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Troon

General Manager

Troon, Wilmington, Delaware, us, 19894


The General Manager is the chief operating officer of the property. The GM will direct and administer all aspects of the operation and coordinates/administers the property’s policies and procedures as defined by the property’s ownership and/or Troon. Successful candidates will have experience in golf management and F&B services.

Compensation:

$80,000 - $85,000 BOE

Qualifications and Knowledge Requirements:

Must have 3-5 years related experience in club management/F&B Operations.A four-year college degree preferredPGA Member, preferredMust have supervisory, coaching and staff development experienceMust have experience in total golf facility management and demonstrated ability to run a professional, efficient, high quality, service-oriented operationMust have a strong business aptitude and passion for the golf business/F&BMust be proficient in the use of Microsoft Word, Excel, Outlook, and PowerPoint

Skills:Must possess exceptional written and verbal communication skillsMust be extremely organized, efficient and detail-orientedMust have exceptional customer service skillsMust be highly motivated, goal driven and self-starterHighly polished interpersonal skills, with the ability to connect with people easily and quicklyMust have skill to exercise good independent judgment in assessing situations and making decisionsAbility to establish and maintain effective working relationshipsMust have understanding of F&B operations.

Responsibilities:Develops, maintains and administers a sound business and organizational plan for the property which includes an operating/capital budget and marketing planHires, develops and supervises all key management employees of the propertyConsistently assures that the property is operated in accordance with all applicable local, state and federal lawsOversees the care and maintenance of the property’s physical assets and facilitiesAssists in the creation and coordination of the property’s marketing strategy in conjunction with the designated Troon Marketing and Sales DirectorsWorks with the appropriate department managers to create and conduct player development programs to attract golfers to the facilityEnsures the highest standards for food, beverage, sports, recreation activities and other property servicesAnalyzes financial statements (income and expenses) relative to budgeted goals and takes corrective measures as necessaryWorks with department heads (where applicable) to schedule, supervise and direct the work of all property employeesMaintaining positive and productive relationships between the golf facility and its board of directors, golfers, guests, employees, community, government and industryParticipates in outside activities that are judged appropriate by the Regional VP/Manager to enhance the presence of the property in the local communityPerform other duties as assigned by supervisor or managerEnsures F&B standards are exceeded.Works with F&B Director and Chef to manage F&B operations.

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