Prohires
Senior Business Systems Analyst / Trainer with Min 15+yrs exp in Business Analys
Prohires, Washington, District of Columbia, us, 20022
We are looking for a
Business Systems Analyst / Trainer Senior
(Min 15+ Yrs. Exp) (Webcam Interview).
POSITION DESCRIPTIONDIRECT CLIENT PositionNumber of positions: 1Length: 12-24 Months+Work Address: Washington, DC 20003Immediate interviews (Webcam Interview)Please Note this position is HYBRID (3 DAYS A WEEK ONSITE)As a BA/trainer, you'll be responsible for developing business process flow diagrams, supporting Product Owners in creating user stories & acceptance criteria, & collaborating with various stakeholders to capture business requirements.
Responsibilities:Business analysis and process mappingDevelop comprehensive business process flow diagrams (i.e., process maps / flow charts) to document and visualize key processes and workflows.Collaborate with Product Owners to gather requirements and translate them into user stories and acceptance criteria, ensuring clear communication and alignment between stakeholders.Engage with Functional CRM consultants and CRM Developers to understand workflow intricacies and provide valuable insights for system enhancements.Act as a liaison between business users and technical teams, bridging the gap to ensure the successful communication of requirements and product vision.Training and organizational change managementDuring the process of creating business process flow diagrams, make note of major changes that will require training and organizational change management support.Create training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support.Collaborate with cross-functional teams to maintain knowledge base portals such as Confluence, AzureDevOps, and SharePoint, ensuring that information is up-to-date, organized, and easily accessible.Conduct hands-on end-user training on Dynamics 365, ensuring users are equipped with the knowledge and skills necessary to utilize the system effectively.Stay updated on industry trends, best practices, and emerging technologies related to business analysis and CRM systems, proactively recommending improvements and innovative solutions.Candidates must have ALL the "Required" skills in order to be considered for the position. "Desired" or "Highly Desired" skills are a PLUS but may NOT be required.Skill MatrixExperience with Business workflow processes11-15 yrs. BA experienceProject management skills with the ability to prioritize tasks and meet deadlines11-15 yrs. requirements gathering and documentation11-15 yrs. MS Office/PowerPoint experienceHands-on end-user training on Dynamics 365Develop training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system supportProven experience as a Business Analyst, specifically in developing business process flow diagrams, user stories, and acceptance criteriaBusiness Process and workflow/data flow design (i.e., process maps / flow charts) AND IMPLEMENTATIONExperience working with Knowledgebase portals such as Confluence, AzureDevOps, and SharePointExperience in Child Welfare Agency and/or Health & Human Services Agency
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Business Systems Analyst / Trainer Senior
(Min 15+ Yrs. Exp) (Webcam Interview).
POSITION DESCRIPTIONDIRECT CLIENT PositionNumber of positions: 1Length: 12-24 Months+Work Address: Washington, DC 20003Immediate interviews (Webcam Interview)Please Note this position is HYBRID (3 DAYS A WEEK ONSITE)As a BA/trainer, you'll be responsible for developing business process flow diagrams, supporting Product Owners in creating user stories & acceptance criteria, & collaborating with various stakeholders to capture business requirements.
Responsibilities:Business analysis and process mappingDevelop comprehensive business process flow diagrams (i.e., process maps / flow charts) to document and visualize key processes and workflows.Collaborate with Product Owners to gather requirements and translate them into user stories and acceptance criteria, ensuring clear communication and alignment between stakeholders.Engage with Functional CRM consultants and CRM Developers to understand workflow intricacies and provide valuable insights for system enhancements.Act as a liaison between business users and technical teams, bridging the gap to ensure the successful communication of requirements and product vision.Training and organizational change managementDuring the process of creating business process flow diagrams, make note of major changes that will require training and organizational change management support.Create training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support.Collaborate with cross-functional teams to maintain knowledge base portals such as Confluence, AzureDevOps, and SharePoint, ensuring that information is up-to-date, organized, and easily accessible.Conduct hands-on end-user training on Dynamics 365, ensuring users are equipped with the knowledge and skills necessary to utilize the system effectively.Stay updated on industry trends, best practices, and emerging technologies related to business analysis and CRM systems, proactively recommending improvements and innovative solutions.Candidates must have ALL the "Required" skills in order to be considered for the position. "Desired" or "Highly Desired" skills are a PLUS but may NOT be required.Skill MatrixExperience with Business workflow processes11-15 yrs. BA experienceProject management skills with the ability to prioritize tasks and meet deadlines11-15 yrs. requirements gathering and documentation11-15 yrs. MS Office/PowerPoint experienceHands-on end-user training on Dynamics 365Develop training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system supportProven experience as a Business Analyst, specifically in developing business process flow diagrams, user stories, and acceptance criteriaBusiness Process and workflow/data flow design (i.e., process maps / flow charts) AND IMPLEMENTATIONExperience working with Knowledgebase portals such as Confluence, AzureDevOps, and SharePointExperience in Child Welfare Agency and/or Health & Human Services Agency
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