Columbia Hospitality, Inc.
Sales & Event Manager
Columbia Hospitality, Inc., Washington, District of Columbia, us, 20022
Sales & Events Manager | Outlook Inn
"The Gem of The San Juan Islands," Outlook Inn has a rich and colorful history on Orcas Island, dating back to 1888. At Outlook Inn, guests are well cared for by a loyal team of islanders, made up of the most passionate, creative, hard-working people in the hospitality industry today. Guests enjoy the finest dining experience on the island at the wonderful New Leaf Café where they make any event truly memorable, including weddings and special occasions.
“People never forget how you made them feel.”
Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
The PerksEligibility of perks is dependent upon job statusSalary range: $75,000-78,000 annuallyIncentive eligiblePaid Time Off (Because Balance Matters)401K Match (Free Money)Values Based Culture (#OMGLIFE)Benefits - Medical, Dental, Vision, Disability CoverageCompany Contributed HSA/FSA PlanDiscounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)Third Party Perks (Movie Tickets, Attractions, Other)Company Sponsored Life Insurance PoliciesEmployee Assistance ProgramTeam Member OutingsDiverse Work Group“Columbia Cares” Volunteer OpportunitiesCommittee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)Ability to Climb the LadderOnline Learning Platform to Help You Grow!
The Brass TacksSalesThrough proactive sales efforts, this position is responsible for meeting and exceeding sales goals of assigned market segments.This position will focus on achieving revenue goals through a sales plan and strategy, client development, managing key relationships, networking, and identifying new target markets.Maintain accurate and timely records of activities and relevant client contact information within the Sales & Events database.Reports weekly achievements against goals for prospecting, inquiries, activities, and industry events. Ability to adjust goals and achieve goals based on market conditions.Solicit and secure new business for assigned market segments by making outside sales calls.Participate in trade shows, promotional events, and industry events.Conduct site inspections and client presentations.Respond to inbound RFP’s (requests for proposals) within 24 hours.Knowledgeable with client negotiations, closing tactics, and contractual language.Differentiate from the competition and bring value to potential customers.Implement sales plan based on demand segments to maximize market share.
Event ManagementObtains necessary information to ensure efficient event planning, including meeting setups, food and beverage specifications, AV requirements, etc. Provides information to operating departments based on property guidelines.Acts as a liaison between the operations department and client.Has a comprehensive knowledge of operations departments.Monitors client’s satisfaction throughout planning and execution of event.Prepares Event Orders, Resumes, Diagrams, and other related documents and distributes to property departments.Conducts meetings to review information with other property departments.Manages accounts and follow-up with client re-solicitation to capture future repeat business.
GeneralAchieves assigned goals and objectives.Maximize efficiencies for time management and productivity.Responsible for forecasting revenue of assigned groups.Develops and maintains favorable working relationships and open communication with all departments.Establishes and maintains positive, professional relationships with clients.Complies with accounting standards (deposits, direct billing, and pre-payment).Confirms accurate revenue posting and client billing.Develop a full working knowledge of all applicable standards, policies and procedures.Attends required meetings.Achieves client sentiment goals.May require additional job functions based on business needs, property needs, or other general requests from leadership.
The Nitty GrittyMinimum of 1-3 years of hospitality sales experience.Possess knowledge and expertise in sales and/or event management with strong sales and negotiation skills.Attention to detail with the ability to accurately read/write business correspondence effectively.Ability to think creatively and develop innovative solutions or approaches.Strong personal skills, including time management, information analysis, problem-solving, planning and organizing, decision making, problem solving, and delivery of results.Demonstrates a strong grasp of mathematical operations. Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, and decimals. Ability to compute discounts, interest, commissions, proportions, and percentages.Technical proficiency in Microsoft Office; Word, PowerPoint, Teams, OneNote, and Excel. Knowledge of hospitality sales platforms a plus.Proficiency in conducting client research, gathering relevant information, and staying updated on industry trends and developments.Ability to travel (including air or car, hotel overnight stays, and client entertainment).
The Fine PrintColumbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.
Accountability | Creativity | Enthusiasm | Honesty | Inclusion | RespectColumbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.#J-18808-Ljbffr
"The Gem of The San Juan Islands," Outlook Inn has a rich and colorful history on Orcas Island, dating back to 1888. At Outlook Inn, guests are well cared for by a loyal team of islanders, made up of the most passionate, creative, hard-working people in the hospitality industry today. Guests enjoy the finest dining experience on the island at the wonderful New Leaf Café where they make any event truly memorable, including weddings and special occasions.
“People never forget how you made them feel.”
Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
The PerksEligibility of perks is dependent upon job statusSalary range: $75,000-78,000 annuallyIncentive eligiblePaid Time Off (Because Balance Matters)401K Match (Free Money)Values Based Culture (#OMGLIFE)Benefits - Medical, Dental, Vision, Disability CoverageCompany Contributed HSA/FSA PlanDiscounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)Third Party Perks (Movie Tickets, Attractions, Other)Company Sponsored Life Insurance PoliciesEmployee Assistance ProgramTeam Member OutingsDiverse Work Group“Columbia Cares” Volunteer OpportunitiesCommittee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)Ability to Climb the LadderOnline Learning Platform to Help You Grow!
The Brass TacksSalesThrough proactive sales efforts, this position is responsible for meeting and exceeding sales goals of assigned market segments.This position will focus on achieving revenue goals through a sales plan and strategy, client development, managing key relationships, networking, and identifying new target markets.Maintain accurate and timely records of activities and relevant client contact information within the Sales & Events database.Reports weekly achievements against goals for prospecting, inquiries, activities, and industry events. Ability to adjust goals and achieve goals based on market conditions.Solicit and secure new business for assigned market segments by making outside sales calls.Participate in trade shows, promotional events, and industry events.Conduct site inspections and client presentations.Respond to inbound RFP’s (requests for proposals) within 24 hours.Knowledgeable with client negotiations, closing tactics, and contractual language.Differentiate from the competition and bring value to potential customers.Implement sales plan based on demand segments to maximize market share.
Event ManagementObtains necessary information to ensure efficient event planning, including meeting setups, food and beverage specifications, AV requirements, etc. Provides information to operating departments based on property guidelines.Acts as a liaison between the operations department and client.Has a comprehensive knowledge of operations departments.Monitors client’s satisfaction throughout planning and execution of event.Prepares Event Orders, Resumes, Diagrams, and other related documents and distributes to property departments.Conducts meetings to review information with other property departments.Manages accounts and follow-up with client re-solicitation to capture future repeat business.
GeneralAchieves assigned goals and objectives.Maximize efficiencies for time management and productivity.Responsible for forecasting revenue of assigned groups.Develops and maintains favorable working relationships and open communication with all departments.Establishes and maintains positive, professional relationships with clients.Complies with accounting standards (deposits, direct billing, and pre-payment).Confirms accurate revenue posting and client billing.Develop a full working knowledge of all applicable standards, policies and procedures.Attends required meetings.Achieves client sentiment goals.May require additional job functions based on business needs, property needs, or other general requests from leadership.
The Nitty GrittyMinimum of 1-3 years of hospitality sales experience.Possess knowledge and expertise in sales and/or event management with strong sales and negotiation skills.Attention to detail with the ability to accurately read/write business correspondence effectively.Ability to think creatively and develop innovative solutions or approaches.Strong personal skills, including time management, information analysis, problem-solving, planning and organizing, decision making, problem solving, and delivery of results.Demonstrates a strong grasp of mathematical operations. Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, and decimals. Ability to compute discounts, interest, commissions, proportions, and percentages.Technical proficiency in Microsoft Office; Word, PowerPoint, Teams, OneNote, and Excel. Knowledge of hospitality sales platforms a plus.Proficiency in conducting client research, gathering relevant information, and staying updated on industry trends and developments.Ability to travel (including air or car, hotel overnight stays, and client entertainment).
The Fine PrintColumbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.
Accountability | Creativity | Enthusiasm | Honesty | Inclusion | RespectColumbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.#J-18808-Ljbffr