Lennar
Director - HR Operations
Lennar, Miami, Florida, us, 33222
We are Lennar
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States.
Join a Company that Empowers you to Build your Future
We are seeking a visionary Director of HR Operations to spearhead the transformation of our associate services, propelling them to world-class standards. This pivotal role requires a strategic thinker with a proven track record in optimizing HR Operations functions and a passion for leveraging cutting-edge technology. The ideal candidate will have experience with the ServiceNow HRSD platform, using it as the cornerstone to revolutionize our HR services. Your mission will be to create an associate experience that is as innovative as our company, fostering a culture of excellence and continuous improvement. Join us in shaping the future of HR and making a lasting impact on our greatest asset—our people.
As the Director of HR Operations at Lennar, you will be responsible for growing, leading and transforming our HR Operations which encompasses HR service delivery, process documentation and execution, knowledge management, payroll, and audit.
Reporting to the VP of HR, you will lead a team and play a part in fostering a performance driven, associate and service centric environment that is in line with Lennar’s core values.
Your Responsibilities on the Team
Champions a progressive shared services strategy that aligns with the company’s business objectives, with a strong focus on HR Systems and technological innovation.
Provides strategic direction in evolving HR technologies and People systems, ensuring alignment with our organizational goals.
Builds and manages the HR operational infrastructure focusing on scalable and centralized support models to enhance agility and efficiency.
Fosters strong relationships and partners with HR leaders and COEs to continuously refine existing HR processes and systems to pinpoint standardization and automation opportunities, tailoring solutions to accommodate local regulations and specificities.
Leads the HR Operations Tier 1 and 2 teams and cultivate an environment of innovation, continuous improvement, and collaborative effort. Develops escalation paths for resolving HR Ops service delivery issues and create metrics-based tools to assess and elevate the performance and value of HR services.
Creates and leads a new HR Knowledge Management function to ensure that global processes, SOPs, guidelines, and policies are documented, ensuring they are structured in a way that optimizes and enables AI-driven enhancement and integrations.
Creates and monitors HR Ops Dashboards and provides timely and accurate data on quality HR processes and systems; identify and resolve issues before they impact the business.
Transforms our payroll by devising and deploying effective strategies leading to an evolution of the payroll team’s practices toward industry-leading practices and technology.
Requirements
Bachelor’s degree in human resources, Business Administration, Information Technology, or related field; master’s degree or MBA preferred.
A minimum of 10 years of progressive experience in HR operations or HR technology, with a focus on strategic planning and process optimization.
ServiceNow HRSD experience preferred.
PHR/SPHR certified preferred.
Experience with establishing new HR processes and identifying/implementing innovative HR digital solutions.
Strong experience in change management, with a proven track record of effectively implementing large-scale organizational changes.
Exceptional leadership and team-building skills, with the ability to balance tactical and strategic responsibilities.
Strong business and financial acumen, excellent communication skills, and the capability to influence and collaborate across all levels.
Life at Lennar
At Lennar, Everything’s Included in our homes, and Everyone’s Included on our team. Our Everyone’s Included vision is to unleash the power of diversity within our workforce to drive innovation and sustainable growth.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
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Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States.
Join a Company that Empowers you to Build your Future
We are seeking a visionary Director of HR Operations to spearhead the transformation of our associate services, propelling them to world-class standards. This pivotal role requires a strategic thinker with a proven track record in optimizing HR Operations functions and a passion for leveraging cutting-edge technology. The ideal candidate will have experience with the ServiceNow HRSD platform, using it as the cornerstone to revolutionize our HR services. Your mission will be to create an associate experience that is as innovative as our company, fostering a culture of excellence and continuous improvement. Join us in shaping the future of HR and making a lasting impact on our greatest asset—our people.
As the Director of HR Operations at Lennar, you will be responsible for growing, leading and transforming our HR Operations which encompasses HR service delivery, process documentation and execution, knowledge management, payroll, and audit.
Reporting to the VP of HR, you will lead a team and play a part in fostering a performance driven, associate and service centric environment that is in line with Lennar’s core values.
Your Responsibilities on the Team
Champions a progressive shared services strategy that aligns with the company’s business objectives, with a strong focus on HR Systems and technological innovation.
Provides strategic direction in evolving HR technologies and People systems, ensuring alignment with our organizational goals.
Builds and manages the HR operational infrastructure focusing on scalable and centralized support models to enhance agility and efficiency.
Fosters strong relationships and partners with HR leaders and COEs to continuously refine existing HR processes and systems to pinpoint standardization and automation opportunities, tailoring solutions to accommodate local regulations and specificities.
Leads the HR Operations Tier 1 and 2 teams and cultivate an environment of innovation, continuous improvement, and collaborative effort. Develops escalation paths for resolving HR Ops service delivery issues and create metrics-based tools to assess and elevate the performance and value of HR services.
Creates and leads a new HR Knowledge Management function to ensure that global processes, SOPs, guidelines, and policies are documented, ensuring they are structured in a way that optimizes and enables AI-driven enhancement and integrations.
Creates and monitors HR Ops Dashboards and provides timely and accurate data on quality HR processes and systems; identify and resolve issues before they impact the business.
Transforms our payroll by devising and deploying effective strategies leading to an evolution of the payroll team’s practices toward industry-leading practices and technology.
Requirements
Bachelor’s degree in human resources, Business Administration, Information Technology, or related field; master’s degree or MBA preferred.
A minimum of 10 years of progressive experience in HR operations or HR technology, with a focus on strategic planning and process optimization.
ServiceNow HRSD experience preferred.
PHR/SPHR certified preferred.
Experience with establishing new HR processes and identifying/implementing innovative HR digital solutions.
Strong experience in change management, with a proven track record of effectively implementing large-scale organizational changes.
Exceptional leadership and team-building skills, with the ability to balance tactical and strategic responsibilities.
Strong business and financial acumen, excellent communication skills, and the capability to influence and collaborate across all levels.
Life at Lennar
At Lennar, Everything’s Included in our homes, and Everyone’s Included on our team. Our Everyone’s Included vision is to unleash the power of diversity within our workforce to drive innovation and sustainable growth.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
#J-18808-Ljbffr