Sealaska
SHI - Retail Director
Sealaska, Juneau, Alaska, us, 99812
Job SummaryThe objective of this position is to manage and operate the Sealaska Heritage Institute Retail Store with guidance from the President and Chief of Operations on vision & goals. This position is responsible for overseeing the entire retail operations and for managing staff, developing strategies for sales, and managing customer satisfaction levels.Duties/Responsibilities
Manage staffing of seasonal employees and motivate the team to increase sales and ensure efficiency.Manage stock levels and make key decisions about stock control; attend trade shows and identify additional buying opportunities.Use information technology to record sales figures for data analysis and forward planning; analyze sales figures and forecast future sales; and interpret trends to facilitate planning.Ensure retail store meets high standards for quality, customer service and health and safety through regularly touring sales floor.Keep informed of new products, services and other general information of interest to customers and organize special promotions, displays and events.Maintain awareness of market trends in the retail industry, understand forthcoming customer initiatives and monitor what local competitors are doing.Initiate changes to improve the business, e.g. revise opening hours to ensure the store can compete effectively in the local market.Manage and oversee retail store budget and objectives.Maintain relations with artists, purchase artwork directly from artists.Monitor store for theft prevention.Maintain online store presence and manage online orders.Perform other job-related duties and responsibilities as may be assigned from time to time.Required Skills
Demonstrated effective verbal, writing, and interpersonal communication skills.Knowledge of Northwest Coast culture and Art.Strong organizational and planning skills.Ability to supervise and direct retail store staff.Competence in profit/loss strategy.Strong initiative.Supervisory Responsibility
This position will supervise all store staff.Work Environment
This position’s duties are performed at the Walter Soboleff Building. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines as well as ladders, point of sale equipment, and merchandise.Physical Demands
While performing the duties of this job, the employee is regularly required to verbally communicate. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, and climbing all day. The employee must frequently lift and/or move objects up to 20 pounds and occasionally lift and/or move objects up to 50 pounds.About this Role
This is a full-time benefited position. Store hours vary by season and this position can expect to work extra time during the tourist season. Occasional travel to trade or buying shows may be required.Required Education and Experience
Bachelor’s degree or demonstrated retail management experience.2 years of supervisory experience.5 years of retail experience.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Review the Benefits associated with this position:
https://www.sealaska.com/benefits/Who is Sealaska? Established in 1972, Sealaska is the Alaska Native regional corporation for Southeast Alaska. Our 23,000 shareholders are Tlingit, Haida and Tsimshian people with more than 10,000 years of ancestral ties to the oceans, forests and communities of Southeast Alaska. We serve the twin goals of economic prosperity and environmental protection. Sealaska Heritage Institute is an affiliate of Sealaska.We are committed to providing the best possible climate for maximum development and goal achievement for all our employees. As a subsidiary of a Native-owned company, Sealaska Heritage Institute is proud to promote an inclusive and diverse workplace, with respect for the cultural traditions in the communities where we operate.Sealaska Heritage Institute is an equal opportunity employer. All applicants are considered without regard to race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. However, preference may be extended to an enrolled member of a federally-recognized Indian Tribe.
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Manage staffing of seasonal employees and motivate the team to increase sales and ensure efficiency.Manage stock levels and make key decisions about stock control; attend trade shows and identify additional buying opportunities.Use information technology to record sales figures for data analysis and forward planning; analyze sales figures and forecast future sales; and interpret trends to facilitate planning.Ensure retail store meets high standards for quality, customer service and health and safety through regularly touring sales floor.Keep informed of new products, services and other general information of interest to customers and organize special promotions, displays and events.Maintain awareness of market trends in the retail industry, understand forthcoming customer initiatives and monitor what local competitors are doing.Initiate changes to improve the business, e.g. revise opening hours to ensure the store can compete effectively in the local market.Manage and oversee retail store budget and objectives.Maintain relations with artists, purchase artwork directly from artists.Monitor store for theft prevention.Maintain online store presence and manage online orders.Perform other job-related duties and responsibilities as may be assigned from time to time.Required Skills
Demonstrated effective verbal, writing, and interpersonal communication skills.Knowledge of Northwest Coast culture and Art.Strong organizational and planning skills.Ability to supervise and direct retail store staff.Competence in profit/loss strategy.Strong initiative.Supervisory Responsibility
This position will supervise all store staff.Work Environment
This position’s duties are performed at the Walter Soboleff Building. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines as well as ladders, point of sale equipment, and merchandise.Physical Demands
While performing the duties of this job, the employee is regularly required to verbally communicate. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, and climbing all day. The employee must frequently lift and/or move objects up to 20 pounds and occasionally lift and/or move objects up to 50 pounds.About this Role
This is a full-time benefited position. Store hours vary by season and this position can expect to work extra time during the tourist season. Occasional travel to trade or buying shows may be required.Required Education and Experience
Bachelor’s degree or demonstrated retail management experience.2 years of supervisory experience.5 years of retail experience.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Review the Benefits associated with this position:
https://www.sealaska.com/benefits/Who is Sealaska? Established in 1972, Sealaska is the Alaska Native regional corporation for Southeast Alaska. Our 23,000 shareholders are Tlingit, Haida and Tsimshian people with more than 10,000 years of ancestral ties to the oceans, forests and communities of Southeast Alaska. We serve the twin goals of economic prosperity and environmental protection. Sealaska Heritage Institute is an affiliate of Sealaska.We are committed to providing the best possible climate for maximum development and goal achievement for all our employees. As a subsidiary of a Native-owned company, Sealaska Heritage Institute is proud to promote an inclusive and diverse workplace, with respect for the cultural traditions in the communities where we operate.Sealaska Heritage Institute is an equal opportunity employer. All applicants are considered without regard to race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. However, preference may be extended to an enrolled member of a federally-recognized Indian Tribe.
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