built elsewhere), roadblocks and learning points (i.e., milestones defined to resolve any uncertainty that the team might be dealing with).Timely escalate and relentlessly pursue resolution of any roadblocks with a clear, end-to-end ownership mindset.Develop and control deadlines, budgets and activities pertaining to the supported projects.Responsible to maintain timely packaging and archival of completed deliverables.Demonstrates flexibility and agility to pivot to new and/or changing program priorities.Maintain confidentiality of correspondence records, presentations and reports.Prioritize and handle multiple projects with accuracy.Deliver work product that requires minimal revision.Prepare, lead and facilitate discussions and reach decisions at working group and other stakeholder meetings.The successful candidate will benefit from having:A College or University degree and deep understanding of project management and portfolio management tools, techniques and methods (i.e., what good looks like), change management principles and executive engagement.Relevant industry knowledge is required (financial services, regulatory and/or compliance).Technical skills: Outlook, Teams, Microsoft Office 365 suite required (advanced with Excel, Word, SharePoint, PowerPoint, MS Project).Excellent oral and written communication skills are required.Self-motivated, highly flexible and adaptable to change.Analytical and problem solving skills are required.Results oriented.Knowledge of and experience supporting programs with enterprise risk management, financial or non-financial risk.Great skills across communication, facilitation, interpersonal, conflict resolution, team building, coaching members on practices, framework, ability to teach/train etc.Ability to establish trust-based relationships with stakeholders across enterprise, lead them towards common objectives and managing upwards and downwards (e.g., experience with acting as a constructive conduit between business and non-business teams).Strong problem-solving skills, organizational skills and time management skills.Openness to self-learning, improvement and experimentation.7+ years serving as a Program Manager or a relevant role.

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