Uhalumni
Member Services Coordinator
Uhalumni, Honolulu, Hawaii, United States, 96814
Job Title:
Member Services CoordinatorDepartment:
AdvancementEmployment Status:
Full-Time, Non-ExemptSupervisor:
Membership and Annual Fund ManagerJob Summary:Under the direction of the Membership and Annual Fund Manager, the Member Services Coordinator provides administrative support to the Museum’s Membership and Annual Fund programs and serves as a liaison between the Museum and its donors. Key areas of responsibility include: member communications and customer service, donation acknowledgement, benefits fulfillment including member programming and events, volunteer coordination, and onsite member experience.Minimum Qualifications:Bachelor’s degree or an equivalent combination of education, training, and experience in an administrative, customer service, or similar role.2 years of experience in an arts and culture, education, or non-profit organization.Excellent interpersonal, written, and verbal communication skills.Excellent computer skills, including proficiency in Microsoft Office Suite.Detail-oriented and self-motivated, with exceptional organizational, analytical, and time management skills.Previous experience with CRM (Customer Relationship Management) or other database for data entry, report generation, and fundraising analysis.Ability to interface positively with high-level donors, sponsors, and stakeholders.Possesses good judgment and handles confidential information with discretion.Exhibits a polished presence, diplomacy, and a deep respect for and understanding of the local community served by the Museum.Honesty, integrity, enthusiasm, perspective, and a strong work ethic supported by commitment and follow-through.Ability to work within and support a diverse community of visitors, artists, and employees.Compensation:The Honolulu Museum of Art is committed to practicing salary transparency. The minimum salary for this position is
$20.00 per hour
and the maximum salary is
$24.00 per hour . This opportunity includes a generous benefits package, including but not limited to:Fully covered medical, dental, and vision insurance for employee12 paid holidays15 days of vacation accrual in 1st year, increasing to 20 days in 2nd year15 days of annual sick leaveGroup retirement plans with employer matching after 2nd yearShop, Museum Café, and Art School discountsOnsite parking providedWorking Conditions and Atmosphere:Works in an office environment. General office hours are Monday through Friday, 8:00 a.m. to 5:00 pm with flexible scheduling as needed. Ability to operate general office equipment including computer, copier, printers, fax machine, etc. Ability to lift, carry, push, pull, up to 25 lbs. of general office material or equipment. Ability to work some evening and weekend hours.The employee must be able to fulfill all Essential Duties with or without a reasonable accommodation. This job description is not designed to cover or contain a comprehensive list of all activities, duties, or responsibilities that are required of the employee.Diversity, Equity, Accessibility, and Inclusivity:HoMA welcomes people from all backgrounds and walks of life, and this is reflected in our diverse community of employees. We encourage applications from candidates across a wide variety of backgrounds, including, but not limited to, people of all races and ethnicities, people with disabilities, women, veterans, and all members of the LGBTQ community.HoMA is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants.Contact Information
Contact: Sharon Stillman, Honolulu Museum of ArtEmail: hr@honolulumuseum.orgPhone: (808) 237-5223
#J-18808-Ljbffr
Member Services CoordinatorDepartment:
AdvancementEmployment Status:
Full-Time, Non-ExemptSupervisor:
Membership and Annual Fund ManagerJob Summary:Under the direction of the Membership and Annual Fund Manager, the Member Services Coordinator provides administrative support to the Museum’s Membership and Annual Fund programs and serves as a liaison between the Museum and its donors. Key areas of responsibility include: member communications and customer service, donation acknowledgement, benefits fulfillment including member programming and events, volunteer coordination, and onsite member experience.Minimum Qualifications:Bachelor’s degree or an equivalent combination of education, training, and experience in an administrative, customer service, or similar role.2 years of experience in an arts and culture, education, or non-profit organization.Excellent interpersonal, written, and verbal communication skills.Excellent computer skills, including proficiency in Microsoft Office Suite.Detail-oriented and self-motivated, with exceptional organizational, analytical, and time management skills.Previous experience with CRM (Customer Relationship Management) or other database for data entry, report generation, and fundraising analysis.Ability to interface positively with high-level donors, sponsors, and stakeholders.Possesses good judgment and handles confidential information with discretion.Exhibits a polished presence, diplomacy, and a deep respect for and understanding of the local community served by the Museum.Honesty, integrity, enthusiasm, perspective, and a strong work ethic supported by commitment and follow-through.Ability to work within and support a diverse community of visitors, artists, and employees.Compensation:The Honolulu Museum of Art is committed to practicing salary transparency. The minimum salary for this position is
$20.00 per hour
and the maximum salary is
$24.00 per hour . This opportunity includes a generous benefits package, including but not limited to:Fully covered medical, dental, and vision insurance for employee12 paid holidays15 days of vacation accrual in 1st year, increasing to 20 days in 2nd year15 days of annual sick leaveGroup retirement plans with employer matching after 2nd yearShop, Museum Café, and Art School discountsOnsite parking providedWorking Conditions and Atmosphere:Works in an office environment. General office hours are Monday through Friday, 8:00 a.m. to 5:00 pm with flexible scheduling as needed. Ability to operate general office equipment including computer, copier, printers, fax machine, etc. Ability to lift, carry, push, pull, up to 25 lbs. of general office material or equipment. Ability to work some evening and weekend hours.The employee must be able to fulfill all Essential Duties with or without a reasonable accommodation. This job description is not designed to cover or contain a comprehensive list of all activities, duties, or responsibilities that are required of the employee.Diversity, Equity, Accessibility, and Inclusivity:HoMA welcomes people from all backgrounds and walks of life, and this is reflected in our diverse community of employees. We encourage applications from candidates across a wide variety of backgrounds, including, but not limited to, people of all races and ethnicities, people with disabilities, women, veterans, and all members of the LGBTQ community.HoMA is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants.Contact Information
Contact: Sharon Stillman, Honolulu Museum of ArtEmail: hr@honolulumuseum.orgPhone: (808) 237-5223
#J-18808-Ljbffr