Chief Market Conduct Examiner

DESCRIPTIONThis recruitment will remain open until September 14, 2024. The agency reserves the right to make a hiring decision at any time after the initial screening date on August 28, 2024. It is in the applicant’s best interest to submit materials as soon as possible.OIC CAREER OPPORTUNITYThe Office of the Insurance Commissioner’s (OIC) Market Examinations Unit is seeking a motivated and qualified individual to fill the Chief Market Conduct Examiner (WMS Band 2) position. This position is assigned to the Company Supervision Division, located in our Tumwater office.The OIC is a regulatory agency centered on consumer protection. The Company Supervision Division is charged with protecting consumers through extensive monitoring and regulation of insurer financial condition and market activity.This position is responsible for managing OIC Market Analysis activities including leading a staff of professionals who administer market conduct continuums and examinations. We need someone who can provide quality leadership and be highly engaged with their team and in the Continuum process.Are you calm in demeanor, strategic in approach, and detailed-oriented? Are you confident you can ensure examinations are well documented and thorough enough to meet NAIC standards and support enforcement actions and legal hearings? Additionally, are you the type of person who can foster positive relationships with a team and build strong partnerships at the OIC, NAIC, companies, and regulatory agencies in Washington and other states? If so and this sounds like you, apply today!If you're interested in a dynamic career that protects consumers' interests and promotes a healthy business environment in this state, please apply and become part of our dynamic team.This is a Washington Management Services position. The annual salary range for this position is $95,016 - $110,016.AGENCY PROFILE AND VALUESThe Office of the Insurance Commissioner (OIC) operates under the direction of the state's Insurance Commissioner, a statewide elected official. Our mission is to provide consumer protection and regulation of the state's insurance industry.With a workforce of approximately 265 employees, we are one of the smaller state agencies in Washington state government and are fortunate to have a stable funding source that does not rely on the state's general fund.Because we are a small agency, you will truly get a chance to understand the 'big picture' of what we do and why we do it. You will also have a chance to get to know your co-workers.We value diversity in the workplace. We challenge our employees to continuously improve the way we do business and to meet and exceed the needs of our customers.To learn more about this agency, we invite you to visit our website at

http://www.insurance.wa.gov/

and

listen to our employees talk about why they love working here.BENEFITS OF WORKING FOR OICWashington State offers one of the most competitive benefits packages in the nation. We offer a great selection of

health

and

retirement plans

, paid leave, and compensation benefits for you and your family.Additional Benefits:Wellness programs

.Dependent care assistance

.Washington State

Employee Assistance Program

.Federal

Social Security

and Medicare systems.Additional Leave;

Leave Sharing , Parental Leave , Family and Medical Leave Act (FMLA) , Leave Without Pay .Deferred Compensation

(supplemental retirement plan).Training and development opportunities, including tuition reimbursement.Program for

Public Service Loan Forgiveness

(if applicable)Free parking at our main office in Tumwater.A stable funding source that does not rely on the state's general fund.The fulfillment of public service.Excellent work-life balance.Flexible work schedules and telework opportunities.Commitment to diversity in the workplace and support one another with respect and trust.Free Thurston County Transit public transportation.DUTIESThe duties of the position include, but are not limited to:Providing daily direct supervision and oversight of eight (8) Market Conduct Examiners and One (1) Administrative Assistant.Conducting job analysis and identifying duties for subordinate job descriptions.Overseeing all market conduct continuum activities and providing guidance and direction on market issues.Coordinating with HR and Program Manager, as appropriate, to develop and manage recruitment and selection processes, to include making sound hiring recommendations.Monitoring progress of each Analyst’s open files.Focusing on continuous process improvement and project management.Developing performance expectations and conducting performance evaluations.Assigning, planning, instructing, and checking the work of assigned staff.Determining and adjusting schedules for assigned staff.Ensuring that continuums are completed within required timeframes.Participating in NAIC and regulatory workgroups.Oversee updates to the NAIC’s Market Action Tracking System (MATS).Tracking and ensuring that all carrier reporting to the Market Conduct Unit is done timely.QUALIFICATIONSRequired Qualifications :Seven (7) years of insurance experience through a combination of the following: degree completion and/or working in the insurance industry in an operational area such as underwriting, claims, internal audit, or customer service. The degree must be from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA).Two (2) years of supervisory experience working with varied levels of employees, including oversight of training programs for new employees.Intermediate level Microsoft Office Word, Excel, PowerPoint, Access, and Outlook skills.Preferred/Desired Qualifications:Understanding of the insurance industry, hands-on familiarity with insurance company operations.Intermediate level knowledge of TeamMate software.Related insurance industry designations such as AIE, CIE, FLMI, CLU, CPCU, MCM, AIRC, or currently taking classes to achieve a related designation.Three (3) years of regulatory experience in a similar position and in a similar unit.SUPPLEMENTAL INFORMATIONHow to Apply : Applications for this recruitment will be accepted electronically. Please select the large green "apply" button at the top of this announcement. If you have not done so previously, you will need to set up an account profile.Please provide three (3) professional references on your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.The

initial

screening will be based on the content and completeness of your application and the materials submitted. All information may be verified, and documentation may be required. Your letter of interest should describe how your experience, training and education make you a viable and competitive candidate for this position. Applications with comments such as "see attachments" or "see resume" in the supplemental question responses will be considered incomplete.General suggestions for creating a good application:Read the job posting very carefully. Find out as much as you can about the position.Make sure you are very diligent in following all the application instructions. Include all requested documentation.Make sure your application and supplemental question responses address

how

you meet each of the required and desired qualifications.Carefully read each of the supplemental questions and respond completely to each one. Pay attention to each component of the question, providing examples, and thoroughly describing when and where you achieved the experience. Detail the types of work you performed, the work products, etc., to demonstrate 'how'.Specifically include all your work experiences doing the same or similar work, especially if you reference work in these jobs in describing when/where you gained experience or skills.Make sure your application reflects your best writing.Wage/salary depends on qualifications

or

state rules of compensation (if currently a state employee).Contact us : For inquiries about this position, please contact Treese at

recruitment@oic.wa.gov .Other Information:State law (RCW 48.02.090[5]) prohibits employees of the OIC from having any interest, directly or indirectly, in an insurance company other than as a policyholder. This prohibition includes the receipt of renewal commissions. If employment is accepted with this agency, you agree to abide by this state law.If a degree or other credentials are listed by the candidate, proof will be required at the finalist stage. Candidates are encouraged to pre-plan for this. University degrees must be recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA) or foreign equivalent.If a degree was awarded outside the United States, candidates must provide a credential evaluation report.Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.The Office of Insurance Commissioner is an equal opportunity employer. Auxiliary aides and services are available upon request to individuals with disabilities. Please contact the recruiter listed above.If you are having technical difficulties creating, accessing (log in, password or email issues) or completing your application (error messages), please call toll-free at (855) 524-5627.For general questions regarding applying for jobs, contact the recruiter or

careershelp@des.wa.gov .

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