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FAIRMONT

InRoom Dining Captain

FAIRMONT, San Francisco, California, United States, 94199


Job Description

What you will be doing:

Reporting to the In Room Dining Manager, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service

Understand and execute all roles of the In Room Dining (Private dining busperson, server, and order taker) due to business needs.

Assist guests regarding menu items in an informative and helpful way

Have full knowledge of all beverage lists

Deliver food and beverage in a timely and accurate manner

Pick up orders efficiently from the kitchen

Check outgoing orders for quality and accuracy of set up

Have full knowledge of all menu items, garnishes, contents, and preparation methods

Follow outlet policies, procedures, and service standards

Follow all safety and sanitation policies when handling food and beverage.

Assist the F&B Manager with Special Projects utilizing Microsoft Excel and Word.

Other duties as assigned

Hourly rate: $23.69 USD Gross per hour

Your experience and skills include:

Previous Food & Beverage service experience preferred

Previous Silverware, Opera or similar Point of Sale Programs preferred

Excellent communication and organizational skills

Strong interpersonal and problem-solving abilities

Highly responsible & reliable

Ability to work well under pressure in a fast-paced environment

Ability to work cohesively as part of a team

Ability to focus attention on guest needs, remaining calm and courteous at all times

Proficient in Microsoft Excel and Word.

Physical Aspects of Position (include but are not limited to):

Constant standing and walking throughout shift

Frequent lifting and carrying up to 30 lbs

Occasional kneeling, pushing, pulling

Occasional ascending or descending ladders, stairs, and ramps

Qualifications:

All your information will be kept confidential according to EEO guidelines.

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