Beazley Group
Claims Manager - Healthcare Management Liability
Beazley Group, Chicago, Illinois, United States, 60290
Job Title:
Claims Manager - Healthcare Management LiabilityDivision:
Group ClaimsReports To:
As per Beazley's organisation chartKey Relationships:
Claims staff, underwriters, insureds, brokers and service providersJob Summary:
To help achieve the Beazley vision of being the highest performing specialist insurer. This will be done through the proactive management of claims, at the individual and portfolio level, to optimise spend and achieve high levels of satisfaction for the insured and broker through high quality claim management, resolution and excellent client service.ResponsibilitiesIndividual Claims LeadershipProactively manage individual claims from notification to closure, investing the necessary level of involvement required for each claim depending on,
inter alia , the nature, category, maturity, type and quantum of the claim.Follow at all times Beazley's Claims Reserving Philosophy and Claims Standards.Develop, iterate, document and execute claims strategies taking into account uncertainties, key decisions, potential outcomes and estimated associated costs.Understand and implement Beazley's "Treating Customers Fairly" policy.Claims Portfolio ManagementManage claims portfolio(s) to optimise performance including:Regularly review individual claims within the portfolio and keep reserves and records up to date as required by Beazley's claims controls and standards.Identify issues and trends in the portfolio and take appropriate and/or corrective action.Keep Reinsurance and Finance advised of any material claims as set out in your claims authority and claims protocols and procedures and work with Reinsurance to effect recoveries.Working with UnderwritersDevelop an understanding of marketing and underwriting strategies for your business area and contribute to business development and renewal opportunities by attending client meetings to explain the Beazley claims philosophy and approach to claims handling, and discussing any claims issues.Provide input to underwriters on review of potential or existing insured's claims experience.Feedback claims trends and developments and their potential impact on the book.Suggest wordings improvements.Authority & Minimum Standards ObservanceOperate within your approved claims authority at all times.Have thorough knowledge of industry regulations and minimum standards to ensure compliance with the regulations and Beazley's claims and underwriting control standards and protocols.Third Party ManagementFollow Beazley's procedures for the selection and retention of 3 rd
party professionals and manage these relationships to the benefit of Beazley.Where required conduct file reviews or audits and resolve any issues identified.Broker and Insured RelationsWork proactively to develop and manage strong relations with key brokers and insureds.Promote the Beazley brand of excellence and professionalism in client service.Conflicts of InterestAdhere to Beazley's Conflicts of Interest policy, alert the appropriate person to any potential conflicts of interest and take steps to resolve them promptly.Immediately advise your Claims Team leader or Group Head of Claims if any Beazley employee seeks to exert undue influence on you or any other team member to act improperly in the management, reserving or settlement of any claim.Education and QualificationsGraduate CalibreAdjuster license(s) may be required as part of your job responsibilities. If required, those licenses must be obtained within the first 90 days of your employment and in accordance with an individual licensing plan established by Beazley Compliance and your Manager.Skills and AbilitiesAnalytical skills: Problem solving (broad-based, analytical, conceptual, creativity), Analysis of financial statements, Financial assessments of claims, Data analysis, Decision-makingWork management skills: Time and workload management, Self-starter, Planning, Achievement orientation, Productivity focusInterpersonal skills: Ability to influence others, Client and broker management skills, Purposeful communication, Flexibility, Active listeningKnowledge and ExperienceLegal training or past claims experience establishing liability and/or settlement resolutions.Functional knowledge & understanding: Claims management process, US/RoW Insurance market (general & focus group), US legal and regulatory environment, Alternative resolution approachesExperience handling claims for Architects & Engineer. Including construction defects or design professional liability.Aptitude and DispositionOutcome focussed, self-motivated, flexible and enthusiasticProfessional approach to successfully interact with senior management/ colleagues/ external suppliersDiplomaticCompetenciesProblem-solvingDecisivenessCustomer-focusedInfluencing othersAttention to detailTeam workSelf-starterAnalytical thinkingManaging resources effectivelyTechnical competency and expertiseThe rewards:The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organizationAttractive base compensation and discretionary performance related annual bonusCompetitively priced medical, dental and vision insuranceCompany paid life, and short- and long-term disability insurance401(k) plan with 5% company match and immediate vesting22 days annual PTO (full-time, prorated for 1st calendar year of employment), plus paid public holidays with the ability to flex the religious bank holidays to suit your religious beliefs. Additional PTO purchase is available up to a maximum of 5 days per calendar year.Up to $700 reimbursement towards home office setupFree in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance in support of your wellbeingThe opportunity to save for, and purchase, shares of Beazley stockSix months fully paid parental leave, regardless of how you come to parenthoodCompany paid sabbatical up to 12 weeks after 10 years of continued serviceSupport with exam/study leave and fees for relevant qualifications related to furthering educationUp to 2.5 days matched paid leave for volunteering at a charity of your choice and 5 days paid leave to provide or arrange care for a dependent with a long term care need annuallySmart working policy and flexible working culture, trusting our employees to do what works best for them, their role and the needs of the businessSalary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is 145k - 155k per year plus discretionary annual bonus. You will be able to discuss your salary expectations should you be contacted about this role.
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Claims Manager - Healthcare Management LiabilityDivision:
Group ClaimsReports To:
As per Beazley's organisation chartKey Relationships:
Claims staff, underwriters, insureds, brokers and service providersJob Summary:
To help achieve the Beazley vision of being the highest performing specialist insurer. This will be done through the proactive management of claims, at the individual and portfolio level, to optimise spend and achieve high levels of satisfaction for the insured and broker through high quality claim management, resolution and excellent client service.ResponsibilitiesIndividual Claims LeadershipProactively manage individual claims from notification to closure, investing the necessary level of involvement required for each claim depending on,
inter alia , the nature, category, maturity, type and quantum of the claim.Follow at all times Beazley's Claims Reserving Philosophy and Claims Standards.Develop, iterate, document and execute claims strategies taking into account uncertainties, key decisions, potential outcomes and estimated associated costs.Understand and implement Beazley's "Treating Customers Fairly" policy.Claims Portfolio ManagementManage claims portfolio(s) to optimise performance including:Regularly review individual claims within the portfolio and keep reserves and records up to date as required by Beazley's claims controls and standards.Identify issues and trends in the portfolio and take appropriate and/or corrective action.Keep Reinsurance and Finance advised of any material claims as set out in your claims authority and claims protocols and procedures and work with Reinsurance to effect recoveries.Working with UnderwritersDevelop an understanding of marketing and underwriting strategies for your business area and contribute to business development and renewal opportunities by attending client meetings to explain the Beazley claims philosophy and approach to claims handling, and discussing any claims issues.Provide input to underwriters on review of potential or existing insured's claims experience.Feedback claims trends and developments and their potential impact on the book.Suggest wordings improvements.Authority & Minimum Standards ObservanceOperate within your approved claims authority at all times.Have thorough knowledge of industry regulations and minimum standards to ensure compliance with the regulations and Beazley's claims and underwriting control standards and protocols.Third Party ManagementFollow Beazley's procedures for the selection and retention of 3 rd
party professionals and manage these relationships to the benefit of Beazley.Where required conduct file reviews or audits and resolve any issues identified.Broker and Insured RelationsWork proactively to develop and manage strong relations with key brokers and insureds.Promote the Beazley brand of excellence and professionalism in client service.Conflicts of InterestAdhere to Beazley's Conflicts of Interest policy, alert the appropriate person to any potential conflicts of interest and take steps to resolve them promptly.Immediately advise your Claims Team leader or Group Head of Claims if any Beazley employee seeks to exert undue influence on you or any other team member to act improperly in the management, reserving or settlement of any claim.Education and QualificationsGraduate CalibreAdjuster license(s) may be required as part of your job responsibilities. If required, those licenses must be obtained within the first 90 days of your employment and in accordance with an individual licensing plan established by Beazley Compliance and your Manager.Skills and AbilitiesAnalytical skills: Problem solving (broad-based, analytical, conceptual, creativity), Analysis of financial statements, Financial assessments of claims, Data analysis, Decision-makingWork management skills: Time and workload management, Self-starter, Planning, Achievement orientation, Productivity focusInterpersonal skills: Ability to influence others, Client and broker management skills, Purposeful communication, Flexibility, Active listeningKnowledge and ExperienceLegal training or past claims experience establishing liability and/or settlement resolutions.Functional knowledge & understanding: Claims management process, US/RoW Insurance market (general & focus group), US legal and regulatory environment, Alternative resolution approachesExperience handling claims for Architects & Engineer. Including construction defects or design professional liability.Aptitude and DispositionOutcome focussed, self-motivated, flexible and enthusiasticProfessional approach to successfully interact with senior management/ colleagues/ external suppliersDiplomaticCompetenciesProblem-solvingDecisivenessCustomer-focusedInfluencing othersAttention to detailTeam workSelf-starterAnalytical thinkingManaging resources effectivelyTechnical competency and expertiseThe rewards:The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organizationAttractive base compensation and discretionary performance related annual bonusCompetitively priced medical, dental and vision insuranceCompany paid life, and short- and long-term disability insurance401(k) plan with 5% company match and immediate vesting22 days annual PTO (full-time, prorated for 1st calendar year of employment), plus paid public holidays with the ability to flex the religious bank holidays to suit your religious beliefs. Additional PTO purchase is available up to a maximum of 5 days per calendar year.Up to $700 reimbursement towards home office setupFree in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance in support of your wellbeingThe opportunity to save for, and purchase, shares of Beazley stockSix months fully paid parental leave, regardless of how you come to parenthoodCompany paid sabbatical up to 12 weeks after 10 years of continued serviceSupport with exam/study leave and fees for relevant qualifications related to furthering educationUp to 2.5 days matched paid leave for volunteering at a charity of your choice and 5 days paid leave to provide or arrange care for a dependent with a long term care need annuallySmart working policy and flexible working culture, trusting our employees to do what works best for them, their role and the needs of the businessSalary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is 145k - 155k per year plus discretionary annual bonus. You will be able to discuss your salary expectations should you be contacted about this role.
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