L.A. Family Housing Corporation
Problem Solving Coordinator
L.A. Family Housing Corporation, Los Angeles, California, United States, 90079
North Campus7843 Lankershim BoulevardNorth Hollywood, CA 91605, USA
North Campus7843 Lankershim BoulevardNorth Hollywood, CA 91605, USA
DIVISION:
Programs- Systems & Regional PlanningWHY JOIN US :You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices.LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With 40 years of experience and 13,000+ people’s lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people’s lives at LA Family Housing!THE POSITION :Problem-Solving is a humanistic approach that works to reduce system in-flow by creatively assisting households and individuals in maintaining their current housing or identifying an immediate and safe housing alternative. The Problem Solving (PS) Coordinator is responsible for coordinating the intersection of Coordinated Entry System (CES) services and PS services in SPA 2, providing technical assistance to both systems. This position actively supports direct service staff to connect households appropriately by providing training and guidance. This role requires the ability to exercise independent judgment and make sound decisions regularly with minimal supervision, always acting in the best interest of LAFH and the participants we serve.WHAT YOU'LL DO :Implement the Problem-Solving intervention strategy throughout Service Planning Area (SPA) 2Ensure all providers in SPA 2 are officially trained on Problem-Solving interventionsCollaborate with the LAHSA Problem-Solving Unit to streamline requests for PSAF and intervention updatesEnsure consistent tracking of Problem-Solving intervention across SPA 2's systemWork with critical partners to integrate Problem-Solving intervention further upstream from the Coordinated Entry System (CES) to decrease inflowParticipate and facilitate regular meetings with Problem-Solving intervention providers in SPA 2Attend regular meetings for CES in SPA 2Attend system-focused meetings regarding the intersection between Problem-Solving intervention and CESProvide guidance to providers on accessing SPA 2 Problem-Solving intervention fundsProvide continuous CES training to Problem-Solving intervention providers, including eligibility, referral processes, and expectationsAttend required/requested meetings, staff meetings, and program-specific collaborative meetingsPerform additional tasks, projects, and responsibilities as assigned by the supervisorWHAT YOU'RE SKILLED AT :Proficient in Homeless Services in Los Angeles County CESKnowledge of and familiarity with Harm Reduction principles and strategiesDemonstrates exceptional interpersonal skills, cultural awareness, and sensitivity in establishing connections with clientsInnovative and effective in resolving challengesDisplays strong written and verbal communication abilitiesDemonstrates robust leadership qualitiesExhibits exceptional public speaking abilitiesCompetent in collaborating as a team member and as an independent contributorFluency in Spanish and English is desirable but not mandatoryOTHER :Maintain and execute confidential information according to HIPPA standardsObtain and maintain CPR/First Aid CertificationAbility to pass post-offer Tuberculosis (TB) clearancesTravel is a regular duty for this position and is required 25-30% of the timeUse of a personal vehicle to travel between worksites and other locations is requiredMust have and maintain a valid California Driver’s License and auto insurance in good standingAbility to work a 9/80 work scheduleWHAT YOU'VE ACCOMPLISHED :Minimum of three (3) years of experience in social services along with a Bachelor's degree in social work or a related field
preferred . Alternatively, a candidate with five (5) years of relevant experience can substitute the educational requirement.WHAT WE OFFER :Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility and more!PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENTThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Potential physical demands include but are not limited to: walking, climbing stairs, handling, finger/grasp/feel objects and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, and entering buildings. Comfortable working in a pet-friendly environment. If an accommodation is needed, please inform the Human Resources Department.EQUAL EMPLOYMENT OPPORTUNITYLAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.FAIR CHANCE ACTLA Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’sFair Chance Act
webpage.Travel Required
Yes . 25% travel, use of a personal vehicle is requiredQualifications
Skills
Behaviors
:Motivations
:Education
Preferred
Bachelors or better in Social Work or related field.
#J-18808-Ljbffr
North Campus7843 Lankershim BoulevardNorth Hollywood, CA 91605, USA
DIVISION:
Programs- Systems & Regional PlanningWHY JOIN US :You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices.LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With 40 years of experience and 13,000+ people’s lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people’s lives at LA Family Housing!THE POSITION :Problem-Solving is a humanistic approach that works to reduce system in-flow by creatively assisting households and individuals in maintaining their current housing or identifying an immediate and safe housing alternative. The Problem Solving (PS) Coordinator is responsible for coordinating the intersection of Coordinated Entry System (CES) services and PS services in SPA 2, providing technical assistance to both systems. This position actively supports direct service staff to connect households appropriately by providing training and guidance. This role requires the ability to exercise independent judgment and make sound decisions regularly with minimal supervision, always acting in the best interest of LAFH and the participants we serve.WHAT YOU'LL DO :Implement the Problem-Solving intervention strategy throughout Service Planning Area (SPA) 2Ensure all providers in SPA 2 are officially trained on Problem-Solving interventionsCollaborate with the LAHSA Problem-Solving Unit to streamline requests for PSAF and intervention updatesEnsure consistent tracking of Problem-Solving intervention across SPA 2's systemWork with critical partners to integrate Problem-Solving intervention further upstream from the Coordinated Entry System (CES) to decrease inflowParticipate and facilitate regular meetings with Problem-Solving intervention providers in SPA 2Attend regular meetings for CES in SPA 2Attend system-focused meetings regarding the intersection between Problem-Solving intervention and CESProvide guidance to providers on accessing SPA 2 Problem-Solving intervention fundsProvide continuous CES training to Problem-Solving intervention providers, including eligibility, referral processes, and expectationsAttend required/requested meetings, staff meetings, and program-specific collaborative meetingsPerform additional tasks, projects, and responsibilities as assigned by the supervisorWHAT YOU'RE SKILLED AT :Proficient in Homeless Services in Los Angeles County CESKnowledge of and familiarity with Harm Reduction principles and strategiesDemonstrates exceptional interpersonal skills, cultural awareness, and sensitivity in establishing connections with clientsInnovative and effective in resolving challengesDisplays strong written and verbal communication abilitiesDemonstrates robust leadership qualitiesExhibits exceptional public speaking abilitiesCompetent in collaborating as a team member and as an independent contributorFluency in Spanish and English is desirable but not mandatoryOTHER :Maintain and execute confidential information according to HIPPA standardsObtain and maintain CPR/First Aid CertificationAbility to pass post-offer Tuberculosis (TB) clearancesTravel is a regular duty for this position and is required 25-30% of the timeUse of a personal vehicle to travel between worksites and other locations is requiredMust have and maintain a valid California Driver’s License and auto insurance in good standingAbility to work a 9/80 work scheduleWHAT YOU'VE ACCOMPLISHED :Minimum of three (3) years of experience in social services along with a Bachelor's degree in social work or a related field
preferred . Alternatively, a candidate with five (5) years of relevant experience can substitute the educational requirement.WHAT WE OFFER :Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility and more!PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENTThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Potential physical demands include but are not limited to: walking, climbing stairs, handling, finger/grasp/feel objects and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, and entering buildings. Comfortable working in a pet-friendly environment. If an accommodation is needed, please inform the Human Resources Department.EQUAL EMPLOYMENT OPPORTUNITYLAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.FAIR CHANCE ACTLA Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’sFair Chance Act
webpage.Travel Required
Yes . 25% travel, use of a personal vehicle is requiredQualifications
Skills
Behaviors
:Motivations
:Education
Preferred
Bachelors or better in Social Work or related field.
#J-18808-Ljbffr