Brown & Brown Insurance
Employee Benefits Operations Leader
Brown & Brown Insurance, Fort Lauderdale, Florida, us, 33336
Company Culture:
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Position:
Brown & Brown is seeking an Employee Benefits Operations Leader for our office in Fort Lauderdale, Florida.
Main Function:
To lead the operations teammates of the Employee Benefits Department toward the achievement of profitable growth and quality service to the Agency's clients.
Essential Duties and Functions:
Responsible for the productivity, quality, and staffing of the Employee Benefits operations unit. Identify training needs and developmental requirements for personnel, directly assisting in the motivation, training, and professional development of the staff.
Oversight of all Quality Control policies and guidelines; responsible as a Quality Control liaison with the Regional Operations Team.
Maintain and implement services necessary to retain and grow overall client base and department revenue.
Development of carrier/third party administrator relations including strategic alliances to provide needed services to clients for retention and new business.
Provide sales support by identifying and implementing technology enhancements, securing national and regional benchmarking data, producing annual stewardship reports, and assisting with problem resolution.
Other Duties and Responsibilities:
Assist with the design and implementation of marketing strategies.
Support the development and implementation of sales programs related to both new business and account penetration.
Assure quality of service is delivered and fully meets clients' needs.
Promote services that support revenue growth.
Determine staffing plans including staff requirements, recruiting specifications, compensation, training, and professional development.
Enhance the Agency's presence in the industry and community by active participation/membership in social, civic, and industry associations.
Prepare annual operations plan with recommendations to improve service and operational efficiency.
Work with Team Leader and Producers to provide successful approaches and tactics for new business production and client retention.
Keep abreast of industry developments and communicate relevant information to Agency personnel.
Skills and Abilities:
Interpersonal, leadership, and administrative skills.
Good verbal and written communication skills, with the ability to show creativity in presentations.
High level of reliability and dependability.
Able to deal with tasks in an organized and prioritized manner.
Capable of making independent decisions as required.
Required Education and Experience:
College degree preferred.
Five years or more of industry-related work experience.
Demonstrated outstanding entrepreneurial and leadership roles in previous work.
Florida 215 License required.
Previous experience in the Employee Benefits field is highly desired.
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
#J-18808-Ljbffr
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Position:
Brown & Brown is seeking an Employee Benefits Operations Leader for our office in Fort Lauderdale, Florida.
Main Function:
To lead the operations teammates of the Employee Benefits Department toward the achievement of profitable growth and quality service to the Agency's clients.
Essential Duties and Functions:
Responsible for the productivity, quality, and staffing of the Employee Benefits operations unit. Identify training needs and developmental requirements for personnel, directly assisting in the motivation, training, and professional development of the staff.
Oversight of all Quality Control policies and guidelines; responsible as a Quality Control liaison with the Regional Operations Team.
Maintain and implement services necessary to retain and grow overall client base and department revenue.
Development of carrier/third party administrator relations including strategic alliances to provide needed services to clients for retention and new business.
Provide sales support by identifying and implementing technology enhancements, securing national and regional benchmarking data, producing annual stewardship reports, and assisting with problem resolution.
Other Duties and Responsibilities:
Assist with the design and implementation of marketing strategies.
Support the development and implementation of sales programs related to both new business and account penetration.
Assure quality of service is delivered and fully meets clients' needs.
Promote services that support revenue growth.
Determine staffing plans including staff requirements, recruiting specifications, compensation, training, and professional development.
Enhance the Agency's presence in the industry and community by active participation/membership in social, civic, and industry associations.
Prepare annual operations plan with recommendations to improve service and operational efficiency.
Work with Team Leader and Producers to provide successful approaches and tactics for new business production and client retention.
Keep abreast of industry developments and communicate relevant information to Agency personnel.
Skills and Abilities:
Interpersonal, leadership, and administrative skills.
Good verbal and written communication skills, with the ability to show creativity in presentations.
High level of reliability and dependability.
Able to deal with tasks in an organized and prioritized manner.
Capable of making independent decisions as required.
Required Education and Experience:
College degree preferred.
Five years or more of industry-related work experience.
Demonstrated outstanding entrepreneurial and leadership roles in previous work.
Florida 215 License required.
Previous experience in the Employee Benefits field is highly desired.
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
#J-18808-Ljbffr