Hueman PE Talent Solutions
Technical Account Manager
Hueman PE Talent Solutions, Atlanta, Georgia, United States, 30383
Description
Connexure is hiring a Technical Account Manager in Atlanta, GA.
The Technical Account Manager will be responsible for managing and nurturing relationships with our clients, ensuring they receive maximum value from our stop-loss insurance software solutions. This role involves understanding client needs, providing support and training, and identifying opportunities for upselling and cross-selling.
Connexure is a leading SaaS software company dedicated to transforming the self-funded health insurance industry. Our mission is to provide innovative solutions that streamline operations, enhance user experiences, and deliver significant cost savings. We value collaboration, excellence, and a passion for technology and healthcare.
Key Responsibilities:•
Client Relationship Management:
Build and maintain strong, long-lasting relationships with clients, acting as their primary point of contact.•
Onboarding and Training:
Facilitate the onboarding process for new clients, providing comprehensive training and support to ensure successful implementation and adoption of our software.•
Account Monitoring:
Regularly check in with clients to monitor their usage and satisfaction with our software, addressing any concerns or issues promptly.•
Client Feedback:
Gather and relay client feedback to the product development team to inform future enhancements and improvements.•
Performance Metrics:
Track and report on key performance indicators (KPIs) related to client satisfaction, retention, and revenue growth.•
Industry Knowledge:
Stay informed about industry trends and developments in the stop-loss insurance market to provide valuable insights and recommendations to clients.
Job Qualifications:• Education: Typically, a relevant degree such as a Bachelors or Associates in Technical, Business, Finance, Accounting, Engineering, Computer Science, or a related field.• Proven experience as an Account Manager or in a similar client-facing role• Excellent communication and interpersonal skills.• Problem-solving mindset with a proactive approach to addressing client needs and challenges.• Ability to manage multiple accounts and projects simultaneously, prioritizing effectively.• Proficiency in using CRM software and other relevant tools.• Strong analytical skills with the ability to interpret data and make informed recommendations.• Understanding of Stop Loss Industry.
It is Connexure's mission to unify the self-funded medical ecosystem through integrated technologies, processes, and data insights. The Leadership team believes in a customer-centric approach to driving value and creating a network effect where the software only becomes stronger as more users adopt it. This proud, Atlanta-based, industry-shaping vertical software business is looking to simplify the lives of those in the self-funded space.
If you are interested in learning more about a career with Connexure as a Technical Account Manager, apply today!
Pay Range
$150,000.00 Annually to $180,000.00 Annually
Connexure is hiring a Technical Account Manager in Atlanta, GA.
The Technical Account Manager will be responsible for managing and nurturing relationships with our clients, ensuring they receive maximum value from our stop-loss insurance software solutions. This role involves understanding client needs, providing support and training, and identifying opportunities for upselling and cross-selling.
Connexure is a leading SaaS software company dedicated to transforming the self-funded health insurance industry. Our mission is to provide innovative solutions that streamline operations, enhance user experiences, and deliver significant cost savings. We value collaboration, excellence, and a passion for technology and healthcare.
Key Responsibilities:•
Client Relationship Management:
Build and maintain strong, long-lasting relationships with clients, acting as their primary point of contact.•
Onboarding and Training:
Facilitate the onboarding process for new clients, providing comprehensive training and support to ensure successful implementation and adoption of our software.•
Account Monitoring:
Regularly check in with clients to monitor their usage and satisfaction with our software, addressing any concerns or issues promptly.•
Client Feedback:
Gather and relay client feedback to the product development team to inform future enhancements and improvements.•
Performance Metrics:
Track and report on key performance indicators (KPIs) related to client satisfaction, retention, and revenue growth.•
Industry Knowledge:
Stay informed about industry trends and developments in the stop-loss insurance market to provide valuable insights and recommendations to clients.
Job Qualifications:• Education: Typically, a relevant degree such as a Bachelors or Associates in Technical, Business, Finance, Accounting, Engineering, Computer Science, or a related field.• Proven experience as an Account Manager or in a similar client-facing role• Excellent communication and interpersonal skills.• Problem-solving mindset with a proactive approach to addressing client needs and challenges.• Ability to manage multiple accounts and projects simultaneously, prioritizing effectively.• Proficiency in using CRM software and other relevant tools.• Strong analytical skills with the ability to interpret data and make informed recommendations.• Understanding of Stop Loss Industry.
It is Connexure's mission to unify the self-funded medical ecosystem through integrated technologies, processes, and data insights. The Leadership team believes in a customer-centric approach to driving value and creating a network effect where the software only becomes stronger as more users adopt it. This proud, Atlanta-based, industry-shaping vertical software business is looking to simplify the lives of those in the self-funded space.
If you are interested in learning more about a career with Connexure as a Technical Account Manager, apply today!
Pay Range
$150,000.00 Annually to $180,000.00 Annually