Critical Mass
Senior Quality Assurance Specialist
Critical Mass, San Jose, California, United States, 95199
The Senior QA reports to the QA Lead and works closely with the lead, QA Subject Matter Experts, other QA members, project managers, designers, and developers to ensure QA standards and client satisfaction are delivered throughout the account. A Senior QA brings analytical thinking and support to the team and QA lead on many tasks.
You Will:
Is responsible to perform any of the QA tasks with barely any guidancePlan, conduct and technically direct projects or major phases of significant projectsResponsible of analyze and understand requirements, and design specifications to ensure a quality processResponsible to attend, lead and/or organize meetings on behalf of teamResponsible to promote and evaluate QA values and principles not only for the QA team but for everyone in the company and our clients.Support QA lead to work and motivate other team members in a team-oriented and collaborative environment with both technical and non-technical team membersResponsible to communicate test results, issues, and risks to project team members, project managers, and QA management through the different channelsResponsible to promote effective communication, a sense of participation and involvement amongst QA members.Responsible of test data identificationCreating and maintaining comprehensive test plansWriting and maintaining test cases/scripts following high quality standardsCreate traceability matrix documents based upon project requirementsCreate checklist documentation based upon project requirementsPerforming functional and non-funtional testingEffectively communicating statusesDevelop test design documents to cover requirementsPlan and schedule test activities to ensure qualityApply industry standard testing methodology, strategies and industry best practicesCreate defect tickets and track issues to resolution and risk analysis of said issuesReport creation and related metrics at different levelsOverseeing, delegating and coordinating work to other QA Associates and apprentices, as needed.Development of junior staff membersCreating and executing regression tests based on design specifications and requirementsConducting research into new technologies, including tools, components, and frameworks related to QASupport QA Lead in QA estimationsResponsible for identifying with the QA lead areas where automation tools can be applied for the benefit of the projectIdentify and raise risksSupport the QA lead on onboarding, coaching and mentoring activities.You Have:
5+ years of experience in Software Quality AssuranceWorking experience with:
Testing Components and web pages in AEMTesting in Rackspace AWS import and export files.Testing Site maintenanceTesting Model year UpdatesTesting Site redesignsTesting Offers updatesTesting Cross-browser on mobile phones and tabletsExecuted sanity checks and Smoke Tests, coordinated with a web developer to apply QA changes, monitoring and validation of reported bugs.Experience in designing and executing Test plans, Test Cases and Guides for Software use automation
English Proficiency (B2+ reading, writing, and conversation)Bachelor's degree in software engineering or related field or equivalent work experience.Knowledge of Agile Methodologies for software developmentExperience working with local and offshore teamsExperience in task management and defect tracking tools like Jira and similar.ISTQB Certification is a plusOther QA related certifications are a plusMastery of office productivity tools such as Excel, Word, MS Project, Visio, and PowerPoint.Knowledge of Photoshop and Adobe illustrador are a plus.Desirable knowledge of collaboration and issue tracking tools such as Box, Jira, Confluence.What We Offer:
Maternity and parental leave extra daysCompetitive benefits packagesVacation, compassionate leave, sick days, and flex daysAccess to online services for families and new parentsEnd of year closure days (not deducted form vacation balance)Diversity and Inclusion Board with 12 affinity groupsInternal learning and development programsEnterprise-wide employee discountsAnd more...
At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you're looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!
The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to
work from an office a minimum of 3 days a week .
The ask stems from our want to:
Strengthen opportunity for continuous learningImprove collaboration and team relationships.Increase employee engagement
This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.
Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.
We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
You Will:
Is responsible to perform any of the QA tasks with barely any guidancePlan, conduct and technically direct projects or major phases of significant projectsResponsible of analyze and understand requirements, and design specifications to ensure a quality processResponsible to attend, lead and/or organize meetings on behalf of teamResponsible to promote and evaluate QA values and principles not only for the QA team but for everyone in the company and our clients.Support QA lead to work and motivate other team members in a team-oriented and collaborative environment with both technical and non-technical team membersResponsible to communicate test results, issues, and risks to project team members, project managers, and QA management through the different channelsResponsible to promote effective communication, a sense of participation and involvement amongst QA members.Responsible of test data identificationCreating and maintaining comprehensive test plansWriting and maintaining test cases/scripts following high quality standardsCreate traceability matrix documents based upon project requirementsCreate checklist documentation based upon project requirementsPerforming functional and non-funtional testingEffectively communicating statusesDevelop test design documents to cover requirementsPlan and schedule test activities to ensure qualityApply industry standard testing methodology, strategies and industry best practicesCreate defect tickets and track issues to resolution and risk analysis of said issuesReport creation and related metrics at different levelsOverseeing, delegating and coordinating work to other QA Associates and apprentices, as needed.Development of junior staff membersCreating and executing regression tests based on design specifications and requirementsConducting research into new technologies, including tools, components, and frameworks related to QASupport QA Lead in QA estimationsResponsible for identifying with the QA lead areas where automation tools can be applied for the benefit of the projectIdentify and raise risksSupport the QA lead on onboarding, coaching and mentoring activities.You Have:
5+ years of experience in Software Quality AssuranceWorking experience with:
Testing Components and web pages in AEMTesting in Rackspace AWS import and export files.Testing Site maintenanceTesting Model year UpdatesTesting Site redesignsTesting Offers updatesTesting Cross-browser on mobile phones and tabletsExecuted sanity checks and Smoke Tests, coordinated with a web developer to apply QA changes, monitoring and validation of reported bugs.Experience in designing and executing Test plans, Test Cases and Guides for Software use automation
English Proficiency (B2+ reading, writing, and conversation)Bachelor's degree in software engineering or related field or equivalent work experience.Knowledge of Agile Methodologies for software developmentExperience working with local and offshore teamsExperience in task management and defect tracking tools like Jira and similar.ISTQB Certification is a plusOther QA related certifications are a plusMastery of office productivity tools such as Excel, Word, MS Project, Visio, and PowerPoint.Knowledge of Photoshop and Adobe illustrador are a plus.Desirable knowledge of collaboration and issue tracking tools such as Box, Jira, Confluence.What We Offer:
Maternity and parental leave extra daysCompetitive benefits packagesVacation, compassionate leave, sick days, and flex daysAccess to online services for families and new parentsEnd of year closure days (not deducted form vacation balance)Diversity and Inclusion Board with 12 affinity groupsInternal learning and development programsEnterprise-wide employee discountsAnd more...
At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you're looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!
The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to
work from an office a minimum of 3 days a week .
The ask stems from our want to:
Strengthen opportunity for continuous learningImprove collaboration and team relationships.Increase employee engagement
This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.
Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.
We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx