Customer Support Specialist

Nesco Resource is hiring immediately for a Customer Support Specialist to assist our client on a 5-month assignment!

Pay Rate: $18/hr
Contract Length: 5+ months
Location: West Henrietta
Shift: Monday - Friday 9am-530pm

Job Summary:

• Provides advanced customer service and support to internal staff and external clients
• Delivers quality service to clients via phone, email, chat, and other avenues
• Develops and maintains a basic working knowledge of company products
• Uses systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS
• Performs data input, maintaining strong prioritization and organization
• Documents all interactions

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.