Chubb
Auto Desk Appraiser
Chubb, O Fallon, Missouri, United States, 63366
Job Description
As a Desk Auto Damage Appraiser, you will be responsible for completing quality appraisals of damaged vehicles to restore these vehicles to their pre-damage condition. You will be handling moderate complexity claims within assigned authority limits consistent with company policy and legal requirements. This role entails making total loss opinions, auto repair shop and independent adjuster appraisal re-inspections, and supplemental appraisals. As an Inside Auto Damage Appraiser, you will provide a best-in-class level service to our internal and external customers.
Responsibilities:Utilizing multiple software systems and claims best practices, prepares itemized appraisals indicating costs of parts, materials and labor necessary to restore damaged vehicles to their pre-damage condition. Submits appraisals to claims personnel or issues payments to policyholders and/or claimants.Provides technical advice on vehicle repair, parts costs, garage expertise and opinions on whether specific damage is related to an accident.Completes auto repair facility and independent re-inspections, supplements as warranted to verify damage or confirm repairs are completed.Resolves disagreements and negotiates with auto repair facilities, Independent Adjusters, claimants and policyholders.Evaluates claims for potential fraud or subrogation.May be called upon for catastrophe dutyAll other duties as assigned.
Qualifications
Knowledge, Skills and AbilitiesRequires insurance industry or related auto estimating experience with skills and proficiency in the following areas:
•Strong knowledge of current OEM collision repair procedures and determining repair costs.•Strong knowledge of vehicle damage and loss evaluation.•Strong knowledge of vehicle estimating databases.•Strong negotiation skills.•Excellent verbal and written communication skills..•Strong customer service skills.
Education and Experience:
•Bachelor's degree or equivalent experience. Minimum 3 years of insurance claims or related field experience.
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
As a Desk Auto Damage Appraiser, you will be responsible for completing quality appraisals of damaged vehicles to restore these vehicles to their pre-damage condition. You will be handling moderate complexity claims within assigned authority limits consistent with company policy and legal requirements. This role entails making total loss opinions, auto repair shop and independent adjuster appraisal re-inspections, and supplemental appraisals. As an Inside Auto Damage Appraiser, you will provide a best-in-class level service to our internal and external customers.
Responsibilities:Utilizing multiple software systems and claims best practices, prepares itemized appraisals indicating costs of parts, materials and labor necessary to restore damaged vehicles to their pre-damage condition. Submits appraisals to claims personnel or issues payments to policyholders and/or claimants.Provides technical advice on vehicle repair, parts costs, garage expertise and opinions on whether specific damage is related to an accident.Completes auto repair facility and independent re-inspections, supplements as warranted to verify damage or confirm repairs are completed.Resolves disagreements and negotiates with auto repair facilities, Independent Adjusters, claimants and policyholders.Evaluates claims for potential fraud or subrogation.May be called upon for catastrophe dutyAll other duties as assigned.
Qualifications
Knowledge, Skills and AbilitiesRequires insurance industry or related auto estimating experience with skills and proficiency in the following areas:
•Strong knowledge of current OEM collision repair procedures and determining repair costs.•Strong knowledge of vehicle damage and loss evaluation.•Strong knowledge of vehicle estimating databases.•Strong negotiation skills.•Excellent verbal and written communication skills..•Strong customer service skills.
Education and Experience:
•Bachelor's degree or equivalent experience. Minimum 3 years of insurance claims or related field experience.
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.