Logo
Community Health Connections

Network Administrator

Community Health Connections, Fitchburg, Massachusetts, us, 01420


E ssential Duties and Major Responsibilities:•Install, configure, and maintain network hardware and software, including switching, wireless, lanmanagement, and network access control.•Incrementally improve all network service, reliability, and security, troubleshoot, and resolve all issues.•Provide network support with a variety of operating systems and hardware platforms.•Maintain windows Active Directory, and Group Policies.•Maintain network design, security documentation.•Technical writing skills to document developed policies and procedures.•Ability to manage multiple projects, activities and tasks simultaneously.•Maintain, critique, and further develop and implement security, change control, patch management,compliance, incident response, and access control policies and procedures.•Network administration: including backup, recovery testing, e-mail systems including e-mail, web server,internet access, office systems, applications support, VOIP phone system management.•Support server, network and desktop hardware, software and applications.•Monitor network security and act appropriately based on company policies and direction from the CIO.•Demonstrates strong and effective customer service skills, project support, coordination, andcommunications skills (written and verbal) with IT co-workers, customers, and support vendors.•Provide senior level technical hardware and software support, maintenance and troubleshooting of datacenter systems and services, WAN/LAN network, and all company IT supported devices.•Interacts with the CIO, technical and program staff as well as 3rd party vendors to manage the day-to-dayscheduled and unscheduled computer operations and maintenance activities. Seeks to maintain stable,efficient, and availability of company data.•Perform other duties as assigned.

Minimum Qualifications:•A Bachelor's degree in Computer Science/Information Systems or a related field is required.•Min 4 years of experience in network environment required. The healthcare environment is a plus.•Strong working knowledge of standard network security equipment and software such as anti-virus, anti spyware, and anti-spam applications required.•Fluent in network analysis and troubleshooting tools and the ability to troubleshoot network hardware andsoftware-related issues.•Windows 2012,2016,2019,2022 server operating platforms.•Strong understanding of a Virtual Hosted environment utilizing SCALE, Nutanix Platforms, AcronisBackup•Strong knowledge of Security policies as well as Firewalls including CATO, Meraki.•Must have a working knowledge of standard network and internet networking technologies and best practices.•Strong understanding of Microsoft Outlook/Exchange, O365, and Microsoft Office suites is required.•Strong understanding of Azure, Juniper Mist. SysAid a plus•Strong knowledge of Meraki, Dell switching technology and configurations with high-level support.•Knowledge of Microsoft SharePoint and Microsoft Teams a plus.•Knowledge of Mimecast and Bitdefender a plus.•Experience with VoIP, and management of VoIP systems•Expert understanding and experience with Active Directory principles and best practices.

Schedule :•Monday-Friday 8 Hour Daily Shift•Must be available during extended business hours as well as weekends on a rotating basis or as needed.