TikTok
TikTok Shop - Category Programs Lead - Beauty
TikTok, Seattle, Washington, us, 98127
Responsibilities
Partner with Category & Cluster leaders to identify and prioritize the most impactful business challenges that need a category-wide solution.Develop, execute, and deliver Category special projects which span areas such as customer acquisition & category penetration growth, growing repeat purchases, streamlining category UX quality, category campaign management, and seller fulfilment improvement, among others.Provide high-judgement and timely prioritization input to project and program owners to help the category solve problems promptly, help get quick alignment from cross-functional leaders, and unlock rapid seller growth.Create and execute Beauty category-specific programs that focus on specific sets of customers, sellers, creators or cross-functional opportunities (e.g. Incentive programs, feature adoption, pilot programs).Apply TikTok platform perspective to improve efficiency of business operation, including identifying pain points and needs of different ecosystem roles (sellers, partners, creators).Conduct in-depth analyses to synthesize operational best practices and identify key success factors for seller success.Qualifications
Minimum Qualifications
5+ years' experience leading strategic projects, cross-functional programs, internal consulting project delivery, or sales operations in an ecommerce environment.3+ years' experience leading teams of project managers or program managers.Strong analytical & problem-solving ability.Clear, compelling communication and ability to influence cross-functionally to get to desired outcomes.Preferred Qualifications
Program Management or Project Management experience embedded within ecommerce category management teams.Experience in content commerce, creator commerce, or TikTok ecosystem.
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Partner with Category & Cluster leaders to identify and prioritize the most impactful business challenges that need a category-wide solution.Develop, execute, and deliver Category special projects which span areas such as customer acquisition & category penetration growth, growing repeat purchases, streamlining category UX quality, category campaign management, and seller fulfilment improvement, among others.Provide high-judgement and timely prioritization input to project and program owners to help the category solve problems promptly, help get quick alignment from cross-functional leaders, and unlock rapid seller growth.Create and execute Beauty category-specific programs that focus on specific sets of customers, sellers, creators or cross-functional opportunities (e.g. Incentive programs, feature adoption, pilot programs).Apply TikTok platform perspective to improve efficiency of business operation, including identifying pain points and needs of different ecosystem roles (sellers, partners, creators).Conduct in-depth analyses to synthesize operational best practices and identify key success factors for seller success.Qualifications
Minimum Qualifications
5+ years' experience leading strategic projects, cross-functional programs, internal consulting project delivery, or sales operations in an ecommerce environment.3+ years' experience leading teams of project managers or program managers.Strong analytical & problem-solving ability.Clear, compelling communication and ability to influence cross-functionally to get to desired outcomes.Preferred Qualifications
Program Management or Project Management experience embedded within ecommerce category management teams.Experience in content commerce, creator commerce, or TikTok ecosystem.
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