Metra
Lead Employee Development Specialist
Metra, Chicago, Illinois, United States, 60290
Job Description
The final salary will depend on the candidate's qualifications. Those with 8 years or more of required experience can expect offers up to the midpoint of the salary range. Metra provides full pay ranges so candidates can consider their growth potential.
Metra is one of the largest and most complex commuter rail systems in North America, serving Cook, DuPage, Will, Lake, Kane, and McHenry Counties. The agency is linking communities in Northeastern Illinois by providing safe, reliable, and efficient commuter service.
Reporting to the Manager, Employee Development, the Lead Employee Development Specialist leads instructional design and employee development teams in assessing employee development needs, designing and developing training curriculum, and facilitating training programs to meet the unique needs of the organization. Performs related duties as required to meet the ongoing needs of the organization.
Primary Duties:
Lead the instructional design team in identifying, developing, and delivering innovative and creative training materials and methodologies.
Maintain documentation for facilitator-led training, online, blended learning, self-study, and job aids.
Lead and facilitate training and participate in train-the-trainer programs.
Prioritize projects, and anticipate and escalate project issues as they develop.
Monitor trends in training development including web-based and social networking training.
Design and deploy methodologies to evaluate training effectiveness.
Coordinate team’s day-to-day activities, assign tasks/projects and monitor performance, and provide guidance and training.
Promote safe work practices and maintain and foster a safe work environment.
Perform other related duties as assigned to meet the ongoing needs of the organization.
Job Requirements:
Bachelor's degree in English, Adult Education, Instructional Design, Industrial Organization Psychology, or Technical Writing OR in lieu of specified degree, any combination of education and experience may be substituted for the required degree that equals four years in technical writing or curriculum design.
Must have a minimum of six years of instructional design or training development experience, which includes at least three years in designing learning solutions.
Comprehensive knowledge of current instructional theories and principles applicable to both hard copy and web-based instructional materials.
Considerable knowledge of adult learning theories.
Considerable knowledge of how to facilitate using a variety of teaching techniques.
Good knowledge of information architecture principles and methods.
Good knowledge of multi-media design tools is preferable.
Advanced skill using Microsoft Office Suite including Word, PowerPoint, Outlook, and Excel.
Strong verbal and written communication skills.
Strong project and time management skills.
Strong interpersonal skills to creatively engage and motivate learners.
Strong human relations skills in dealing with all levels of staff, external groups/customers, and organizations.
Ability to listen and analyze information, and interpret client needs.
Ability to produce instructional materials.
Ability to meet deadlines and work with minimal supervision.
Certified Facilitator in Crucial Conversations is required.
Must be willing to travel within Metra’s 6-county region.
Preferred:
Experience with online course development.
Facilitator qualification in Situational Leadership II.
Metra is an Equal Opportunity/Affirmative Action Employer. It is our policy to fill vacant positions with qualified candidates without regard to race, color, sex, religion, national origin, age, gender identity, disability, or any protected categories, assuming an individual can perform the essential functions of the job with or without accommodation.
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The final salary will depend on the candidate's qualifications. Those with 8 years or more of required experience can expect offers up to the midpoint of the salary range. Metra provides full pay ranges so candidates can consider their growth potential.
Metra is one of the largest and most complex commuter rail systems in North America, serving Cook, DuPage, Will, Lake, Kane, and McHenry Counties. The agency is linking communities in Northeastern Illinois by providing safe, reliable, and efficient commuter service.
Reporting to the Manager, Employee Development, the Lead Employee Development Specialist leads instructional design and employee development teams in assessing employee development needs, designing and developing training curriculum, and facilitating training programs to meet the unique needs of the organization. Performs related duties as required to meet the ongoing needs of the organization.
Primary Duties:
Lead the instructional design team in identifying, developing, and delivering innovative and creative training materials and methodologies.
Maintain documentation for facilitator-led training, online, blended learning, self-study, and job aids.
Lead and facilitate training and participate in train-the-trainer programs.
Prioritize projects, and anticipate and escalate project issues as they develop.
Monitor trends in training development including web-based and social networking training.
Design and deploy methodologies to evaluate training effectiveness.
Coordinate team’s day-to-day activities, assign tasks/projects and monitor performance, and provide guidance and training.
Promote safe work practices and maintain and foster a safe work environment.
Perform other related duties as assigned to meet the ongoing needs of the organization.
Job Requirements:
Bachelor's degree in English, Adult Education, Instructional Design, Industrial Organization Psychology, or Technical Writing OR in lieu of specified degree, any combination of education and experience may be substituted for the required degree that equals four years in technical writing or curriculum design.
Must have a minimum of six years of instructional design or training development experience, which includes at least three years in designing learning solutions.
Comprehensive knowledge of current instructional theories and principles applicable to both hard copy and web-based instructional materials.
Considerable knowledge of adult learning theories.
Considerable knowledge of how to facilitate using a variety of teaching techniques.
Good knowledge of information architecture principles and methods.
Good knowledge of multi-media design tools is preferable.
Advanced skill using Microsoft Office Suite including Word, PowerPoint, Outlook, and Excel.
Strong verbal and written communication skills.
Strong project and time management skills.
Strong interpersonal skills to creatively engage and motivate learners.
Strong human relations skills in dealing with all levels of staff, external groups/customers, and organizations.
Ability to listen and analyze information, and interpret client needs.
Ability to produce instructional materials.
Ability to meet deadlines and work with minimal supervision.
Certified Facilitator in Crucial Conversations is required.
Must be willing to travel within Metra’s 6-county region.
Preferred:
Experience with online course development.
Facilitator qualification in Situational Leadership II.
Metra is an Equal Opportunity/Affirmative Action Employer. It is our policy to fill vacant positions with qualified candidates without regard to race, color, sex, religion, national origin, age, gender identity, disability, or any protected categories, assuming an individual can perform the essential functions of the job with or without accommodation.
#J-18808-Ljbffr