Della Infotech
Graphic Artist - Level 4
Della Infotech, New London, Connecticut, us, 06320
This is Us
The State of Connecticut is embarking upon a digital transformation to uplift the lives and well-being of our residents, businesses, and employees. Our goal is to improve access to our programs and services, making interaction with government easier. When you join the Connecticut Digital Service, you'll be part of a team creating simple experiences personalized for everyone. If you enjoy solving complex problems with a curious, supportive, high-performing team, then the State of Connecticut is the place for you.
Is This You?
Innovation. You enjoy designing services, products, websites, and graphics tied to existing and new digital products.
Big Picture Thinking. You strive to improve internal processes and externally facing solutions.
User-centric. You derive joy from working with people to drive user-centered research and testing.
Embrace Change. You have experience thinking outside of the box, understand the perspectives of others, interpret, and validate with data.
Service-Oriented. You are passionate about government innovation and improving services for citizens.
About the Role
The UI/UX Designer will work closely with our cross-functional project team focused on building and improving the State of Connecticut's digital government services. The UI/UX Designer will support the mission by developing and implementing service design, graphic design, and website design with new and ongoing projects. Furthermore, the UI/UX Designer will work with the team to implement user-centric analysis and testing methodologies to improve each digital product.
An ideal candidate should be a talented and knowledgeable designer with fresh, creative ideas, and an excellent eye for detail. In addition to understanding user experience design and development methodologies, the candidate should also have experience working in an Agile environment.
Experiences Required for This Role
User Centered Service Design - At least 5 years of experience and use cases with the following:Building and communicating understandings of the users and their behaviorWorking with a cross-functional team to prioritize work to meet user needsProviding insights on how users interact with the service or productDesigning and redesigning servicesWebsite & Graphic Design - At least 5 years of experience and use cases with the following:
A portfolio of work including examples of at least 2 real-time projectsUnderstanding of design thinking and design principals related to designing and developing graphics, user interface, user experience, content for website development, social media and printDesigning layouts, typography, line composition, color, and other graphic design fundamentalsPerforms the most complex duties in design and preparation of electronic graphic artwork using various mediaUnderstanding component-based development within a CMSExperience in responsive development across all media platforms: web, mobile, etc.Experience working with an enterprise CMS platform such as Sitecore, Adobe Experience Manager, Drupal, Joomla, etc.Coding experience and understanding HTML 5, Bootstrap 4.0+, CSS 3Understanding of image optimization for web and mobileConfers with supervisors and others as to most appropriate media and method of designPerforms a full range of graphic art activityDesign and maintain websitesUser Acceptance Testing - At least 3 years of experience and use cases with the following:
Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needsHelping to discover problems while the service is being developed, not once it is liveChecking the operating environment to make sure test results are validHelping increase user and agency confidence in future service or product deliveryHelping reduce the risk of reputational damageRecruiting and leading testing groups; running research sessions with usersUnderstanding accessibility issues and engage with team to build with equalityDigital Platforms, Tools, & Discipline - At least 3 years of experience and use cases with the following:
Working with enterprise scale digital platforms and productsUsing of productivity and analysis tools to manage iterative delivery, such as JIRA, Google Analytics, Git Repository, MS TEAMS, ConfluenceExperience working in the Agile development methodologyPerformance in Complex Situations - At least 3 years of experience and user cases with the following:
Communication and collaboration with state-wide partnersEncouraging of an interactive, cooperative, collaborative, and customer-focused work environmentComfort in blazing a path through an ambiguous work environmentJudgement fitting to the ever-changing environmentGovernment-specific task managementKnowledge, Skills and Ability
UI/UX Design
Experience in designing, managing, and optimizing websitesExperience working in an enterprise component-based CMSExperience in wireframing, prototyping, mock-up creation, IA mapping, user flowsProficiency in HTML 5, Bootstrap 4.0+, CSS 3Proficiency in Adobe Creative Suite: including Adobe XD, InDesign, Illustrator, and PhotoshopProficiency in Zeplin, Sketch, MiroAn understanding of social media management and content creationUnderstanding of image and video optimization for online mediaUnderstanding and application of visual design principalsUnderstanding responsive designExperience in Agile development processUser Acceptance Testing
Knowledge of best practices for user experience research and testingWillingness to participate ethnographic research and interviewsPerformance in Complex Situations
Ability to distill complex concepts into simple ideasExceptional verbal and written communication skillsDemonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwardsComfort in blazing a path through an ambiguous work environmentPrioritization, organization, and triage in an independent environmentUnderstanding of the Agile development processTeam Player
Supporting teammates' skills and behaviors development and deliveryCommunication and collaboration with state-wide partnersCreative and analytical thinking with strong problem-solving skillsJudgement in dealing effectively and diplomatically with government staffAbility to maintain strict confidentialityPreferred Skills & Qualifications
An associate degree or higher in UI/UX design, HCI design, graphic design, web design, or web development5 years professional experience in web design, graphic design, web developmentA portfolio of work including 2 examples of real-time work1 year of user-centered design1 year of user research and analytics1 year of customer relationship management platforms such as Salesforce1 year of web content management platforms such as SitecoreAdministrative Considerations
The UI/UX Designer will work as part of an iterative team using agile sprints. Work will be assigned based on items in the product backlog associated with Website Improvements. These tasks may be adjusted, reduced, or expanded as the project progresses through various phases. The contract employee shall be expected to maintain and provide written documentation on any work performed in conjunction with this engagement.
The engagement will be for a term of up to 12 months. All work will be performed in eight (8) hour shifts, Monday to Friday, excluding State holidays. If workflow dictates an on-site presence is not needed, consultant may work remotely. All extended remote work will need approval by Chief Digital Officer or the designated manager. Payment will be on a time and material basis and paid only for hours worked. Travel to various state offices will be required. State Agencies are in downtown Hartford and the Greater Hartford area. Local Travel Reimbursement is not provided.
Use of State Resources: The contractor will share a dedicated office space and will be provided with all computer hardware and software needed to execute and perform the duties for this program.
Security/Privacy Considerations: Information accessible by the contractor may be sensitive, confidential, or subject to the Privacy Act and/or HIPAA considerations. Contractor personnel must be familiar with and comply with the provisions of appropriate regulations and/or instructions. Signing of a confidentiality agreement will be required. Daily sign-in to the facility may be required. The contractor employee must always display an access badge while present in state facilities. A background check will be required.
Contact:Max Gigle, Program ManagerDepartment of Administrative ServicesOffice of Digital Services450 Columbus BoulevardHartford, CT 06103
Location Requirements
Candidate must be local or willing to commute or relocate.No preferenceAdditional Location Details (City, State) :
Background Verification
Minimum Verification Requirements
Please complete the following verifications with Infocubic upon candidate's selection. Additional verifications may be identified by the agency.
Global Monitor CheckSocial Security Address SearchFederal Criminal HistoryState Criminal HistoryCounty Criminal HistoryCivil Upper Court HistoryEmployment Verification (7 years include current employer)Education Verification (highest degree completed)National Sex Offender Registry
Professional License: Does this position require a professional license validation?No(Suppliers Only)To order, click on the link to the right:
Order Standard Background VerificationType Category Qualification Description Competency Required Skills Design Adobe Photoshop Proficient (4-6 Years) No Skills Design User Experience Design (UX) Proficient (4-6 Years) No Skills Others Digital Skills Training Designer Proficient (4-6 Years) No
The State of Connecticut is embarking upon a digital transformation to uplift the lives and well-being of our residents, businesses, and employees. Our goal is to improve access to our programs and services, making interaction with government easier. When you join the Connecticut Digital Service, you'll be part of a team creating simple experiences personalized for everyone. If you enjoy solving complex problems with a curious, supportive, high-performing team, then the State of Connecticut is the place for you.
Is This You?
Innovation. You enjoy designing services, products, websites, and graphics tied to existing and new digital products.
Big Picture Thinking. You strive to improve internal processes and externally facing solutions.
User-centric. You derive joy from working with people to drive user-centered research and testing.
Embrace Change. You have experience thinking outside of the box, understand the perspectives of others, interpret, and validate with data.
Service-Oriented. You are passionate about government innovation and improving services for citizens.
About the Role
The UI/UX Designer will work closely with our cross-functional project team focused on building and improving the State of Connecticut's digital government services. The UI/UX Designer will support the mission by developing and implementing service design, graphic design, and website design with new and ongoing projects. Furthermore, the UI/UX Designer will work with the team to implement user-centric analysis and testing methodologies to improve each digital product.
An ideal candidate should be a talented and knowledgeable designer with fresh, creative ideas, and an excellent eye for detail. In addition to understanding user experience design and development methodologies, the candidate should also have experience working in an Agile environment.
Experiences Required for This Role
User Centered Service Design - At least 5 years of experience and use cases with the following:Building and communicating understandings of the users and their behaviorWorking with a cross-functional team to prioritize work to meet user needsProviding insights on how users interact with the service or productDesigning and redesigning servicesWebsite & Graphic Design - At least 5 years of experience and use cases with the following:
A portfolio of work including examples of at least 2 real-time projectsUnderstanding of design thinking and design principals related to designing and developing graphics, user interface, user experience, content for website development, social media and printDesigning layouts, typography, line composition, color, and other graphic design fundamentalsPerforms the most complex duties in design and preparation of electronic graphic artwork using various mediaUnderstanding component-based development within a CMSExperience in responsive development across all media platforms: web, mobile, etc.Experience working with an enterprise CMS platform such as Sitecore, Adobe Experience Manager, Drupal, Joomla, etc.Coding experience and understanding HTML 5, Bootstrap 4.0+, CSS 3Understanding of image optimization for web and mobileConfers with supervisors and others as to most appropriate media and method of designPerforms a full range of graphic art activityDesign and maintain websitesUser Acceptance Testing - At least 3 years of experience and use cases with the following:
Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needsHelping to discover problems while the service is being developed, not once it is liveChecking the operating environment to make sure test results are validHelping increase user and agency confidence in future service or product deliveryHelping reduce the risk of reputational damageRecruiting and leading testing groups; running research sessions with usersUnderstanding accessibility issues and engage with team to build with equalityDigital Platforms, Tools, & Discipline - At least 3 years of experience and use cases with the following:
Working with enterprise scale digital platforms and productsUsing of productivity and analysis tools to manage iterative delivery, such as JIRA, Google Analytics, Git Repository, MS TEAMS, ConfluenceExperience working in the Agile development methodologyPerformance in Complex Situations - At least 3 years of experience and user cases with the following:
Communication and collaboration with state-wide partnersEncouraging of an interactive, cooperative, collaborative, and customer-focused work environmentComfort in blazing a path through an ambiguous work environmentJudgement fitting to the ever-changing environmentGovernment-specific task managementKnowledge, Skills and Ability
UI/UX Design
Experience in designing, managing, and optimizing websitesExperience working in an enterprise component-based CMSExperience in wireframing, prototyping, mock-up creation, IA mapping, user flowsProficiency in HTML 5, Bootstrap 4.0+, CSS 3Proficiency in Adobe Creative Suite: including Adobe XD, InDesign, Illustrator, and PhotoshopProficiency in Zeplin, Sketch, MiroAn understanding of social media management and content creationUnderstanding of image and video optimization for online mediaUnderstanding and application of visual design principalsUnderstanding responsive designExperience in Agile development processUser Acceptance Testing
Knowledge of best practices for user experience research and testingWillingness to participate ethnographic research and interviewsPerformance in Complex Situations
Ability to distill complex concepts into simple ideasExceptional verbal and written communication skillsDemonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwardsComfort in blazing a path through an ambiguous work environmentPrioritization, organization, and triage in an independent environmentUnderstanding of the Agile development processTeam Player
Supporting teammates' skills and behaviors development and deliveryCommunication and collaboration with state-wide partnersCreative and analytical thinking with strong problem-solving skillsJudgement in dealing effectively and diplomatically with government staffAbility to maintain strict confidentialityPreferred Skills & Qualifications
An associate degree or higher in UI/UX design, HCI design, graphic design, web design, or web development5 years professional experience in web design, graphic design, web developmentA portfolio of work including 2 examples of real-time work1 year of user-centered design1 year of user research and analytics1 year of customer relationship management platforms such as Salesforce1 year of web content management platforms such as SitecoreAdministrative Considerations
The UI/UX Designer will work as part of an iterative team using agile sprints. Work will be assigned based on items in the product backlog associated with Website Improvements. These tasks may be adjusted, reduced, or expanded as the project progresses through various phases. The contract employee shall be expected to maintain and provide written documentation on any work performed in conjunction with this engagement.
The engagement will be for a term of up to 12 months. All work will be performed in eight (8) hour shifts, Monday to Friday, excluding State holidays. If workflow dictates an on-site presence is not needed, consultant may work remotely. All extended remote work will need approval by Chief Digital Officer or the designated manager. Payment will be on a time and material basis and paid only for hours worked. Travel to various state offices will be required. State Agencies are in downtown Hartford and the Greater Hartford area. Local Travel Reimbursement is not provided.
Use of State Resources: The contractor will share a dedicated office space and will be provided with all computer hardware and software needed to execute and perform the duties for this program.
Security/Privacy Considerations: Information accessible by the contractor may be sensitive, confidential, or subject to the Privacy Act and/or HIPAA considerations. Contractor personnel must be familiar with and comply with the provisions of appropriate regulations and/or instructions. Signing of a confidentiality agreement will be required. Daily sign-in to the facility may be required. The contractor employee must always display an access badge while present in state facilities. A background check will be required.
Contact:Max Gigle, Program ManagerDepartment of Administrative ServicesOffice of Digital Services450 Columbus BoulevardHartford, CT 06103
Location Requirements
Candidate must be local or willing to commute or relocate.No preferenceAdditional Location Details (City, State) :
Background Verification
Minimum Verification Requirements
Please complete the following verifications with Infocubic upon candidate's selection. Additional verifications may be identified by the agency.
Global Monitor CheckSocial Security Address SearchFederal Criminal HistoryState Criminal HistoryCounty Criminal HistoryCivil Upper Court HistoryEmployment Verification (7 years include current employer)Education Verification (highest degree completed)National Sex Offender Registry
Professional License: Does this position require a professional license validation?No(Suppliers Only)To order, click on the link to the right:
Order Standard Background VerificationType Category Qualification Description Competency Required Skills Design Adobe Photoshop Proficient (4-6 Years) No Skills Design User Experience Design (UX) Proficient (4-6 Years) No Skills Others Digital Skills Training Designer Proficient (4-6 Years) No