Wayfair
Associate Director, International Supply Chain - Head of Americas Operation
Wayfair, Boston, Massachusetts, us, 02298
Wayfair is looking for an inspirational leader with a strong background in logistics, process and project management, analytics, people development, and a track record of building and nurturing high performing teams. This creative, self-starting candidate should have top-notch communication and partnership skills.
What You'll Do
Lead execution, improvement, and expansion of US and Canada landside operations for ocean freight
Act as Wayfair’s lead expert on drayage and destination port operations
Lead and develop a team of 25+ Associates and Managers
Manage the North America drayage product (pricing, carrier sourcing, product design)
Build out key metrics that define success for the team and enable day-to-day management and capacity planning
Design, bring to launch, and ultimately own origin operations for any new market geographies in the Americas (we are preparing to start freight operations in Brazil)
Define and communicate a 6-12 month work plan, identifying opportunities to drive measure impact across broader KPIs and OKRs
Identify opportunities through a combination of data driven analysis and observations
Prioritize and enable process improvement for all destination operations
Ensure effective coordination with Asia- and EU-based operations
Enable effective inbound forecasting and planning for the Network Management team and the Wayfair Fulfillment Center network
Oversee impact measurement, reporting and trend analysis and consult with stakeholders based on results
Contribute to the development of tools and processes that drive efficiencies for the team and simplify the day-to-day operations
Build strong partnerships and collaboration with leaders and stakeholders to enable consistency in programs with peers
Understand strategic business goals and deliver strategies and solutions for achieving those goals and navigating roadblocks
What You’ll Need
Bachelor's degree required, Master’s degree preferred
10+ years of experience in freight forwarding, ecommerce operations, or retail operations
5+ years of leadership experience; preferably including leading teams of over 20
Experience interfacing with Sr. Leadership; developing relationships, objectively challenging, presenting, reporting, and consulting
Ability to continuously execute the present day process at a high level while working to improve, expand, and transform the operation in parallel
Ability to collaboratively partner across all levels and functions throughout the organization to assess talent development needs, build long-term strategies, and recommend viable design solutions
Proven experience developing global data-driven processes
Articulate, persuasive communicator across multiple organizational levels
Ability to evaluate data to illustrate meaningful performance trends and identify opportunity areas
Critical thinking and creative problem solving skills and flexibility to adjust to frequent changes in training priorities and schedules to accommodate business needs
Self-starter with the ability to work independently in a fast moving environment with certain level of ambiguity
An Important Note about Wayfair's In-Office Policy:All Boston-based interns, Co-ops, and corporate employees will be in office in a hybrid capacity. Employees will work in the office on designated days, Monday - Thursday, and work remotely Friday.
At this time, Wayfair does not provide sponsorship for employment authorization for this position.
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What You'll Do
Lead execution, improvement, and expansion of US and Canada landside operations for ocean freight
Act as Wayfair’s lead expert on drayage and destination port operations
Lead and develop a team of 25+ Associates and Managers
Manage the North America drayage product (pricing, carrier sourcing, product design)
Build out key metrics that define success for the team and enable day-to-day management and capacity planning
Design, bring to launch, and ultimately own origin operations for any new market geographies in the Americas (we are preparing to start freight operations in Brazil)
Define and communicate a 6-12 month work plan, identifying opportunities to drive measure impact across broader KPIs and OKRs
Identify opportunities through a combination of data driven analysis and observations
Prioritize and enable process improvement for all destination operations
Ensure effective coordination with Asia- and EU-based operations
Enable effective inbound forecasting and planning for the Network Management team and the Wayfair Fulfillment Center network
Oversee impact measurement, reporting and trend analysis and consult with stakeholders based on results
Contribute to the development of tools and processes that drive efficiencies for the team and simplify the day-to-day operations
Build strong partnerships and collaboration with leaders and stakeholders to enable consistency in programs with peers
Understand strategic business goals and deliver strategies and solutions for achieving those goals and navigating roadblocks
What You’ll Need
Bachelor's degree required, Master’s degree preferred
10+ years of experience in freight forwarding, ecommerce operations, or retail operations
5+ years of leadership experience; preferably including leading teams of over 20
Experience interfacing with Sr. Leadership; developing relationships, objectively challenging, presenting, reporting, and consulting
Ability to continuously execute the present day process at a high level while working to improve, expand, and transform the operation in parallel
Ability to collaboratively partner across all levels and functions throughout the organization to assess talent development needs, build long-term strategies, and recommend viable design solutions
Proven experience developing global data-driven processes
Articulate, persuasive communicator across multiple organizational levels
Ability to evaluate data to illustrate meaningful performance trends and identify opportunity areas
Critical thinking and creative problem solving skills and flexibility to adjust to frequent changes in training priorities and schedules to accommodate business needs
Self-starter with the ability to work independently in a fast moving environment with certain level of ambiguity
An Important Note about Wayfair's In-Office Policy:All Boston-based interns, Co-ops, and corporate employees will be in office in a hybrid capacity. Employees will work in the office on designated days, Monday - Thursday, and work remotely Friday.
At this time, Wayfair does not provide sponsorship for employment authorization for this position.
#J-18808-Ljbffr