Logo
Atlas Insurance Agency

Surety Manager

Atlas Insurance Agency, Honolulu, Hawaii, United States, 96814


Summary:

Provide leadership, coordination and control which supports the corporate direction of the Surety Department. Responsible for the development of surety policies and procedures, supervision of departmental staff, and the development and maintenance of a growing, profitable book of surety business. Initiate, service and retain business with professionalism, integrity and a sense of urgency in accordance with agency’s policies and procedures. Perform all duties under minimal supervision.

Duties:

Oversees Surety book of business and grows department revenue.

Develops and executes a marketing plan to bring new surety business into the Company.

Underwrites new and renewal business to a profitable bottom line.

Researches and implements new products.

Maintains good relations with carriers to foster strong ties.

Plans, proposes, develops and implements programs and policies that will promote the effective and efficient implementation of the Company’s strategic plan, goals and objectives.

Provides input on division objectives, direct priorities and establishes new policies and procedures.

Resolves disputes in a diplomatic manner while maintaining the high standards expected.

Provides interpretation and rulings on policy for staff and ensures both the principle and the detail of the policy is administered.

Develops, monitors the operational budget of the department.

Holds staff meetings with key personnel to consider operational plans, priorities, status of projects and related matters.

Makes decisions on hiring, discipline and promotion of employees, authorizes leave and overtime and completes performance reviews.

Establishes and maintains effective working relationships with business officials, vendors, clients and customers to foster strong ties.

Develops and supports policies and procedures relating to internal operations.

Monitors workload/backlog and recommends and implements problem resolution.

Develops work flow processes to address issues and provides training to implement process.

Directs and participates in the recruitment and training of new employees.

Initiates new clients according to agency’s guidelines.

Secures complete information and works with Account Managers to prepare appropriate applications.

Prepares insurance marketing plans and coordinates marketing efforts with Account Managers for all surety accounts with various carriers. Effectively negotiates premiums, policy terms and conditions on behalf of clients.

Works with Account Manager to prepare proposals for clients.

Handles phone requests from clients and insurance carriers.

Develops, pursues and achieves approved individual Atlas-related goals as defined in personal business plan.

Submits required reports in a timely manner.

Maintains client files and makes client contacts as needed.

Remains up-to-date on rates, forms and coverage changes through bulletins and circulars from insurance carriers through the utilization of online resources.

Assists other team members as needed to meet agency, team, and individual goals; be a team player.

Assists in solving customer's problems.

Effectively understands marketplace and changing market conditions. Keeps abreast of trends and techniques to maintain a competitive status.

Adheres to and complies with established agency procedures.

Solicits account renewals on behalf of the agency.

Updates renewal information and maintains underwriting information.

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications:

High school diploma or general education degree (GED) required; college degree preferred.

Minimum 10 years related experience and/or training.

Supervisory and managerial experience required.

Equivalent combination of education, training or related work experience will be considered.

Property and Casualty Producer License required.

Valid Hawaii Driver’s License and use of own vehicle required.

Complete continuing education requirements as mandated by State.

Participate in seminars and classes for knowledge and professional development.

Job Type:

Full-time

Pay:

$110,000.00 - $150,000.00 per year

Benefits:

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Volunteer time off

Physical Setting:

Office

Schedule:

8 hour shift

Day shift

Ability to Commute:

Honolulu, HI 96813 (Required)

Work Location:

In person

#J-18808-Ljbffr