MIAX
Trading Operations Support & Quality Assurance Analyst – MIAX Futures
MIAX, Chicago, Illinois, United States, 60290
MIAX has built a multi-disciplinary team of professionals with deep expertise in the trading industry, working to bring enhanced market structure, technological innovation and superior customer service to the exchange space. We offer a challenging and rewarding work environment with an entrepreneurial spirit and culture that emphasizes collaboration and teamwork while maintaining commitment to professional ethics.
MIAX continues to look for talented professionals to fill select roles throughout the company.
If you are interested in applying for a position, please send your resume, cover letter and salary requirements to hr@miaxglobal.com.
Chicago, Illinois or Princeton, New Jersey
We are currently looking for a highly motivated and hands-on 2nd and 3rd Shift Trade Support and Quality Assurance Analyst to join the MIAX Trading Operations Futures Team. This candidate will have the opportunity to be in from the ground-up and have a direct impact on the operations of the new trading platform. They must demonstrate the ability to proactively participate in the end-to-end system testing process within a fast-paced trading environment. Candidates are required to develop a deep understanding of Business System Requirement documents and translate these concepts into automated production test scenarios.
This candidate will work 1st shift temporarily until the new trading platform goes live in 2025. Once that occurs, they will receive a shift differential and migrate daily workload to the new shift hours. The Futures team will be instrumental in creating policies and workflows that will persist through the launch of the new trading platform.
The Trading Operations team is responsible for all front-line customer support. It is critical that the candidate has a meticulous attention to detail in following operational processes and procedures. Trading Operations is also responsible for all client interface and business functionality testing of the Trading systems.
Main responsibilities include:
Interacting directly with member Firm’s trading desks to provide all operational support.
Coordinate with external technical staff for firm configurations of trading sessions and networking connectivity.
Maintaining and completing all daily Exchange Operations.
Evaluate and monitor order status, net positions, daily settlements and client connectivity.
Analysis and review of client investigations.
Participating in the MIAX Quality Assurance program.
Developing, authoring and troubleshooting comprehensive test scenarios which are validated against the testing system.
Proactively participating in the review of business requirements for the purpose of developing test case scenarios that ensure complete test coverage of application functionality.
Developing, maintaining and executing test plans that validate new features and releases.
Ensuring all software issues are reported and handled efficiently per the MIAX software defect remediation process.
Participating in all aspects of a full-life cycle development methodology.
Developing and performing application certification with external clients to ensure smooth transition of new features being enabled in the production environment.
Communicating status efficiently and ensuring the team is on track for all manual testing.
Providing timely resolution of technical and user specific issues and requests.
Engaging in continuous process evaluation and improvement.
Assisting Department Manager with Industry-based calls.
Maintaining knowledge of Industry trends and their impact on trade support.
Troubleshooting technical and functional issues based on exchange Rules and system design.
Organizational Structure:The Trading Operations Support & Quality Assurance Analyst will report directly to the Senior Vice President of Trading Operations and Listings.
Qualifications:
Must have the capacity to thoroughly understand the Software Quality Assurance testing process and best practices.
Strong team-based and customer-facing verbal and written communication skills are a must.
Must possess the aptitude for automated testing of a platform in an integrated testing environment, as well as testing user-interface and transaction-processing systems.
Effective analytical and problem-solving skills.
Required to be a self-motivated, patient, dynamic, organized and responsible team player.
Function at a high level and prioritize critical tasks in a dynamically changing environment.
Possess a strong sense of ownership and responsibility.
Education and Experience:
Bachelor's degree or equivalent in Finance or IT/Computer Science.
Proficient in Microsoft Excel.
Knowledge/prior use of JIRA tracking software is a plus.
Futures, options and/or equities Industry background is a plus.
Experience testing trade execution systems at an exchange or for an ECN/ATS is a plus.
If you are interested in applying for a position, please send your resume, cover letter and salary requirements to hr@miaxglobal.com.
#J-18808-Ljbffr
MIAX continues to look for talented professionals to fill select roles throughout the company.
If you are interested in applying for a position, please send your resume, cover letter and salary requirements to hr@miaxglobal.com.
Chicago, Illinois or Princeton, New Jersey
We are currently looking for a highly motivated and hands-on 2nd and 3rd Shift Trade Support and Quality Assurance Analyst to join the MIAX Trading Operations Futures Team. This candidate will have the opportunity to be in from the ground-up and have a direct impact on the operations of the new trading platform. They must demonstrate the ability to proactively participate in the end-to-end system testing process within a fast-paced trading environment. Candidates are required to develop a deep understanding of Business System Requirement documents and translate these concepts into automated production test scenarios.
This candidate will work 1st shift temporarily until the new trading platform goes live in 2025. Once that occurs, they will receive a shift differential and migrate daily workload to the new shift hours. The Futures team will be instrumental in creating policies and workflows that will persist through the launch of the new trading platform.
The Trading Operations team is responsible for all front-line customer support. It is critical that the candidate has a meticulous attention to detail in following operational processes and procedures. Trading Operations is also responsible for all client interface and business functionality testing of the Trading systems.
Main responsibilities include:
Interacting directly with member Firm’s trading desks to provide all operational support.
Coordinate with external technical staff for firm configurations of trading sessions and networking connectivity.
Maintaining and completing all daily Exchange Operations.
Evaluate and monitor order status, net positions, daily settlements and client connectivity.
Analysis and review of client investigations.
Participating in the MIAX Quality Assurance program.
Developing, authoring and troubleshooting comprehensive test scenarios which are validated against the testing system.
Proactively participating in the review of business requirements for the purpose of developing test case scenarios that ensure complete test coverage of application functionality.
Developing, maintaining and executing test plans that validate new features and releases.
Ensuring all software issues are reported and handled efficiently per the MIAX software defect remediation process.
Participating in all aspects of a full-life cycle development methodology.
Developing and performing application certification with external clients to ensure smooth transition of new features being enabled in the production environment.
Communicating status efficiently and ensuring the team is on track for all manual testing.
Providing timely resolution of technical and user specific issues and requests.
Engaging in continuous process evaluation and improvement.
Assisting Department Manager with Industry-based calls.
Maintaining knowledge of Industry trends and their impact on trade support.
Troubleshooting technical and functional issues based on exchange Rules and system design.
Organizational Structure:The Trading Operations Support & Quality Assurance Analyst will report directly to the Senior Vice President of Trading Operations and Listings.
Qualifications:
Must have the capacity to thoroughly understand the Software Quality Assurance testing process and best practices.
Strong team-based and customer-facing verbal and written communication skills are a must.
Must possess the aptitude for automated testing of a platform in an integrated testing environment, as well as testing user-interface and transaction-processing systems.
Effective analytical and problem-solving skills.
Required to be a self-motivated, patient, dynamic, organized and responsible team player.
Function at a high level and prioritize critical tasks in a dynamically changing environment.
Possess a strong sense of ownership and responsibility.
Education and Experience:
Bachelor's degree or equivalent in Finance or IT/Computer Science.
Proficient in Microsoft Excel.
Knowledge/prior use of JIRA tracking software is a plus.
Futures, options and/or equities Industry background is a plus.
Experience testing trade execution systems at an exchange or for an ECN/ATS is a plus.
If you are interested in applying for a position, please send your resume, cover letter and salary requirements to hr@miaxglobal.com.
#J-18808-Ljbffr