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Electra's Restaurant

General Manager

Electra's Restaurant, Shelburne, Vermont, us, 05482


Front Of House Manager

– Electra's is seeking a creative, hands-on professional to join our team in a leadership capacity. The right candidate needs to be competent in all aspects of managing a high-end restaurant environment. Full-time duties include staff mentoring, scheduling & onboarding using 7Shifts, operations of POS system (SpotOn), and inputting new menu items & offerings. Working with the Bar Manager & Chef to give back to the community.

The right candidate will be capable of inspiring others to reach the next level both by personal example and by facilitating an atmosphere of teamwork and esprit de corps. Excellent hands-on customer service skills and a positive attitude are a must for this position. Looking for a person who will uphold the integrity of our brand with top-notch service. Enjoy getting to know our amazing customers and offering unreasonable hospitality.

If you're up for the challenge, an attractive compensation package (commensurate with experience) is offered, including: paid vacation time, 401K participation with 4% match, health insurance, vision insurance, and dental insurance. Performance & profit-based bonus, 50% discount at all locations, and other benefits as offered from time to time.

Please provide cover letter, resume, and references.

Front of House Manager Mission Statement : A Manager runs the front of the house for a restaurant and ensures the food meets quality standards and is sent out on time. Much of a FOH Manager’s time is spent monitoring the performance of the front of house staff. The FOH Manager observes the service quality and also makes sure that all safety and sanitation rules are being followed. We are looking for a Front of House Manager to run the service side of the restaurant. You will hire and train servers, bussers, and hosts/hostesses, and ensure that the front-of-house (FOH) runs smoothly. You are ultimately responsible for customer satisfaction, so you must make sure your staff is providing excellent customer service. You must also facilitate a smooth line of communication between the servers and the kitchen. Our ideal candidate has several years of experience working in restaurants, preferably with some time spent in a supervisory role. Keep the day-to-day operations running smoothly.

A strong base of:

Emotional intelligence

Leadership skills

Interpersonal skills

Conflict resolution

Attention to detail

Financial understanding

Physical stamina to withstand a full shift potentially on their feet

Hire and train FOH staff

Set and maintain a shift schedule using 7Shifts app

Oversee day-to-day operations in the FOH

Ensure customer satisfaction by quickly fixing any issues

Make sure that the hygiene of FOH staff and uniforms are cleaned, pressed, and professional

Enforce alcohol laws

Minimum 5 years of experience in fine dining

Capability to multi-task

Ability to take direction

Ability to work with composure under pressure

Possess problem-solving skills, self-motivation, and organization

An effective leader who is able to effectively control his/her time management

Excellent oral communication and interpersonal skills

Must have basic knowledge of Excel spreadsheets and Word software

Must have knowledge of using POS system (Touchbistro)

Having knowledge of OpenTable, an online reservation system, is a plus

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

Employee discount

Paid time off

Shift:

4-hour shift

8-hour shift

Day shift

Evening shift

Morning shift

Night shift

Experience:

Food & beverage: 10 years (Required)

Management: 5 years (Required)

Ability to Relocate:

Shelburne, VT 05482: Relocate before starting work (Required)

Work Location: In person

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