The J. Paul Getty Trust
E-Commerce Coordinator
The J. Paul Getty Trust, Los Angeles, California, United States, 90079
E-Commerce Coordinator
Job Family
Retail and Merchandising
Type
Regular Full-Time
Position Status
Getty Center
Workplace Type
Onsite
Salaried/Hourly
Hourly
Hiring Pay Scale
$26.70 - $34.04 Hourly
Salary
Commensurate with experience and internal equity
Program/Department
Finance and Accounting - 1602-GC Museum Store Operations
Requisition Number
2024-4472
ERRP Eligible
No
Diversity, Equity, Accessibility, and Inclusion at Getty
Getty believes diversity, equity, accessibility, and inclusion are essential to our excellence and to the execution of our mission. The Getty community values differences in the pursuit of inquiry and knowledge, mutual understanding, respect, trust, transparency, and cooperation. We are committed to creating a welcoming workplace that reflects the various backgrounds of the communities we serve and includes individuals who bring a diversity of values and experiences. Individuals of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.
Job Summary
Working under supervision of the E-Commerce Manager, the E-Commerce Coordinator supports day-to-day operations of the Getty e-commerce retail and wholesale websites.
Major Job Responsibilities
Provide support for Getty's two e-commerce sites: direct retail and wholesale
Oversee third-party fulfillment by maintaining inventory levels and product assortmentsAssist with day-to-day site maintenance and content changesCoordinate project list for all e-commerce development projectsCoordinate workflow by setting schedules and priorities for projectsMonitor and report on project progressSupport website metric analysis by running reports for manager as necessaryGenerate daily and monthly sales reportsResponsible for new product creation and ensuring accuracy of all product information on the sitesAssist with maintaining inventory accuracy for online locationAssist in gathering new product information from buyersCoordinate product photographyAssist in the development and merchandise strategy for the online storeProvide expertise and direction for the web fulfillment team on a daily basis as needed, including instructions for orders that require special handling and assisting with fulfillment as neededAs the primary customer contact for online-related inquiries, demonstrate excellent customer service skills via phone and e-mailProvide support and follow-up for orders with risk assessmentMaintain a calendar of e-blasts and other tools to routinely perpetuate and grow businessWill be cross-trained in other areas of retail operationsMay be required to work weekends and holidays
Qualifications
High school diploma/GED; Bachelor's degree preferredMinimum 3-4 years related experience
Knowledge, Skills and Abilities
An ideal candidate will have project management experience with a solid background in the planning, prioritization, and execution of online projectsDemonstrated success in following through and completing projectsExcellent organizational skills and attention to detailAbility to deal with ambiguity and a changing environmentAbility to handle multiple projects and deadlines concurrentlyMust be able to work independently as well as collaboratively with supervisionExperience with web analytics tools like Google AnalyticsE-commerce experience in a non-profit environment (especially a museum setting) is preferredMust have excellent communication skills and interpersonal skills to work with staff, the public, and others outside the organizationDemonstrate creativity in merchandising and marketing the online storeFamiliarity with word processing and spreadsheet software (Word & Excel)Working knowledge of Photoshop and experience creating basic web graphics such as banners is preferredExperience with digital photography and product photography is preferred
Benefits and Perks
Here are just some examples that Getty offers/provides for full-time employees:Medical, Dental, and Vision insurance coverage, starting on date of hire. Getty pays 75%-95% of the premium, depending on the plan selected.403(b) Employee Investment retirement plan - with up to 5% Getty MatchGetty contribution of 6%, on behalf of employee, to 401(a) retirement accountEducational Assistance and professional developmentPaid Vacation, Sick, and Personal Days12 Paid HolidaysMany positions have bi-weekly Off-FridaysOn-Site Fitness Center at Getty CenterCommunity service opportunitiesTo learn more about our comprehensive benefits and long list of perks, go to
Getty HR .
Equal Opportunity Employer
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status.
Job Family
Retail and Merchandising
Type
Regular Full-Time
Position Status
Getty Center
Workplace Type
Onsite
Salaried/Hourly
Hourly
Hiring Pay Scale
$26.70 - $34.04 Hourly
Salary
Commensurate with experience and internal equity
Program/Department
Finance and Accounting - 1602-GC Museum Store Operations
Requisition Number
2024-4472
ERRP Eligible
No
Diversity, Equity, Accessibility, and Inclusion at Getty
Getty believes diversity, equity, accessibility, and inclusion are essential to our excellence and to the execution of our mission. The Getty community values differences in the pursuit of inquiry and knowledge, mutual understanding, respect, trust, transparency, and cooperation. We are committed to creating a welcoming workplace that reflects the various backgrounds of the communities we serve and includes individuals who bring a diversity of values and experiences. Individuals of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.
Job Summary
Working under supervision of the E-Commerce Manager, the E-Commerce Coordinator supports day-to-day operations of the Getty e-commerce retail and wholesale websites.
Major Job Responsibilities
Provide support for Getty's two e-commerce sites: direct retail and wholesale
Oversee third-party fulfillment by maintaining inventory levels and product assortmentsAssist with day-to-day site maintenance and content changesCoordinate project list for all e-commerce development projectsCoordinate workflow by setting schedules and priorities for projectsMonitor and report on project progressSupport website metric analysis by running reports for manager as necessaryGenerate daily and monthly sales reportsResponsible for new product creation and ensuring accuracy of all product information on the sitesAssist with maintaining inventory accuracy for online locationAssist in gathering new product information from buyersCoordinate product photographyAssist in the development and merchandise strategy for the online storeProvide expertise and direction for the web fulfillment team on a daily basis as needed, including instructions for orders that require special handling and assisting with fulfillment as neededAs the primary customer contact for online-related inquiries, demonstrate excellent customer service skills via phone and e-mailProvide support and follow-up for orders with risk assessmentMaintain a calendar of e-blasts and other tools to routinely perpetuate and grow businessWill be cross-trained in other areas of retail operationsMay be required to work weekends and holidays
Qualifications
High school diploma/GED; Bachelor's degree preferredMinimum 3-4 years related experience
Knowledge, Skills and Abilities
An ideal candidate will have project management experience with a solid background in the planning, prioritization, and execution of online projectsDemonstrated success in following through and completing projectsExcellent organizational skills and attention to detailAbility to deal with ambiguity and a changing environmentAbility to handle multiple projects and deadlines concurrentlyMust be able to work independently as well as collaboratively with supervisionExperience with web analytics tools like Google AnalyticsE-commerce experience in a non-profit environment (especially a museum setting) is preferredMust have excellent communication skills and interpersonal skills to work with staff, the public, and others outside the organizationDemonstrate creativity in merchandising and marketing the online storeFamiliarity with word processing and spreadsheet software (Word & Excel)Working knowledge of Photoshop and experience creating basic web graphics such as banners is preferredExperience with digital photography and product photography is preferred
Benefits and Perks
Here are just some examples that Getty offers/provides for full-time employees:Medical, Dental, and Vision insurance coverage, starting on date of hire. Getty pays 75%-95% of the premium, depending on the plan selected.403(b) Employee Investment retirement plan - with up to 5% Getty MatchGetty contribution of 6%, on behalf of employee, to 401(a) retirement accountEducational Assistance and professional developmentPaid Vacation, Sick, and Personal Days12 Paid HolidaysMany positions have bi-weekly Off-FridaysOn-Site Fitness Center at Getty CenterCommunity service opportunitiesTo learn more about our comprehensive benefits and long list of perks, go to
Getty HR .
Equal Opportunity Employer
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status.