Children's Hospital Colorado
Administrative Professional Senior
Children's Hospital Colorado, Aurora, Colorado, United States, 80012
Apply for Job Job ID 89620Location Aurora, ColoradoFull/Part Time Full-TimeRegular/Temporary RegularAdd to Favorite JobsWhy Work at Children's....
Here, it's different. Come join us.Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years.Here, the nation's brightest nurses, physicians, scientists, researchers, therapists, and care providers are creating the future of child health. With an optimist's outlook, a trailblazing spirit, and a celebrated history, we're making new strides every day.We've been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the nation's top 10 pediatric hospitals by U.S. News & World Report.As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 11 specialty care centers, 1,300+ outreach clinics and more than 10,000 healthcare professionals representing the full spectrum of pediatric care specialties.Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat.That's why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through our doors.A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it's different.Job Overview
The Senior Administrative Professional supports advanced department administrative office functions and provides high level customer service. The Senior Professional relieves a division director, department manager or other organization official of many administrative details. Must have sufficient knowledge of organization's structure, policies and personnel to make administrative decisions, exercising independent judgment and discretion. Directs and reviews work of administrative staff as appropriate.Additional Information
Department Name: Partners for Childrens Mental HealthJob Status: Full time, 40 hours per weeekShift: Monday to Friday 8am to 5pm, hybrid with remote 1 day per week.Qualifications
EDUCATION
-
High School Diploma or equivalent.EXPERIENCE
-
Two years of administrative and customer service experience,EQUIVALENCY
-
A relevant associate or bachelor degree may substitute for the required experience on a year for year basis.
Responsibilities
POPULATION SPECIFIC CARENo direct patient care.ESSENTIAL FUNCTIONSAn employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the functions which the employee may be expected to perform.Provides advanced administrative functions and manages processes that support a department and its team members. Contributes to workflow improvement.Provides complex administrative support such as creating presentations, creating meeting agendas, taking notes, creating workflow charts and graphs, and managing department website. Responsible for proofreading and editing written communications with a high degree of complexity.Assists in special department projects as directed by department leadership. May involve tracking project times, compliance, maintaining logs, and communication updates to team or management.Assists in training and orienting team members to department as needed. May include editing and compiling of training documentation.Coordinates accounts payable and accounts receivables or performs purchasing card reconciliations for department. May include: invoice generation and tracking; creating, maintaining and tracking quotes.Coordinates multiple calendars and schedules including leadership and department calendars and events. May coordinate business travel plans.Prepares, distributes, and communicates reports as needed. Assists with documented preparation for grants and contract submittals.May perform some data entry functions into various database systems.Orders, maintains and tracks supplies and inventory.Provides reception support and other administrative support functions including answering and directing phone calls, responding to and sending fax, mail, email communications and providing copy services.Provides customer service support and assistance to patients, families, internal team members and external vendors and partners.Supports patient safety by adhering to all infection control policies and safety guidelines.
Other Information
COMPETENCIESBUILDING CUSTOMER LOYALTY
- Meeting and exceeding internal or external customer expectations while cultivating relationships that secure commitment and trust.COLLABORATING
- Working cooperatively with others to help a team or work group achieve its goals.COMMUNICATION
- Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.CONTINUOUS LEARNING
- Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.DIVERSITY & INCLUSIVITY -
Is sensitive to cultural diversity, race, gender, and other individual differences in the workforce; recognizes the value of diverse perspectives and experiences and fosters a work environment reflective of the community at large.MANAGING WORK
- Effectively managing one's time and resources to ensure that work is completed efficiently.QUALITY ORIENTATION
- Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.Must have a proficient understanding of office equipment and computer software.Must have an advanced proficiency with Microsoft Office Suites applications.SCOPE AND LEVELGuidelines:
Guidelines are generally but not always clearly applicable, requiring the employee to exercise judgment in selecting the most pertinent guideline, interpret precedents, adapt standard practices to differing situations, and recommend alternative actions in situations without precedent.Complexity:
Duties assigned are generally complex and may be of substantial intricacy. Work assignment is performed within an established framework under general instructions but requires simultaneous coordination of assigned functions or projects in various stages of completion.Decision Making:
Exercises judgment and discretion, and is responsible for determining the time, place and sequence of the work performed.Communications:
Contacts with the public or employees where explanatory or interpretive information is exchanged, defended, and gathered and discretion and judgment are required within the parameters of the job function.Supervision Received:
Performs work with minimal supervisory oversight. Under general supervision, the employee receives assignments and is expected to carry them through to completion with substantial independence. Work is reviewed for adherence to instructions, accuracy, completeness, and conformance to standard practice or precedent. Recurring work clearly covered by guidelines may or may not be reviewed.Physical Requirements
Ability to Perform Essential Functions of the JobAudio-Visual: Color Discrimination - FairAudio-Visual: Depth Perception - FairAudio-Visual: Near Vision: GoodAudio-Visual: Far Vision: GoodAudio Visual: Hearing: GoodMotion: Bend : Up to 1/3 of the timeMotion: Reach up to 1/3 of the timeMotion: Carry up to 1/3 of the timeMotion: Pull up to 1/3 of the timeMotion: Push up to 1/3 of the timeWeight Lifted/Force Exerted: Up to 10 lbs. or more up to 1/3 of the timeGeneral Activity: Stand/Walk up to 4hrs a dayUse of hands/feet: Precise Motion Function (or fine manipulation)Work EnvironmentEquipment: telephone, computers, fax machines, copiersExposure: Exposure to blood/body fluid: OccasionalExposure: Exposure to cold/heat: OccasionalExposure: Exposure to infectious disease: OccasionalMental and Emotional Requirements: Manages stress appropriatelyMental and Emotional Requirements: Works with others effectively
Equal Employment Opportunity
It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.Salary InformationAnnual Salary Range (Based on 40 hours worked per week): $46,178.32 to $69,267.49Hourly Salary Range: $22.20 to $33.30
Benefits InformationHere, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.
As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.
Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.
Here, it's different. Come join us.Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years.Here, the nation's brightest nurses, physicians, scientists, researchers, therapists, and care providers are creating the future of child health. With an optimist's outlook, a trailblazing spirit, and a celebrated history, we're making new strides every day.We've been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the nation's top 10 pediatric hospitals by U.S. News & World Report.As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 11 specialty care centers, 1,300+ outreach clinics and more than 10,000 healthcare professionals representing the full spectrum of pediatric care specialties.Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat.That's why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through our doors.A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it's different.Job Overview
The Senior Administrative Professional supports advanced department administrative office functions and provides high level customer service. The Senior Professional relieves a division director, department manager or other organization official of many administrative details. Must have sufficient knowledge of organization's structure, policies and personnel to make administrative decisions, exercising independent judgment and discretion. Directs and reviews work of administrative staff as appropriate.Additional Information
Department Name: Partners for Childrens Mental HealthJob Status: Full time, 40 hours per weeekShift: Monday to Friday 8am to 5pm, hybrid with remote 1 day per week.Qualifications
EDUCATION
-
High School Diploma or equivalent.EXPERIENCE
-
Two years of administrative and customer service experience,EQUIVALENCY
-
A relevant associate or bachelor degree may substitute for the required experience on a year for year basis.
Responsibilities
POPULATION SPECIFIC CARENo direct patient care.ESSENTIAL FUNCTIONSAn employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the functions which the employee may be expected to perform.Provides advanced administrative functions and manages processes that support a department and its team members. Contributes to workflow improvement.Provides complex administrative support such as creating presentations, creating meeting agendas, taking notes, creating workflow charts and graphs, and managing department website. Responsible for proofreading and editing written communications with a high degree of complexity.Assists in special department projects as directed by department leadership. May involve tracking project times, compliance, maintaining logs, and communication updates to team or management.Assists in training and orienting team members to department as needed. May include editing and compiling of training documentation.Coordinates accounts payable and accounts receivables or performs purchasing card reconciliations for department. May include: invoice generation and tracking; creating, maintaining and tracking quotes.Coordinates multiple calendars and schedules including leadership and department calendars and events. May coordinate business travel plans.Prepares, distributes, and communicates reports as needed. Assists with documented preparation for grants and contract submittals.May perform some data entry functions into various database systems.Orders, maintains and tracks supplies and inventory.Provides reception support and other administrative support functions including answering and directing phone calls, responding to and sending fax, mail, email communications and providing copy services.Provides customer service support and assistance to patients, families, internal team members and external vendors and partners.Supports patient safety by adhering to all infection control policies and safety guidelines.
Other Information
COMPETENCIESBUILDING CUSTOMER LOYALTY
- Meeting and exceeding internal or external customer expectations while cultivating relationships that secure commitment and trust.COLLABORATING
- Working cooperatively with others to help a team or work group achieve its goals.COMMUNICATION
- Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.CONTINUOUS LEARNING
- Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.DIVERSITY & INCLUSIVITY -
Is sensitive to cultural diversity, race, gender, and other individual differences in the workforce; recognizes the value of diverse perspectives and experiences and fosters a work environment reflective of the community at large.MANAGING WORK
- Effectively managing one's time and resources to ensure that work is completed efficiently.QUALITY ORIENTATION
- Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.Must have a proficient understanding of office equipment and computer software.Must have an advanced proficiency with Microsoft Office Suites applications.SCOPE AND LEVELGuidelines:
Guidelines are generally but not always clearly applicable, requiring the employee to exercise judgment in selecting the most pertinent guideline, interpret precedents, adapt standard practices to differing situations, and recommend alternative actions in situations without precedent.Complexity:
Duties assigned are generally complex and may be of substantial intricacy. Work assignment is performed within an established framework under general instructions but requires simultaneous coordination of assigned functions or projects in various stages of completion.Decision Making:
Exercises judgment and discretion, and is responsible for determining the time, place and sequence of the work performed.Communications:
Contacts with the public or employees where explanatory or interpretive information is exchanged, defended, and gathered and discretion and judgment are required within the parameters of the job function.Supervision Received:
Performs work with minimal supervisory oversight. Under general supervision, the employee receives assignments and is expected to carry them through to completion with substantial independence. Work is reviewed for adherence to instructions, accuracy, completeness, and conformance to standard practice or precedent. Recurring work clearly covered by guidelines may or may not be reviewed.Physical Requirements
Ability to Perform Essential Functions of the JobAudio-Visual: Color Discrimination - FairAudio-Visual: Depth Perception - FairAudio-Visual: Near Vision: GoodAudio-Visual: Far Vision: GoodAudio Visual: Hearing: GoodMotion: Bend : Up to 1/3 of the timeMotion: Reach up to 1/3 of the timeMotion: Carry up to 1/3 of the timeMotion: Pull up to 1/3 of the timeMotion: Push up to 1/3 of the timeWeight Lifted/Force Exerted: Up to 10 lbs. or more up to 1/3 of the timeGeneral Activity: Stand/Walk up to 4hrs a dayUse of hands/feet: Precise Motion Function (or fine manipulation)Work EnvironmentEquipment: telephone, computers, fax machines, copiersExposure: Exposure to blood/body fluid: OccasionalExposure: Exposure to cold/heat: OccasionalExposure: Exposure to infectious disease: OccasionalMental and Emotional Requirements: Manages stress appropriatelyMental and Emotional Requirements: Works with others effectively
Equal Employment Opportunity
It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.Salary InformationAnnual Salary Range (Based on 40 hours worked per week): $46,178.32 to $69,267.49Hourly Salary Range: $22.20 to $33.30
Benefits InformationHere, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.
As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.
Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.