Facility Zone Manager

I. JOB OVERVIEW

Job Description Summary:

The Division of Safety and Facilities aims to provide a safe and secure campus environment for all members of the university community through best-in-class technological and physical infrastructure, proactive assessment and analysis, and a caring team of professionals dedicated to upholding the university’s values with the highest level of care.

Facilities, Planning, Construction, and Management, a department in GW’s Division of Safety and Facilities manages and maintains GW’s property and grounds on all three of GW’s campuses. Our maintenance team includes electricians, carpenters, painters, HVAC technicians, locksmiths, and plumbers. Reporting to the Assistant Director, Facilities Operations Services, the Facility Zone Manager leads facilities maintenance operations at GW’s Foggy Bottom Campus.

The Facility Zone Manager is responsible for the efficient and cost-effective operations, maintenance and management of all the University facilities on the Foggy Bottom Campus in Washington, D.C. The Facility Zone Manager will plan and direct, through subordinate staff, a large-scale building operations and related functions and activities. The Facility Zone Manager will work closely with other Facility Zone Managers and Manager for Shared/Scheduled Services to ensure timely responsiveness, consistent service delivery, and optimal building operations.

Specifically, areas of responsibilities will include:

• Leads the effective, safe and sustainable operations of the buildings and surrounding grounds within his/her designated zone of the campus. This includes, but is not limited to, all mechanical, electrical and plumbing systems that serve the buildings and its occupants, as well as maintaining the aesthetic quality of the campus and providing and ensuring the proper execution of all auxiliary operations and services for the buildings such as pest control, custodial services and various other services.
• In collaboration with zone leadership and other peer leaders, the Facility Zone Manager leads the coordination of a broad range of services that includes facility maintenance by all trades, capital maintenance, custodial services, energy and utilities systems, recycling and waste management, event set up services, residential facilities coordination and grounds maintenance for their assigned zones.
• The Facility Zone Manager is expected to build and maintain solid relationships and ongoing, meaningful communications with the stakeholders of each of his/her buildings and to collaborate proactively with campus work control, planning and dispatch functions to ensure the proper execution of all work-order requests, building emergencies and discretionary maintenance projects.
• The Facility Zone Manager is expected to be a key liaison with project managers and project manager leadership on zone-related capital projects. He / She is responsible to ascertain an expertise with respect to his/ her building systems and needs and to work collaboratively with campus management to create and expand an effective preventive maintenance zone-based program and to manage his / her team of trades persons to productive, transparent and best practices work protocols.
• Develop and maintain a well-disciplined and well-adjusted work force of capable, motivated team members, and initiate corrective disciplinary actions as necessary in the development and maintenance of such a work force.
• Collaborate with general services leaders to assign non-routine custodial activities with the zone: such as carpet shampooing, refinishing of floors, pest control, general overall cleaning projects, etc., and plan for the accomplishment of these activities in accordance with building occupancy as required.
• Direct and train subordinate staff in order to develop their maximum potential and effectiveness.
• Review and insure the maintenance of supplies and materials, inventory, servicing and maintenance of equipment, etc.
• Enforce University and departmental policies, procedures, work rules, performance standards, codes of conduct, etc., among assigned employees.
• Directs and maintains a systemized maintenance cleaning, work-loading program which includes the utilization of established frequencies, time standards and methods.
• Related functions, which require close coordination with this department, are Safety and Security, GWorld access control, environmental health and safety, University and Campus Planning, and design and construction of capital and deferred maintenance projects including major repairs, renovation and new construction.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as deemed necessary.

Minimum Qualifications:

Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization plus 4 years of relevant professional experience. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:

Must have valid driver’s license to operate university vehicles.

Preferred Qualifications:

• Bachelor’s degree in Facilities, Engineering, Building Construction, or related study plus four (4) years of relevant professional experience plus staff management experience preferred. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training, and experience.
• The ideal candidate is a proven leader with a demonstrated track record of integrity and success in prior roles with the ability to apply sound judgement and lead a diverse group of trades staff.
• Communication and interpersonal skills with the ability to work collegially with all levels of the organization toward common objectives.

ADDITIONAL KNOWLEDGE, SKILLS, AND ATTITUDE

• Ability or experience working with a Computerized Maintenance Management system (CMMS).
• Sensitivity for and understanding of academic disciplines and issues;
• Ability to work with faculty, staff, and professionals in multiple settings and locations and to promote diversity in the workplace;
• Experience and appreciation for relevant data and analytics that will be required to make meaningful management decisions;
• Comfort with loose, matrix organizational structures; and
• Recognizes that being effective and results oriented is paramount.

PERSONAL CHARACTERISTICS
An individual with the following characteristics preferred:

• Commitment to GW’s values;
• Intellectual, professional and a person of integrity;
• Honest, with the highest ethical standards;
• Passionate, collaborative, strategic, and smart with a hands-on, roll-up-the-sleeves orientation;
• Ability to work independently. Self-starter; hard worker. Takes initiative; very high energy;
• Personally accountable. Assumes ownership, control and accountability for all areas of responsibility and commitments made to others;
• Sincere, open, and direct communicator. Puts organizational interests above self-interests and is comfortable expressing candid opinions;
• Highest levels of responsiveness;
• Combination of strong intellect that is combined with a practical and realistic common sense understanding of how to get things done;
• Ability to demonstrate initiative, a strong desire to succeed and exert the extraordinary effort often required;
• Ability to work in a fast-paced, high growth, entrepreneurial environment;
• Ability to work with faculty and staff in a respectful way;
• Establish trust and credibility with institutional leadership and across the University;
• Seeks “win-win” solutions to help foster continued integration and collaboration;
• Flexible and receptive to change; and
• A positive “can-do” attitude

Hiring Range

$82,571.87 - $111,466.15

GW Staff Approach to Pay

Healthcare Benefits

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit

II. JOB DETAILS

Campus Location:

Foggy Bottom, Washington, D.C.

College/School/Department:

Safety and Security

Family

Safety and Facilities

Sub-Family

Building and Facilities Management

Stream

Management

Level

Level 1

Full-Time/Part-Time:

Full-Time

Hours Per Week:

40

Work Schedule:

Monday-Friday 7am- 4pm; some weekends may be required

Will this job require the employee to work on site?

Yes

Employee Onsite Status

Essential onsite

Telework:

No

Required Background Check:

Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search

Special Instructions to Applicants:

Employer will not sponsor for employment Visa status

Internal Applicants Only?

No

Posting Number:

S013312

Job Open Date:

09/16/2024

Job Close Date:

If temporary, grant funded or limited term appointment, position funded until:

Background Screening

Successful Completion of a Background Screening will be required as a condition of hire.

EEO Statement:

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.