York College of Pennsylvania
PT Campus Safety Dispatcher
York College of Pennsylvania, York, Pennsylvania, United States, 17404
Location :
York, PA
Job Type:
Staff, Part Time
Job Number:
202400041
Division:
Campus Safety
Department:
Campus Safety
Opening Date:
05/02/2024
Closing Date:
9/22/2024 11:59 PM Eastern
Position Summary
DESCRIPTION:Responsible for dispatching Campus Safety Police Officers, Auxiliary Safety Officers, and Student Security Officers to routine and emergency calls for service via clear and concise two-way radio communication; receiving routine and emergency telephone calls and messages in an accurate, confident and professional manner; monitoring of college video surveillance system, fire/panic alarms, and other safety systems; and keeping accurate dispatch call logs and records.
OUTCOME:Operation of an efficient, professional and customer service oriented Dispatch and Campus Information Center for York College.Essential Functions
Dispatch campus officers to routine and emergency calls for service via two-way radio communications and interact with York County 911 when necessary 30%Receive routine and emergency Campus Safety telephone calls for service in an accurate, confident and professional manner and transfer all incoming telephone calls to the York College switchboard in a pleasant, friendly and courteous manner 25%Keep accurate dispatch call logs and records 10%Monitor college video surveillance system and other alarm systems 10%Utilize the campus parking database, call recording and playback systems 5%Monitor LiveSafe App 5%Coordinate fleet vehicle reservations, stock dispatch office supplies, post dispatcher time sheets, college calendars, and department personnel schedules, and make sure department and dispatch databases and information are kept updated 5%Maintain a clean working environment 3%Send emergency alerts and LiveSafe push notifications when necessary 3%Assist and direct visitors at the CIC 2%Issue keys to campus fleet vehicles and make sure proper paperwork is assigned and turned back in 2%Experience and Education Required
High school diploma or equivalent requiredExperience in telecommunications, two-way radio communications, public safety, emergency services or law enforcement preferredCurrent NAED Emergency Telecommunicator certification preferredRequired Skills and Qualifications
Must pass a comprehensive background investigationMust be able to handle confidential and protected dataMust become familiar with Campus Safety operations, policies, procedures and campus locationsMust be able to obtain NAED Emergency Telecommunicator Certification within 90 days of hire or appointmentAbility to operate radio equipment, automatic switchboard, telephones, computers, CCTV cameras, call recording and other monitoring equipment required in a modern emergency communications centerAbility to work well with others and interact tactfully with other people; good interpersonal skillsAbility to work under pressure and remain calm during high stress and emergency situationsAbility to type, speak clearly and professionally, write legibly and spell correctlyAbility to instruct others on the use and operation of all Dispatch and CIC equipment when requestedAbility to obtain JNET and C.L.E.A.N. access/certification
Additional Information
York College of Pennsylvania is an and For a copy of York College's Annual Security Report, you may contact the Office of Campus Safety or visit the website:
Part-time employees are eligible to make elective retirement contributions on a pretax basis as described in the college's Retirement Benefit Plan.
To learn more details, visit our
01
Do you possess a High School diploma or equivalent?
YesNo
02
Do you have any experience in telecommunications, two-way radio communications, public safety, emergency services or law enforcement?
YesNo
03
Do you possess current/expired public safety dispatch or emergency telecommunication certification?
YesNo
04
Are you proficient in using multiple computer programs, windows and monitors simultaneously?
YesNo
05
Are you available for training Monday-Friday? (Approximately 3 weeks, days and/or evenings)
YesNo
Required Question
York, PA
Job Type:
Staff, Part Time
Job Number:
202400041
Division:
Campus Safety
Department:
Campus Safety
Opening Date:
05/02/2024
Closing Date:
9/22/2024 11:59 PM Eastern
Position Summary
DESCRIPTION:Responsible for dispatching Campus Safety Police Officers, Auxiliary Safety Officers, and Student Security Officers to routine and emergency calls for service via clear and concise two-way radio communication; receiving routine and emergency telephone calls and messages in an accurate, confident and professional manner; monitoring of college video surveillance system, fire/panic alarms, and other safety systems; and keeping accurate dispatch call logs and records.
OUTCOME:Operation of an efficient, professional and customer service oriented Dispatch and Campus Information Center for York College.Essential Functions
Dispatch campus officers to routine and emergency calls for service via two-way radio communications and interact with York County 911 when necessary 30%Receive routine and emergency Campus Safety telephone calls for service in an accurate, confident and professional manner and transfer all incoming telephone calls to the York College switchboard in a pleasant, friendly and courteous manner 25%Keep accurate dispatch call logs and records 10%Monitor college video surveillance system and other alarm systems 10%Utilize the campus parking database, call recording and playback systems 5%Monitor LiveSafe App 5%Coordinate fleet vehicle reservations, stock dispatch office supplies, post dispatcher time sheets, college calendars, and department personnel schedules, and make sure department and dispatch databases and information are kept updated 5%Maintain a clean working environment 3%Send emergency alerts and LiveSafe push notifications when necessary 3%Assist and direct visitors at the CIC 2%Issue keys to campus fleet vehicles and make sure proper paperwork is assigned and turned back in 2%Experience and Education Required
High school diploma or equivalent requiredExperience in telecommunications, two-way radio communications, public safety, emergency services or law enforcement preferredCurrent NAED Emergency Telecommunicator certification preferredRequired Skills and Qualifications
Must pass a comprehensive background investigationMust be able to handle confidential and protected dataMust become familiar with Campus Safety operations, policies, procedures and campus locationsMust be able to obtain NAED Emergency Telecommunicator Certification within 90 days of hire or appointmentAbility to operate radio equipment, automatic switchboard, telephones, computers, CCTV cameras, call recording and other monitoring equipment required in a modern emergency communications centerAbility to work well with others and interact tactfully with other people; good interpersonal skillsAbility to work under pressure and remain calm during high stress and emergency situationsAbility to type, speak clearly and professionally, write legibly and spell correctlyAbility to instruct others on the use and operation of all Dispatch and CIC equipment when requestedAbility to obtain JNET and C.L.E.A.N. access/certification
Additional Information
York College of Pennsylvania is an and For a copy of York College's Annual Security Report, you may contact the Office of Campus Safety or visit the website:
Part-time employees are eligible to make elective retirement contributions on a pretax basis as described in the college's Retirement Benefit Plan.
To learn more details, visit our
01
Do you possess a High School diploma or equivalent?
YesNo
02
Do you have any experience in telecommunications, two-way radio communications, public safety, emergency services or law enforcement?
YesNo
03
Do you possess current/expired public safety dispatch or emergency telecommunication certification?
YesNo
04
Are you proficient in using multiple computer programs, windows and monitors simultaneously?
YesNo
05
Are you available for training Monday-Friday? (Approximately 3 weeks, days and/or evenings)
YesNo
Required Question