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Social Finance (SoFi)

Senior Business Operations Analyst

Social Finance (SoFi), San Francisco, California, United States, 94199


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Who we are:

Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way.

Join us to invest in yourself, your career, and the financial world.

The role:The Senior Business Operations Analyst will be an integral member of both the Analytics and Ops teams. They will provide research, reporting, and modeling to develop and interpret information to drive operational choices, policy/procedure formation, growth management, and other managerial functions. In addition to sound analytical skills, this person will need exceptional communication skills and relationship skills in order to turn ideas into reality.What you'll do:Develop and interpret information that assists management with conclusions, policy formulation, management of growth projections, and other managerial functionsAnalyze data from various sources to compile a comprehensive picture of the overall business operational performance using visualization toolsDevelop periodic reports on a wide range of strategic and tactical researchDevelop recommendations and prepare written and oral presentations to senior managementEnsure adequacy and accuracy of reporting by applying business knowledge and data investigationDefine specifications for reporting and partner with the Engineering team to develop or improve performance-measuring capabilitiesDevelop performance measurements and analytical tools to improve operationsProject leadership and involvementWhat you'll need:2-5 years' experience in an operational analyst position or equivalentBA/BS Degree requiredDemonstrated Leadership skillsExcellent data & root cause researchExperience with Tableau or similar data visualization toolProficient with SQLAbility to provide clear and concise feedbackMust have stellar written, oral, and visual communication skills for executive-level communicationsAbility to work in a very fast-paced, dynamic, and sometimes ambiguous environmentAbility to meet deliverables under tight deadlinesHigh attention to detailProven experience analyzing, interpreting, and summarizing complex data as it relates to financial servicesExperience preparing and presenting reports, forecasts, trends, and recommendations to the team and senior managementNice to have:Experience with financial regulatory dataExperience with financial services analyticsPython skills are a plusSome statistical modeling and research design experienceCompensation and BenefitsThe base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.To view all of our comprehensive and competitive benefits, visit our

Benefits at SoFi

page!SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.Internal EmployeesIf you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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