Beazley Group
Claims Manager - Architects & Engineers Professional Liability
Beazley Group, Chicago, Illinois, United States, 60290
General
Job Title:
Claims Manager - Architects & Engineers Professional LiabilityDivision:
Group ClaimsReports To:
As per Beazley's organisation chartKey Relationships:
Claims staff, underwriters, insureds, brokers and service providersJob Summary:
To help achieve the Beazley vision of being the highest performing specialist insurer through proactive management of claims to optimise spend and achieve high levels of satisfaction for the insured and broker through high-quality claim management, resolution, and excellent client service.Responsibilities
Individual Claims Leadership
Proactively manage individual claims from notification to closure, investing the necessary level of involvement required for each claim depending on the nature, category, maturity, type, and quantum of the claim.Follow at all times Beazley's Claims Reserving Philosophy and Claims Standards.Develop, iterate, document, and execute claims strategies considering uncertainties, key decisions, potential outcomes, and estimated associated costs.Understand and implement Beazley's "Treating Customers Fairly" policy.Claims Portfolio Management
Manage claims portfolio(s) to optimise performance including:Regularly review individual claims within the portfolio and keep reserves and records up to date as required by Beazley's claims controls and standards.Identify issues and trends in the portfolio and take appropriate and/or corrective action.Keep Reinsurance and Finance advised of any material claims as set out in your claims authority and claims protocols and procedures and work with Reinsurance to effect recoveries.Working with Underwriters
Develop an understanding of marketing and underwriting strategies for your business area and contribute to business development and renewal opportunities by attending client meetings to explain the Beazley claims philosophy and approach to claims handling, and discussing any claims issues.Provide input to underwriters on review of potential or existing insured's claims experience.Feedback claims trends and developments and their potential impact on the book.Suggest wordings improvements.Authority & Minimum Standards Observance
Operate within your approved claims authority at all times.Have thorough knowledge of industry regulations and minimum standards to ensure compliance with the regulations and Beazley's claims and underwriting control standards and protocols.Third Party Management
Follow Beazley's procedures for the selection and retention of third-party professionals and manage these relationships to the benefit of Beazley.Where required conduct file reviews or audits and resolve any issues identified.Broker and Insured Relations
Work proactively to develop and manage strong relations with key brokers and insureds.Promote the Beazley brand of excellence and professionalism in client service.Conflicts of Interest
Adhere to Beazley's Conflicts of Interest policy, alert the appropriate person to any potential conflicts of interest, and take steps to resolve them promptly.Immediately advise your Claims Team leader or Group Head of Claims if any Beazley employee seeks to exert undue influence on you or any other team member to act improperly in the management, reserving, or settlement of any claim.Person Specifications
Skills and Abilities
Analytical skills: Problem solving, analysis of financial statements, financial assessments of claims, data analysis, decision-making.Work management skills: Time and workload management, self-starter, planning, achievement orientation, productivity focus.Interpersonal skills: Ability to influence others, client and broker management skills, purposeful communication, flexibility, active listening.Knowledge and Experience
Functional knowledge & understanding: Claims management process, US/RoW Insurance market, US legal and regulatory environment, alternative resolution approaches.Aptitude and Disposition
Outcome focused, self-motivated, flexible, and enthusiastic.Professional approach to successfully interact with senior management, colleagues, and external suppliers.Diplomatic.Competencies
Problem-solvingDecisivenessCustomer-focusedInfluencing othersAttention to detailTeamworkSelf-starterAnalytical thinkingManaging resources effectivelyTechnical competency and expertise
#J-18808-Ljbffr
Job Title:
Claims Manager - Architects & Engineers Professional LiabilityDivision:
Group ClaimsReports To:
As per Beazley's organisation chartKey Relationships:
Claims staff, underwriters, insureds, brokers and service providersJob Summary:
To help achieve the Beazley vision of being the highest performing specialist insurer through proactive management of claims to optimise spend and achieve high levels of satisfaction for the insured and broker through high-quality claim management, resolution, and excellent client service.Responsibilities
Individual Claims Leadership
Proactively manage individual claims from notification to closure, investing the necessary level of involvement required for each claim depending on the nature, category, maturity, type, and quantum of the claim.Follow at all times Beazley's Claims Reserving Philosophy and Claims Standards.Develop, iterate, document, and execute claims strategies considering uncertainties, key decisions, potential outcomes, and estimated associated costs.Understand and implement Beazley's "Treating Customers Fairly" policy.Claims Portfolio Management
Manage claims portfolio(s) to optimise performance including:Regularly review individual claims within the portfolio and keep reserves and records up to date as required by Beazley's claims controls and standards.Identify issues and trends in the portfolio and take appropriate and/or corrective action.Keep Reinsurance and Finance advised of any material claims as set out in your claims authority and claims protocols and procedures and work with Reinsurance to effect recoveries.Working with Underwriters
Develop an understanding of marketing and underwriting strategies for your business area and contribute to business development and renewal opportunities by attending client meetings to explain the Beazley claims philosophy and approach to claims handling, and discussing any claims issues.Provide input to underwriters on review of potential or existing insured's claims experience.Feedback claims trends and developments and their potential impact on the book.Suggest wordings improvements.Authority & Minimum Standards Observance
Operate within your approved claims authority at all times.Have thorough knowledge of industry regulations and minimum standards to ensure compliance with the regulations and Beazley's claims and underwriting control standards and protocols.Third Party Management
Follow Beazley's procedures for the selection and retention of third-party professionals and manage these relationships to the benefit of Beazley.Where required conduct file reviews or audits and resolve any issues identified.Broker and Insured Relations
Work proactively to develop and manage strong relations with key brokers and insureds.Promote the Beazley brand of excellence and professionalism in client service.Conflicts of Interest
Adhere to Beazley's Conflicts of Interest policy, alert the appropriate person to any potential conflicts of interest, and take steps to resolve them promptly.Immediately advise your Claims Team leader or Group Head of Claims if any Beazley employee seeks to exert undue influence on you or any other team member to act improperly in the management, reserving, or settlement of any claim.Person Specifications
Skills and Abilities
Analytical skills: Problem solving, analysis of financial statements, financial assessments of claims, data analysis, decision-making.Work management skills: Time and workload management, self-starter, planning, achievement orientation, productivity focus.Interpersonal skills: Ability to influence others, client and broker management skills, purposeful communication, flexibility, active listening.Knowledge and Experience
Functional knowledge & understanding: Claims management process, US/RoW Insurance market, US legal and regulatory environment, alternative resolution approaches.Aptitude and Disposition
Outcome focused, self-motivated, flexible, and enthusiastic.Professional approach to successfully interact with senior management, colleagues, and external suppliers.Diplomatic.Competencies
Problem-solvingDecisivenessCustomer-focusedInfluencing othersAttention to detailTeamworkSelf-starterAnalytical thinkingManaging resources effectivelyTechnical competency and expertise
#J-18808-Ljbffr