altafiber
Out of Territory Technician
altafiber, Franklin, Ohio, United States, 45005
Job Description
This position is located in Dublin, OH
Primary Duties
This position will be responsible for troubleshooting and repairing fiber plant for both Installs and Repairs within the Field Operations I&R group
Reviewing and interpreting work orders, circuit diagrams and following departmental standard practices
Reviewing and analyzing complex schematic drawings to determine work to be done and sequence of tasks
Uses various test and power equipment, and hand tools to identify and isolate service issues from the Central Office through the outside network plant including within the customer premise
Responsible for installation and repair of fiber to the Business services
Install and repair video, voice, and data services for strategic, large, and general businesses
Performs installation and repair functions for Broadband service and WIFI Hotspots
Must be skilled in the turn-up and maintenance of routers, bridges, hubs, access points, and other CPE elements used in data networking
Performs installation and repair of Static IP, IP assignment, and related management
Responsible for installation and repair of wired and wireless networking
Various business services and features can be involved, such as hunting, Line/Number Porting, etc.
May install fiber connections in the central office and/or fiber connections in the fiber environment
Will be required to work on various system power components including but not limited to: batteries, power supplies, and inverters
May be required to install, turn-up, repair, and maintain MDU ONT in various locations including but not limited to: outside plant and on customer premise
Turn-up FTTH OLT network elements Turn-up FTTH PONS from CO to FDH
Repair and maintain FTTH network elements and links
Responsible for the permanent repair of cut and damaged cables through fiber splicing procedures
Responsible for installation and repair of fiber from Central Office to Premise
Receives and interprets repair and install assignments using a tablet and/or laptop computer
Repairs Fiber conductors in aerial, buried, underground cable environments as well as customer owned inside wire
Responsible for Fiber No Light repair
Responsible for B-wire process and repair
Adheres to all Company safety standards and protocols
Interfaces with repair center technicians and other support groups to resolve customer problems
Utilizes various test and power equipment, and hand tools to identify, isolate and install service issues in the outside network from the Central Office to the customer premise
May be required to be dispatched on repairs and installations of residential High Speed Internet and Video services in the network
Experience/Background
Demonstrated experience in the installation/repair of business communication and data systems to include but not limited to phone systems, voice mail platforms, and office LAN's
Demonstrated experience in the installation or repair of VOIP systems
Demonstrated experience in customer premise inside wire repair and replacement
Demonstrated experience in use of test equipment and interpretation of test results
Demonstrated experience in the repair of High Speed Internet and video services
Demonstrated experience in an assignment requiring significant customer interaction
Demonstrated ability to work independently as well as in a team environment
Demonstrated experience in use of a PC and desktop applications
Demonstrated experience with wired and wireless networking
Prerequisites
Experience in test equipment that isolates and locates outside plant cable trouble
Experience in customer contact position
Pole climbing
Knowledge of telephony wiring and the ability to perceive differences in wiring color
Physical Requirements; able to lift heavy loads up to 85 lbs.
Safety Requirements: safety shoes; weight restriction policy applies
Satisfactory performance rating
Satisfactory attendance record in last twelve months
Knowledge of Company products and services a plus
Knowledge of volt/ohm meters and other various pieces of test equipment
Climbs poles and drives company vehicle
May be required to cross train others
Work Environment
Work location: various
Works in all types of weather
Works in all types of customer environments
May work 8-hour or 10-hour tours - including non-traditional tours: May work day, evening, night or weekend tours, overtime, emergency callouts, weekends and holidays
Climbs poles in order to perform repair work on aerial cable facilities
Must be trained and/or certified in safe pole climbing
May work aloft for extended periods of time
May be required to quality for #10,000 GVW CDL Certification
Altafiber
:
We were made aware of an employment scam in which a third-party is creating false communications under the altafiber name. We want to reiterate that altafiber never seeks payment from job applicants and only reaches out from @altafiber.com email addresses. We are encouraging applicants to apply through our website at altafiber Careers for added security
This position is located in Dublin, OH
Primary Duties
This position will be responsible for troubleshooting and repairing fiber plant for both Installs and Repairs within the Field Operations I&R group
Reviewing and interpreting work orders, circuit diagrams and following departmental standard practices
Reviewing and analyzing complex schematic drawings to determine work to be done and sequence of tasks
Uses various test and power equipment, and hand tools to identify and isolate service issues from the Central Office through the outside network plant including within the customer premise
Responsible for installation and repair of fiber to the Business services
Install and repair video, voice, and data services for strategic, large, and general businesses
Performs installation and repair functions for Broadband service and WIFI Hotspots
Must be skilled in the turn-up and maintenance of routers, bridges, hubs, access points, and other CPE elements used in data networking
Performs installation and repair of Static IP, IP assignment, and related management
Responsible for installation and repair of wired and wireless networking
Various business services and features can be involved, such as hunting, Line/Number Porting, etc.
May install fiber connections in the central office and/or fiber connections in the fiber environment
Will be required to work on various system power components including but not limited to: batteries, power supplies, and inverters
May be required to install, turn-up, repair, and maintain MDU ONT in various locations including but not limited to: outside plant and on customer premise
Turn-up FTTH OLT network elements Turn-up FTTH PONS from CO to FDH
Repair and maintain FTTH network elements and links
Responsible for the permanent repair of cut and damaged cables through fiber splicing procedures
Responsible for installation and repair of fiber from Central Office to Premise
Receives and interprets repair and install assignments using a tablet and/or laptop computer
Repairs Fiber conductors in aerial, buried, underground cable environments as well as customer owned inside wire
Responsible for Fiber No Light repair
Responsible for B-wire process and repair
Adheres to all Company safety standards and protocols
Interfaces with repair center technicians and other support groups to resolve customer problems
Utilizes various test and power equipment, and hand tools to identify, isolate and install service issues in the outside network from the Central Office to the customer premise
May be required to be dispatched on repairs and installations of residential High Speed Internet and Video services in the network
Experience/Background
Demonstrated experience in the installation/repair of business communication and data systems to include but not limited to phone systems, voice mail platforms, and office LAN's
Demonstrated experience in the installation or repair of VOIP systems
Demonstrated experience in customer premise inside wire repair and replacement
Demonstrated experience in use of test equipment and interpretation of test results
Demonstrated experience in the repair of High Speed Internet and video services
Demonstrated experience in an assignment requiring significant customer interaction
Demonstrated ability to work independently as well as in a team environment
Demonstrated experience in use of a PC and desktop applications
Demonstrated experience with wired and wireless networking
Prerequisites
Experience in test equipment that isolates and locates outside plant cable trouble
Experience in customer contact position
Pole climbing
Knowledge of telephony wiring and the ability to perceive differences in wiring color
Physical Requirements; able to lift heavy loads up to 85 lbs.
Safety Requirements: safety shoes; weight restriction policy applies
Satisfactory performance rating
Satisfactory attendance record in last twelve months
Knowledge of Company products and services a plus
Knowledge of volt/ohm meters and other various pieces of test equipment
Climbs poles and drives company vehicle
May be required to cross train others
Work Environment
Work location: various
Works in all types of weather
Works in all types of customer environments
May work 8-hour or 10-hour tours - including non-traditional tours: May work day, evening, night or weekend tours, overtime, emergency callouts, weekends and holidays
Climbs poles in order to perform repair work on aerial cable facilities
Must be trained and/or certified in safe pole climbing
May work aloft for extended periods of time
May be required to quality for #10,000 GVW CDL Certification
Altafiber
:
We were made aware of an employment scam in which a third-party is creating false communications under the altafiber name. We want to reiterate that altafiber never seeks payment from job applicants and only reaches out from @altafiber.com email addresses. We are encouraging applicants to apply through our website at altafiber Careers for added security